I've been with Scalahosting for a year now, and I couldn't be happier. Their sales department answered all the questions I initially had, and they didn't make me feel pressured (a rarity in this day... See more
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Scala support has been awesome! We are migrating from another cPanel based host to Scala sPanel. We are self managed so no free migration. Support was very helpful with some SSH commands when w... See more
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It might sound like an exaggeration, but I can't thank the incredibly professional, friendly, and warm experts at Scalahosting enough. Even today, I was assisted by Ivan, a Scalahosting expert, and I'... See more
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No matter how small or complicated the issue may be, their chat support team is hands down the best. Responds back in a timely manner, helps you solve problems, and looks into ones that can't be solve... See more
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Company details
- Web hosting company
- Business-to-Business service
- Cloud Computing Service
- E-commerce service
- Ecommerce solution provider
- Email service provider
About ScalaHosting
Written by the company
ScalaHosting is a Dallas-based hosting provider with over 17 years of experience and a specific focus on managed cloud VPS technology.
Why ScalaHosting?
- Simple website management with our own SPanel control panel - a free cPanel/WHM alternative
- Free and effortless migration - we will migrate all your websites and mailboxes at no additional cost and without any downtime
- Unconditional anytime money back guarantee - just to show you how certain we are about the quality of our services
- 24/7/365 "Ask anything" expert support you can rely on - get help whenever you need it via live chat (instant) or by ticket (15 min. response time)
- We always use the latest hardware to make your websites ultrafast - with All-NVMe storage and the latest EPYC and Intel Xeon Gold 6444Y processors across all our cloud clusters, you can expect nothing but lightning-fast website performance
- Ecommerce-ready Managed Cloud hosting - There’s a reason why ScalaHosting is the exclusive hosting provider for OpenCart! Find us on their homepage.
- Focus on the Managed Cloud - shared hosting is something from the past, and here at Scala, you will get all the help you need to make your cloud migration as smooth as possible
- Joomla exclusive VPS provider - endorsed by Joomla's founder, Brian Teeman
ScalaHosting
Written by the company
Anytime unconditional moneyback guarantee. Free and effortless site and account migration.
Every hosting plan comes with an unconditional anytime money-back guarantee which means we’ll issue a full refund if you request it. No questions asked.
ScalaHosting will migrate all your websites from any platform and server at no extra cost and will verify if all migrated websites function correctly on the new server. The only thing you need to do is provide the login details to your previous hosting server.
Contact info
1999 Bryan St #900, 75201, Dallas, United States
- +1 (503) 893-4279
- affiliate@scalahosting.com
- www.scalahosting.com
5.0
Excellent
2k reviews
Asks customers to review
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Reply from ScalaHosting
Hi Ivan,
Thank you so much for taking a moment to leave this feedback.
Hearing that you’ve had such a positive experience with our team truly means a lot to us. We're committed to making sure you always feel supported and taken care of, and we're grateful that you chose to share your impression with ScalaHosting!
If there’s ever anything more we can do to assist you, please don’t hesitate to reach out.
Warm regards,
Gabriella
Reply from ScalaHosting
Hi Clayton,
Thank you for sharing your thoughts with us - even a brief comment like this means a great deal.
I’m really glad to hear that you’ve found our service to be a clear and practical fit for your needs. Ensuring that everything feels smooth and uncomplicated on your end is something we care deeply about, so your feedback truly matters.
If there’s ever anything you’d like to explore further or any way I can make your experience with ScalaHosting even better, we're always here to help.
Warm regards,
Gabriella
Incredible customer service
Incredible customer service. I was stressed about a large database issue and a looming invoice deadline, and the support team was so understanding. They gave me the extra time I needed without hesitation. It is rare to find a hosting company that treats you like a human and not just a number. Thank you!
5 December 2025
Unprompted review
Reply from ScalaHosting
Hi Azad,
Thank you so much for sharing this; it truly means a lot.
I’m really glad we could help ease some of the pressure you were feeling with the database situation and the upcoming invoice deadline. We know how overwhelming those moments can be, and the last thing you need is added stress from your hosting provider. At ScalaHosting, we always want you to feel heard and supported, not rushed or overlooked, so I’m happy we could give you the breathing room you needed.
You’re never “just another account” to us. If anything comes up again, whether urgent or not, please don’t hesitate to reach out. We're always here to help however we can.
Warm regards,
Gabriella
Outstanding Service and Exceptional Professionalism
From the very beginning, my experience was truly excellent. The communication was fast, clear, and incredibly helpful. What impressed me most was the level of professionalism and genuine care shown throughout the entire process. Every question I had was answered with patience, and every issue was handled promptly and efficiently.
