A very good experience all round … easy to use web site … good communications and updates (due to weather conditions). The mobile scaffold (LEWIS 250 Tower -1.8m x Single Width x 10.2m Platform... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We are a Vintage Bus group who Paint buses as well as restoring the bodywork. We have bought two Scaffold Towers and two podium steps from Lewis Scaffold Towers, in recent years. The product i... See more
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The delivery was scheduled for a convenient time. All the tower bits as described. I haven't tried to erect it yet, however I see the tower is a professional one, as those I've been using at work for... See more
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Lewis Access are a great company to work with. I recently ordered a tower and realised I had selected the wrong size, which meant I needed to order additional parts. Their team was extremely help... See more
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Company details
Written by the company
We are family-owned and operated business based in London, specialising in the manufacturing of high-quality access towers and ladders. Proudly made in the UK, our products are built with precision and durability in mind. We deliver across the country using our own fleet of lorries, ensuring your order arrives safely! With a commitment to exceptional customer service, we are dedicated to providing reliable, British-made solutions that you can trust.
The Best Quality
Written by the company
- for the best prices!
- we never let you down
Our shipping promise
We deliver all our equipment ourselves
Service 100% Guaranteed, we do not use couriers, we deliver ourselves on our own lorries with our own drivers!!
Contact info
Units 1 & 2 Bellingham Trading Estate, SE6 3BX, London, United Kingdom
- 0800 043 2222
- info@scaffold-tower.co.uk
- www.scaffold-tower.co.uk
4.8
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 20% of negative reviews
Typically replies within 1 month
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Very good supplier.
The sales team's advice and support was great, and the order was delivered efficiently.
12 June 2025
Reply from LEWIS Access
Thank you James for the feedback we appreciate it!
Unprofessional disrespectful
Ordered a scaffolding tower because I needed it asap website say buy now 7/7/2025 get it 10/7/2025 get an email the next day sayin it’s goin be around 7 working days !!! called the office to see why Girl on the phone just kept talking over me put me on hold and left me there !!! tryed ringing back after 5 mins of bein on hold and the call got answered and put back on hold over and over again !!
totally unprofessional disrespectful behaviour won’t use again and will make sure to advise others not to use this company. And before they reply with the we will do an investigation it’s a family run company need I say more
8 July 2025
Unprompted review
Reply from LEWIS Access
Thank you for your review Martin. We appreciate you bringing this to our attention. We placed you on hold to see what we can do regarding your order, we offered to pay for a third party courier at no cost to yourself. You were extremely aggressive and rude to my staff member and have then left us this review which is completely untrue to the experience you had with us as you can see by all of our other reviews. We're sorry your scaffolding tower order was delayed and that you feel you experienced unhelpful phone support. We'll investigate the order process and call handling to improve our service. Thank you.
Exactly Perfect
Exactly Perfect - Delivered On Time and As Promised. My experience from calling the business, all the way through to the delivery was outstanding. I found them to be friendly, accommodating and customer focused. Would defo use them again in the future.
3 July 2025
Unprompted review
Reply from LEWIS Access
We're happy to hear that your experience, from start to finish, was outstanding. We appreciate your positive feedback and are glad we could meet your expectations. Thank you Cat!
Very quick service and good delivery.
Very quick service and good delivery.
Extremely helpful staff can highly recommend this business.
28 May 2025
Reply from LEWIS Access
Thank you for your feedback and recommendation Mark, We really appreciate it!
Quality product and good selection on offer.
A UK based company with the right product for my needs, a three tier scaffold tower for domestic use. Quality aluminium (light enough for me to assemble), with all the safety features, adjustable feet levels, easy manoeuvrability and spare parts available. Deliver was on time, the driver very helpful. Each member of Lewis staff I dealt with was efficient, courteous and very helpful and I would confidentally recommend the company.
2 June 2025
Reply from LEWIS Access
Thank you Wendy for taking time to leave us some feedback and for your recommendation, we are pleased to hear you are happy with your tower and our customer service, it truly means a lot to us.
First rate product delivered as agreed
First rate product delivered as agreed. Customer service first rTe
2 June 2025
Reply from LEWIS Access
Thank you John for your feedback, we appreciate it!
excellent company
I purchased a full scaffold tower last year from lewis access and was extremely happy the the high quality and robust finish of their products.
last week I ordered some extra sections and poles.
