A very good experience all round … easy to use web site … good communications and updates (due to weather conditions). The mobile scaffold (LEWIS 250 Tower -1.8m x Single Width x 10.2m Platform... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
We are a Vintage Bus group who Paint buses as well as restoring the bodywork. We have bought two Scaffold Towers and two podium steps from Lewis Scaffold Towers, in recent years. The product i... See more
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The delivery was scheduled for a convenient time. All the tower bits as described. I haven't tried to erect it yet, however I see the tower is a professional one, as those I've been using at work for... See more
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Lewis Access are a great company to work with. I recently ordered a tower and realised I had selected the wrong size, which meant I needed to order additional parts. Their team was extremely help... See more
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Company details
Written by the company
We are family-owned and operated business based in London, specialising in the manufacturing of high-quality access towers and ladders. Proudly made in the UK, our products are built with precision and durability in mind. We deliver across the country using our own fleet of lorries, ensuring your order arrives safely! With a commitment to exceptional customer service, we are dedicated to providing reliable, British-made solutions that you can trust.
The Best Quality
Written by the company
- for the best prices!
- we never let you down
Our shipping promise
We deliver all our equipment ourselves
Service 100% Guaranteed, we do not use couriers, we deliver ourselves on our own lorries with our own drivers!!
Contact info
Units 1 & 2 Bellingham Trading Estate, SE6 3BX, London, United Kingdom
- 0800 043 2222
- info@scaffold-tower.co.uk
- www.scaffold-tower.co.uk
4.8
Excellent
3k reviews
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Hasn’t replied to negative reviews
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What a great product
What a great product. I work in the construction industry, but purchased for personal use.
All I can say is ‘Perfect’.
Buy British!
Thank you, very happy.
19 May 2025
Reply from LEWIS Access
Thank you Steve for your feedback, we are pleased to know you are happy with your order!
Quick delivery
Lewis Access called with delivery details and the ladder arrived on the stated day (one day earlier than Amazon stated date) Really great service
2 June 2025
Unprompted review
Reply from LEWIS Access
Thank you for your feedback! I'm glad to hear the ladder arrived promptly and quicker than expected!
I've hired many scaffold towers in the…
I've hired many scaffold towers in the past and finally decided it was going to be more economical to buy one. The quality of the 3T Industrial Scaffold Tower I now have from Lewis seems to be at least as good as the towers I've hired so very happy there.
A delivery date a few days ahead of the day I ordered was shown on the website, was a little disappointed to receive an email after ordering saying they were running 7 days behind, if they know this the website should be updated. But other than that communication and delivery was all great.
14 May 2025
Reply from LEWIS Access
Thank you Ewan for choosing to purchase your scaffold tower from us. We're really pleased to hear that you're happy with the quality of the 3T Industrial Scaffold Tower. We will get the website looked into and appreciate your valuable feedback.
Good company to deal with
Delivery was later than expected but staff did their best to deliver on an acceptable date/time. Delivery was swift and the driver very helpful.
Yet to use the scaffold tower but looks to be good quality.
6 May 2025
Reply from LEWIS Access
Thank you for your feedback. We're sorry the delivery was later than expected but glad our team could arrange a suitable time and that the driver was helpful. It's great to hear the scaffold tower looks to be good quality. If you have any questions once you start using it, please don’t hesitate to get in touch.
Could not off had a better delivery…
Could not off had a better delivery service really fast and friendly when called kept me up to date when all.the delivery
6 June 2025
Unprompted review
Reply from LEWIS Access
Thank you Neil, We're really pleased to hear you were happy with the delivery service. It's great to know everything arrived quickly and that our communication kept you well informed throughout.
Fantastic Customer Service Skills
I always have a fantastic experience with this company while purchasing ladders and scaffolding. From the moment I reached out, their customer service was great. They were friendly and genuinely helpful, which made all the difference. The delivery was impressively quick, arriving right when they said it would.
Communication throughout the process was excellent as well; I always felt informed and taken care of. Not to mention, their prices offer great value for money, which puts them at the top of my list. We only buy our ladders and scaffolding from them. Highly recommend!