It’s rare to find a company that combines technical expertise with such a human touch. They truly go above and beyond to ensure the customer feels supported and confident, and that makes all the difference.
I highly recommend their services to anyone looking for reliability, honesty, and real dedication to customer success.
Date of experience: 12/04/2025
Name: Asaad
4 December 2025
Reply from ScalaHosting
Hi Asaad,
Thank you so much for sharing your thoughtful feedback - it truly means a lot.
I’m grateful to hear that your experience from day one left such a positive impression. Knowing that our communication felt straightforward and that you always felt heard and supported is exactly what I strive for. Your questions and concerns are always welcome, and I’m glad you felt comfortable reaching out throughout the process.
What you said about the balance between technical skill and a personal approach really touched me. We always aim to make sure you never feel like just another ticket, and it’s wonderful to know that this came through in your interactions with us.
Your recommendation is deeply appreciated, and we're here anytime you need assistance or guidance in the future.
Warm regards,
Gabriella
Favorable
Quick responses. Knowledgeable. Friendly. Based on my experience so far, overall, I highly recommend this service to anyone.
4 December 2025
Reply from ScalaHosting
Hi John,
Thank you so much for taking the time to share your experience. It truly means a lot to hear that our team has been able to assist you quickly and with the level of care you deserve. Knowing that you feel confident recommending ScalaHosting's service is one of the best compliments we can receive.
If you ever need anything or have questions down the road, I’m always here and happy to help.
Warm regards,
Gabriella
Renews at higher prices, but very kind CEO!
Update on my review below:
Subsequently, the CEO of the company personally got in touch with me, making a good proposal and offering assistance with all service-related matters. I have continued to use the company's services and I still recommended them!
Original review:
All good until they decided to charge me 3,5 times as much just because I'm an old client. I contacted them and asked to renew at the prices they're offering at present, but they refused and said that current prices do not apply to old customers. Very unpleasant! Now I am forced to migrate my services away within a month. So, basically, you will be lured with what looks like normal prices and after one year, you would be extorted with the explanation that you started at 80% off and some super arrogant comments like "we have to charge our existing clients many times more, else it would degrade our services."
25 November 2025
Unprompted review
Reply from ScalaHosting
Hello,
Thank you for taking the time to update your review and for sharing both parts of your experience. We truly appreciate your openness and the opportunity to address your concerns directly.
We understand how frustrating pricing changes can feel, especially for long-standing clients. That is never an easy situation, and we're glad we were able to reconnect and discuss the details together. For us at ScalaHosting, it is important that every customer feels heard and supported, which is why we reached out to clarify the options available and offer assistance moving forward.
We’re grateful that we were able to find a way to continue working together and that you chose to stay with ScalaHosting.
Your recommendation means a great deal to us, and it reassures us that transparent communication can make a real difference, even in challenging moments.
Thank you again for your feedback and for giving us the chance to improve the experience.
Warm regards,
Gabriella
Excellent support thank you.
19 November 2025
Reply from ScalaHosting
Hi Colin,
Thank you so much for your feedback. I’m very glad to hear that you were pleased with the assistance you received. Knowing that our support team was able to help you in a way that met your expectations truly means a lot.
If you ever need anything else, we're always here to help.
Warm regards,
Gabriella
Dimitar was helpful and patient!
Dimitar was helpful and patient with my requests. I was given the best advice on using subdomains rather than subdirectories when creating customer test sites.
20 November 2025
Reply from ScalaHosting
Hi Anton,
Thank you for sharing your experience with us. I’m really glad to hear that Dimitar was able to guide you through everything with care and offer clear advice on using subdomains for your test sites. It’s wonderful to know his approach made things easier for you.
If there’s anything else you’d like help with as you continue working on your projects, we at ScalaHosting are always here to support you.
Warm regards,
Gabriella
Quick and Easy Support
Dimitar quickly found the issue with my staging site and resolved it efficiently. Really appreciate the quick turnaround
19 November 2025
Reply from ScalaHosting
Hi Joshua,
Thank you so much for sharing your experience. I’m really glad to hear that Dimitar was able to pinpoint the issue with your staging site and sort it out without delay. It’s wonderful to know the prompt resolution made a difference for you.
If you ever need a hand with anything else, we're always here to help. Thank you for choosing ScalaHosting as your hosting partner!
Warm regards,
Gabriella
Stand Out Technical Support on Top of Outstanding Hosting Features
We love the features of this hosting model, but our biggest positive so far is the level of technical support we have received. Both Totyu and Ivaylo were professional, patient, savvy, and clear in their communication with me. After decades of hosting our own platforms, we are delighted with our new venture with ScalaHosting!
