A very good experience all round … easy to use web site … good communications and updates (due to weather conditions). The mobile scaffold (LEWIS 250 Tower -1.8m x Single Width x 10.2m Platform... See more
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We are family-owned and operated business based in London, specialising in the manufacturing of high-quality access towers and ladders. Proudly made in the UK, our products are built with precision and durability in mind. We deliver across the country using our own fleet of lorries, ensuring your order arrives safely! With a commitment to exceptional customer service, we are dedicated to providing reliable, British-made solutions that you can trust.
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We deliver all our equipment ourselves
Units 1 & 2 Bellingham Trading Estate, SE6 3BX, London, United Kingdom
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Even with extra straps and bracing It’s a rickety design. Especially above 6.5m. One of the pins broke after about a week and other pins show signs of rust after two months. All in all a bit disappointing
I ordered a scaffolding tower on the evening of the 12th August and the website claimed delivery on the 15th August, although is does state "subject to stock and location". Perfect, I thought, a week of glorious weather to get my job done.
13th August got an e-mail with the title "Your order from Lewis Access is on it's way". Brilliant, I thought.
Then nothing.
I e-mailed on the 18th, and to be fair, recieved a reply back the same day stating a delivery date of 26th August or I can pay for a Courier to recieve it earlier. That is 11 days after the 15th and I'm expected to pay for a courier to get it before then. Thats not on.
Then on the 21st I recieved an e-mail saying delivery on Wednesday 27th August.
Wednesday came along and I was able to track the driver and he deliverd pretty much on time.
The quality of the scaffold tower is great, the delivery driver was a really nice chatty guy, however the weather has now turned from beautiful to torrential rain for the next week and a half, so I'm delayed even more due to the delivery delay.
A lot of people have mentioned delayed deliverys and the company have replied a few time that they will look into this, however it is obvious that is not the case.
If you can't deliver in the time shown on the website then don't say you can.
I feel 3 stars is fair, good quality tower, good delivery driver and a quick reply from customer services. Two stars dropped for delivery in 10 working days instead of the 2 that the website stated.
I was undecided wether to purchase this new tower or a good second hand Boss tower locally but chose the new one because it was likely to be delivered quickly.

Reply from LEWIS Access
I tried to purchase a scaffold tower today valued just under £2500. One thing that attracted me to this company was that they advertised free delivery covering the whole of the U.K. and they only used their own transport. I stay in mainland Scotland.
I spoke to their manager that still insists that they cover the whole of the U.K. I said that I would pay the extra £169.99 plus vat to get it delivered to Inveraray but they still won’t deliver and that they would get back to me with a price from a courier.
Very misleading advertisement.

Reply from LEWIS Access
I needed a scaffold tower for my work and of course shopped around then came across Lewis Access I couldn’t have picked a better company go on YouTube and see for yourself they will work with you to fit your requirements I did business with them twice and very happy.

Reply from LEWIS Access
Ordered a set of extension ladders off ebay and ebay stated they would arrive by 12th August. On the 12th of August I recieved a call from Lewis Access saying my delivery would be arriving in another week.
After explaining I needed these ladders in 2 days they shipped them to me by courier.
Ebay need to sort out their delivery times stating delivery is in conjunction with the suppliers.
Follow up call from Lewis Access was very much appriciated and the ladders were perfect.
Would recommemend this company to friends and family. Great service Lewis Access.
Poor service from Ebay though.

Reply from LEWIS Access
Admin team was extremely understanding of our delivery complications & the driver for our tower was friendly and helpful.

Reply from LEWIS Access
Lewis Scaffold service were very competitive with their pricing. Also very professional and obliging. They rigged my whole house for a paint job, didn't keep me waiting when I finished. I would recommend them to anyone.

Reply from LEWIS Access
Fast delivery and service.
Scaffold tower first class!

Reply from LEWIS Access
We had a fast turn around required for an order placed with Lewis. Lewis understood our needs and reassured us that our items wood be ready for collection the following day. Their products are great, the price point is spot on and the service is impeccable. What more could you ask for?

Reply from LEWIS Access
Great service called up on the Tuesday and the towers were ready for collection on the Monday.
Great service

Reply from LEWIS Access
Haven't actually used the tower yet, so cant speak about that aspect just yet, but assuming that its a quality product as promised, I would have to say that it all looks like great value for money. Delivered professionally and promptly.

Reply from LEWIS Access
I just purchases a brilliant set of 3 section 7 metre ladders from Lewis-Access Equipment on Ebay.They are brilliant quality.Very well shrink wrapped heavy duty plastic to protect a fast delivery.They would have cost me a 3rd more local at B&Q .Very happy to pass my purchase to my friends & family.Many thanks.

Reply from LEWIS Access
Really helpful and easy to order. Item was delivered on time thanks to the driver comunicating well.

Reply from LEWIS Access
Starting from an excellent and easy to use website the whole experience with Lewis Access was timeless.
Ordering was easy and the delivery on time.
I had 2 follow up calls from their sales team checking that everything was ok with their service which for me was priceless.
I will definitely be using Lewis Access again.

Reply from LEWIS Access
Goods delivered on time and in good condition

Reply from LEWIS Access
Order delivered within 3 days, very pleased with the whole process.
MGI Ltd

Reply from LEWIS Access
Excellent pre sales advice and helpfully delivered on the day I requested.

Reply from LEWIS Access
Bought tower for Student accommodation building off recommendation from our Contractor. Quick delivery, easy to setup and very good quality product. Can recommend, also the delivery driver was extremely helpful.

Reply from LEWIS Access
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