10 June 2025
Unprompted review
Reply from LEWIS Access
Thank you so much for your kind words and review. We're absolutely delighted to hear that you've consistently had a fantastic experience with us.
Providing helpful, friendly service and reliable communication is something we take great pride in, so it’s truly rewarding to know it’s made a difference for you. We’re also pleased that you find our products to be great value for money, that means a lot to us. If there’s ever anything we can do to help, please don’t hesitate to reach out.
Lewis Access Ladders
product was high quality and delivered within 24 hours
3 June 2025
Unprompted review
Reply from LEWIS Access
Thank you Pete for your feedback!
Reply from LEWIS Access
Thank you Duncan for your feedback we appreciate it!
This is the 2nd mini scaffold tower…
This is the 2nd mini scaffold tower I’ve had from Lewis, they are brilliant! Fast delivery and no issues with what’s been delivered.
Would recommend them.
14 May 2025
Reply from LEWIS Access
Thank you so much for your continued support! We're thrilled to hear you're happy with your second mini scaffold tower and our service. Great to know everything arrived smoothly. We really appreciate the recommendation.
Helpful and easy to navigate
Helpful and easy to navigate website. Really easy to order with fast delivery.
Items were missing from the order but were sent out with us within a couple of days of making contact.
14 May 2025
Reply from LEWIS Access
Thank you for your feedback! We're glad you found the website easy to use and appreciated the fast delivery. Apologies again for the missing items, but we're happy we could resolve it quickly for you. Thanks for your understanding and support!
Quick delivery and quality product
14 May 2025
Reply from LEWIS Access
Thank you Brandon! We're glad to hear you were happy with the quick delivery and the quality of the product. We appreciate your support.
Well pleased
Well pleased, we purchased a good product(6.2 Tower) at a reasonable price and easy to get in contact with customer services if needed
5 June 2025
Unprompted review
Reply from LEWIS Access
Thank you so much for your feedback! We're thrilled to hear that you're pleased with your 6.2 Tower and found it to be a great value. It's also wonderful to know that our customer service team was easy to reach.
Excellent service
Excellent service, really helpful. The tower we ordered was great quality at a reasonable price.
8 May 2025
Reply from LEWIS Access
Thank you for your feedback! Glad you are satisfied with our customer service and equipment.
Reply from LEWIS Access
Thank you Nick!
Great communication
Great communication. They made sure the tower arrived on time. The product was as described.
7 May 2025
Reply from LEWIS Access
Thank you Lee for your feedback, we really appreciate it!
They were extremely helpful over the…
They were extremely helpful over the phone to make sure that I ordered what I needed before I ordered the scaffolding online. Great communication on when the scaffold would be delivered.
6 May 2025
Reply from LEWIS Access
Thank you for your feedback, We’re really pleased to hear that our team was able to help you over the phone and ensure you got exactly what you needed before placing your order. Clear communication is something we pride ourselves on, so it’s great to know that the delivery updates met your expectations as well.
Great product
Great product, delivery was a bit slow but they kept me informed of the delays and delivery was conducted by their own team so it’s understandable.
Delivery itself was spot on, the driver unloaded and counted out all of the items. Awesome tower and the carrier is very handy.
6 May 2025
Reply from LEWIS Access
Thank you so much for your feedback!
We're really glad to hear that you're happy with the product and that the delivery, despite the slight delay, met your expectations. We truly appreciate your understanding and patience throughout the process. It’s great to know that our team kept you informed and that the driver ensured everything was delivered accurately and with care.
Straightforward purchase and delivered…
Straightforward purchase and delivered as agreed. Driver communication was excellent on delivery day. Would purchase from Lewis Access again.
6 May 2025
Reply from LEWIS Access
Thank you for your feedback, we appreciate it!
The delivery took a little longer than…
The delivery took a little longer than we thought but you did keep us updated regarding the delivery time
1 May 2025
Reply from LEWIS Access
Thank you for your kind feedback! We're so glad to hear you were happy with our customer service, it truly means a lot to us. We do apologize for the slight delay in your delivery and appreciate your patience and understanding.
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