18 November 2025
Unprompted review
Reply from ScalaHosting
Hi Russell,
Reading your message truly brightened my day. I’m thrilled to know that the transition after so many years of hosting your own platforms has felt rewarding and that our features are fitting your needs so well. Hearing your kind words about Totyu and Ivaylo means a great deal-they take pride in offering careful guidance and clear communication, and I’ll make sure they see your feedback.
It’s wonderful to have you with us, and I’m glad your new chapter with ScalaHosting is off to such a strong start. If you ever need anything along the way, I’m right here to help.
Warm regards,
Gabriella
Support has been incredible
Support has been incredible. Couldn't ask for better. Friendly, knowledgeable, and understanding. The right mix of personality and professionalism.
14 November 2025
Reply from ScalaHosting
Hi Gregg,
Thank you so much for taking the time to share your thoughts. I’m truly pleased to hear that our team has been able to assist you in a way that feels both helpful and comfortable. Knowing that the balance we at ScalaHosting strive for resonates with you really means a lot.
If you ever need anything in the future, we're always here to make sure your issues are resolved.
Warm regards,
Gabriella
very good hosting and very good support…
very good hosting and very good support i recommend everyone
14 November 2025
Reply from ScalaHosting
Hi Kevin,
Thank you for sharing your feedback with us. I’m really glad to hear that both the service and the assistance you’ve received have been meeting your expectations. It means a lot that you’d encourage others to give us a try.
If there’s ever anything you need, we're always here to assist you throughout your hosting journey with ScalaHosting.
Warm regards,
Gabriella
⭐️⭐️⭐️⭐️⭐️ Absolutely Outstanding Hosting and Support!
I was previously a GoDaddy VPS user, but over time their prices became unreasonable and their technical support was not very helpful—especially for users like me who aren’t extremely tech-savvy. I tried several other hosting providers, but none really stood out until I discovered ScalaHosting.
At first glance, most VPS options look the same to an average user. But once you experience ScalaHosting’s service, you’ll immediately see the difference. Their support team is second to none—they are incredibly knowledgeable, responsive, and genuinely helpful. Every time I’ve needed help, I’ve been able to reach a real human within a minute, and the issue is handled efficiently without being transferred around or getting generic answers.
ScalaHosting makes me feel like a truly valued customer. They not only provide free SSL certificates and server-side assistance to ensure everything runs smoothly, but they also go the extra mile to make sure their clients succeed. Their Cloud VPS hosting has been rock solid, and their self-developed SPanel is easy to use and included for free—no need to pay extra for a cPanel license like with most other providers.
Even though I’m not an expert in web server maintenance, I can fully trust ScalaHosting’s team to take care of things. Their professionalism, efficiency, and genuine care for customers make them worth every penny. Honestly, I wish they had a tipping option so I could show my appreciation to their amazing support team!
If you’re looking for a reliable VPS hosting provider with top-tier customer service, go with ScalaHosting—you’ll be amazed!
11 November 2025
Unprompted review
Reply from ScalaHosting
Hi Eric,
Thank you for taking the time to share such a thoughtful and detailed experience. I’m delighted to hear that ScalaHosting has met your expectations after your journey with other providers, and that our team’s approach has made such a positive difference for you.
We take great pride in offering not only dependable VPS hosting but also genuine, human support you can count on whenever you need it. It’s wonderful to know that our SPanel and hands-on assistance have helped make things easier and more efficient for you.
I’ll be sure to pass along your kind words to the team - they’ll be thrilled to know their effort and care are so appreciated. Thank you for trusting us with your projects and for being part of the ScalaHosting family.
Warm regards,
Gabriella
Alexis patience with me and his…
Alexis patience with me and his knowledge
10 November 2025
Unprompted review
Reply from ScalaHosting
Hi Theodora,
Thank you for taking a moment to share your feedback! I’m really glad to hear that Alex was able to guide you so well and make the process smoother for you. We at ScalaHosting always aim to provide support that’s not only efficient but also understanding, so it’s wonderful to know that came through in your experience.
I’ll be sure to share your kind words with Alex - he’ll be delighted to know his efforts made a difference.
Warm regards,
Gabriella
I host Afrimasterweb.com with…
I host Afrimasterweb.com with ScalaHosting, and honestly, their customer service is top of the top! The support team is always available, very fast, and extremely professional. They don’t just solve problems — they assist you step by step until everything works perfectly.
The hosting performance is excellent, with great speed, security, and reliability. I truly appreciate how dedicated and friendly their support agents are. ScalaHosting has proven to be one of the best hosting providers I’ve ever used.
