SBL couriers Reviews 153

Got my delivery recently from a guy called Massoud, and I was really surprised how quick my delivery arrived! This was medication so is also very important for me to receive in good time. Very polite delivery man, and excellent service!! Thank you

Shit company they over charge with everything the company underpaid me in a month and tried to claim that I had rental charges that I had to pay off I done a months work for them and was paid £183 do not work for this scam company really poor service they won’t answer there emails they won’t answer the business phone either you will get 0 corespondent from them if you try worse company I’ve ever experienced

Was doing a delivery to a neighbour and tried to dump their rubbish thinking nobody was watching. Was not happy when challenged and muttered something in a foreign language whilst picking rubbish back up .

SBL has been subcontracted by FEDEx in the Bath / Bristol area to deliver parcels. I run a business and since SBL have taken over the service has become appalling. Next day delivery has been non existent since they started. One can't run a business like this. I shall be writing to my suppliers to recommend they demand FEDEX take back responsibility for their delivery service and improve it. It seems the drivers are self employed and massively over stretched. They deliver well after closing hours which is ridiculous as how can deliveries be made after hours.

This company has 4 couriers, driving large and medium liveried vehicles, parking in our residential road. They are a nuisance, park on pavemens, and deny residents being able to park. Wish I could find a relevant telephone number to complain.

Inconsiderate parking of their vans. Parking in bays and areas that do not belong to them! Do not use

Dangerous drivers: 3 near misses from a driver on one stretch of road due to overtaking on solid white lines.

You won't earn anything and you'll have to pay extra to charge the car battery and have dates for parking. Be careful with this company.

This company is a scam , stay clear , they are a glorified rental company, they wil make you work with literally nil payment, all money goes to van hire , they say they will give you 6 days pay , it’s a lie , you wil be standby constantly amd only earn enough to pay there vans , stay clear

Just had a lovely courier firstly they cut across the lane right in front of me which I beeped my horn incase they hadn't saw me before slamming on my breaks , we all do it so not why I'm bothering to right this. However, they then felt the need to cut back across the lane, pull up along side of me and spit on my car! Not the sort of person you would want turning up with a delivery for you! And then as they pall away I saw on their vehicle it stated "SBL couriers" , thought the company might want to know what their staff are acting like while having their company logo on shows. If the company want to raise this with the employee I have the reg number and time , so I'm sure they can figure out who it was.

Just witnessed one of their vans fly tipping in North London. Council and Police have been informed.

Excellent service! On time and couldn’t be more polite and respectful. Thank you!

ENG: Absolutely disgraceful company. The way that they treat people is absolutely abhorrent and I warn anyone thinking of joining them either as a driver or in a management position to steer well clear.

POR: Empresa absolutamente vergonhosa. A maneira como eles tratam as pessoas é absolutamente abominável e eu alerto qualquer um que esteja pensando em se juntar a eles, seja como motorista ou em uma posição de gerência, para ficar bem longe.

I have been working here for 6 months and have heard bad things about them, but I decided to give them the benefit of the doubt. They charge you what they call Admin fees, which is £30. And they charge you this without an explanation. If you are a hard worker and want to work for 7 days, they will let you, but just know that the more you work, the more Admin fees. Very often, I was charged over £300-£200 weekly in Admin fees. On paper, you should get paid around £1000 if you work 7 days. out of the 8 weeks, I worked 7 days, the highest I got paid was £680.

After the Admin fee issue, there is the Deposit. They take £100 for the first five weeks. If you want to leave, I have been told you will never see the £500 because they make it stuff and overprice the fixes to make sure they never have to pay the £500. I didn't believe it.
Last week I returned the van, and I thought, after seeing how the van looked and what the inspection lady said, that there is hope that I can get some of the deposit back at least. i got the document few days back, and it turns out that I owe them more than £100. They charged me for the worn tires that surprised me, a dent on the driver's door (which I assume happened because someone hit their door with it, the dent was so small you can't see it, you can only feel it with your fingers), and they charged me £182 for it.

Long story short, they know that the people who work these kinds of jobs are hardworking people who don't have the time and the money to take legal action so they abuse the power as much as they can.
Go find somewhere else to work for your peace of mind, and if you don't have any other choice, be ready not to see the deposit and 2-week payment.
GOOD LUCK

Great experience at every step. 5 stars to Diyar, who made the whole recruitment process seamless and my onsite manager Diana for everything she has done to support me so far!

It's more a van rental company than an actual courier company.
I worked for SBL for a little over a year at DHA2 depot and it just gets worse every week.
They just keep moving drivers over from other depots to make them work enough to pay van rental and not leave the job. They provide you 4-5 days work (in a good week, usually less) and you end up getting £400-£500 a week. And try to complain about it, they will give you the worst routes everyday, ,management is terrible.
The old manager left and they put a 25 yr old woman in charge, she's childish, don't respond to messages and only do in favour to the guys from her own country. The other guys gets no support, worst and bigger routes. It's no use to complain to higher management, as they couldn't care less for drivers.
If you do complain then you're in big trouble. The owner do not care about the drivers, who are responsible for this company to exist today!
You will not be provided enough work, useless management, no matter if you work hard you'll get no enough job. Damage to vans will get you ripped off. Not worth your time!
All good reviews are fake, as drivers were asked to leave good reviews by managers.

This company is absolutely useless. I ordered a £150 item from Amazon and the guy took it out of his van, propped it up against my door and took a few photographs and drove away without even bothering to knock on the door or ring on the bell to inform anyone. The only reason we realised there was an item outside was because our postman knocked on the door to, tell us. I tried to phone this company up and they give you various buttons to press to talk to certain departments and all of them so not work or the staff will not pick up your telephone call. If my item was stolen then it would’ve been a big problem for myself. The drivers they employ are obviously too thick to realise they have to press the bell or knock on the door so they will probably have to train them specifically to do that.

The worst company to work for. They advertised for drivers - even knowing that they had lost the contract (as I now know) and the drivers would be out of work within a month, with only 2 days notice. The drivers and site managers are hard working but the main company is a total joke. zero correspondence from anyone. These companies should not be allowed to exist and I hope Amazon cancel all their contracts elsewhere.

i wouldn't even give a one star but it will not let me put zero. in the country lanes in Somerset a diver was going far so fast he nearly hit my car, he eventually reversed but was all over the road. The vehicle number was YA72 VGA he was a foreign man who then asked my indian partner if he was Polish!!!!! wtf!!
Tried to ring the Company but got no response, left a message to be called back, but still waiting!!!

Brilliant experience boys were so polite and careful and respectful of items and property