I have to say the customer service department is excellent from from placing an order to keeping us updated on the delivery time. they were polite and courteous especially Chloe.
highly recommended thank you lewis access.
23 June 2025
Unprompted review
Reply from LEWIS Access
Thank you David so much for your kind words and for taking the time to share your experience with Lewis Access. We're delighted to hear that you're happy with the quality and durability of our scaffold towers. Your comments about our customer service team truly mean a lot. We greatly appreciate your recommendation. If there’s anything more we can do for you, please don’t hesitate to reach out.
What a fabulous company
What a fabulous company. They really got me out of a spot when we were let down by scaffolders. Delivered in 3 days within a 2 hour window. Driver was excellent and very helpful and was a credit to the company. Phoned in advance to give an eta about an hour ahead and gave a warning he might have to take a 30 min break. Very helpful in offloading. The quality is outstanding and easy to put together with V good instruction pamphlet from their website. A thoroughly professional family business who specialise in wanting to be the best and their customer service is another great personal touch with delightful and very helpful people to talk to. Can't fault them.
6 June 2025
Unprompted review
Reply from LEWIS Access
Thank you Jim we're happy to hear that we could assist you when your scaffolders let you down. It's great to know the delivery was prompt and the driver helpful. We appreciate your comments on the quality and instructions, and we're so glad you found our team delightful.
Great product and service
The website was easy to use, delivery was quick with clear dates and communication and the tower itself is great.
28 May 2025
Reply from LEWIS Access
We appreciate you taking the time to share your feedback. We're happy to hear that you found our website easy to use and are pleased with the tower!
Great service
Great service, fast delivery with good communication throughout. We have yet to erect the tower but it looks an excellent quality product.
20 May 2025
Reply from LEWIS Access
We're happy to hear that you received great service and fast delivery! We appreciate your feedback on the product's quality, and we thank you.
Recently purchased a 2.5 x 1.4 tower…
Recently purchased a 2.5 x 1.4 tower from Lewis towers, the price was the best I could find the delivery was when they said it would be and the drive was great in helping get it to the property, having used the tower for the first time the build quality is brilliant, goes together with ease, will be looking to buy and small tower from them in the future, great service from all.
28 May 2025
Reply from LEWIS Access
We're happy to hear that you found a tower that fits your needs. We appreciate your comments on the delivery and build quality. Thank you for the positive feedback
the product is brilliant
the product is brilliant, ordering is easy and straight forward however delivery took over a week
20 May 2025
Reply from LEWIS Access
We're happy to hear that you find the product brilliant and ordering easy. We're sorry the delivery took longer than expected.
Great service and communication.
Great service and communication.
Second time we’ve purchased from Lewis and quality is always brilliant.
23 May 2025
Reply from LEWIS Access
We appreciate you choosing us again! We're happy to hear that you consistently receive great service and brilliant quality. Thanks for your feedback.
Reply from LEWIS Access
Thank you for your feedback Harry!
Efficient service and excellent quality
The product was delivered quickly and on the date they said. The build quality is excellent. Will be buying additional parts or products in the future
10 June 2025
Reply from LEWIS Access
We're happy to hear that your product arrived quickly and on time! We appreciate your feedback regarding the excellent build quality.
Delivered on time and all was present…
Delivered on time and all was present and in good condition
21 May 2025
Reply from LEWIS Access
Thank you Phil for your feedback, we appreciate it!
Always easy to order what you need
Always easy to order what you need. Great customer service and speedy delivery.
20 May 2025
Reply from LEWIS Access
Thank you for your feedback! So glad everything was easy and fast for you.
reliable british-made access towers
This company delivers exceptional quality access towers and ladders, all proudly made in the UK. Their direct delivery service is very reliable.
6 June 2025
Unprompted review
Reply from LEWIS Access
Thank you Jayden! We appreciate you taking time to leave us some feedback and are happy to know you had a positive experience with us!
What a great product
What a great product. I work in the construction industry, but purchased for personal use.
All I can say is ‘Perfect’.
Buy British!
Thank you, very happy.
19 May 2025
Reply from LEWIS Access
Thank you Steve for your feedback, we are pleased to know you are happy with your order!
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