Highly recommended to anyone who values quality and peace of mind!
7 November 2025
Unprompted review
Reply from ScalaHosting
Hi,
Thank you so much for sharing your experience and for trusting us with Afrimasterweb.com! It truly means a lot to know that our team has been there for you whenever you’ve needed assistance and that you’ve found ScalaHosting's hosting environment dependable for your projects. We take great pride in providing both a smooth technical experience and genuine, ongoing support, so your words really resonate with our mission.
I’m grateful for your kind recommendation and thrilled to know we’ve earned your confidence. We’ll keep doing our best to maintain the standard you’ve come to expect from us.
Warm regards,
Gabriella
Cool Hosting
I see that the hosting is good just because of the 60% discount
5 November 2025
Unprompted review
Reply from ScalaHosting
Hi,
Thank you for taking a moment to share your thoughts! I’m glad to hear that our current offer caught your attention - we always aim to make our services as accessible and worthwhile as possible. I hope that as you continue using ScalaHosting's platform, you’ll find that the performance and support also bring long-term value beyond the initial discount.
If you ever need a hand or have any feedback as you explore further, please don’t hesitate to reach out, we're always happy to help.
Warm regards,
Gabriella
excellent support
1. The support is on time
2. experienced technical team
3. Support responds in less than 2 minutes
4 November 2025
Reply from ScalaHosting
Hi Dagem,
I’m so glad to hear that our team has been responsive and able to assist you promptly. We always aim to combine quick replies with solid technical expertise, so it’s wonderful to know that this has come through in your interactions with us.
Your feedback truly means a lot to all of us at ScalaHosting! It keeps us motivated to maintain the same level of care and attention every time you need assistance.
Warm regards,
Gabriella
Appreciated response from Ivo K
Appreciated response from Ivo K, a technical support member from scalahosting. I was having some major issues on my website. He checked and fixed the missing dependencies very quickly. Thank you Ivo.
1 November 2025
Reply from ScalaHosting
Hi Ritik,
Thank you so much for sharing your feedback! I’m really happy to hear that Ivo was able to step in and sort things out for you so efficiently. He always takes great care in troubleshooting and making sure everything is back on track as quickly as possible.
It’s wonderful to know that your website is running smoothly again. We truly appreciate your trust in ScalaHosting.
Warm regards,
Gabriella
Happy new customer
New to Scala hosting and quite happy. Implementing a Moodle site on a tight schedule. Support has been excellent. Price is very affordable.
30 October 2025
Reply from ScalaHosting
Hi Frank,
Thank you for taking the time to share your experience! I’m really glad to hear that your first impression has been so positive and that our team could assist you as you set up your Moodle site, especially on a tight timeline. We know how important it is for everything to run smoothly when you’re under pressure.
It’s great to have you with us, and I hope your project continues to develop successfully with ScalaHosting as your hosting partner.
Warm regards,
Gabriella
Best solution if you want support on your server
I came from Godaddy after 10 years since service was declining and was looking for price, speed, and support. My litmus test was if someone would fix a corrupted htaccess file for me because it's technically outside of 'server support' and requires a desire to help poor fools such as myself. I looked into the top 10 hosting providers based on price, speed, and support parameters, then narrowed it down to the top 3. I put test sites on Ultahost and Hostinger and both of them had problems. Ultahost support was very dismissive (and even insulting) and Hostinger, a company I used to love, had no options for CDNs (cloudflare if I remember correctly) which put a recaptcha on the site. If I wanted to get rid of that I would need a plan that took them off the price/service leadership table. And since I don't want any of googly's stuff on my site and you shouldn't either, I went with Scala.
I've been with them for a year now and I've only encountered one person who wouldn't help me with something I couldn't do (it was server-side), but then I asked for someone else and someone from a higher tier responded. I've ultimately never been disappointed and am actually.. thankful.. for them—which is not a sentiment I feel a lot in the business world.
Summary: Super super A++
Dear Scala: Every hosting provider that gets big enough starts 'optimizing' their service out as they try to maximize profit, but your service is why we love you. Never change
27 October 2025
Unprompted review
Reply from ScalaHosting
Hi John,
I can’t thank you enough for taking the time to share your experience and for trusting us after so many years with another provider. I completely understand how important it is to find a host that not only delivers strong performance but also genuinely cares when you need a hand, even with tasks that fall a little outside the usual scope.
It’s wonderful to hear that our team has been there for you when it mattered most, and your kind words about our approach and values mean a lot. We at ScalaHosting take pride in keeping things personal and reliable, and I promise that our commitment to genuine, people-first support will always remain the heart of what we do.
Warm regards,
Gabriella
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