I've been with Scalahosting for a year now, and I couldn't be happier. Their sales department answered all the questions I initially had, and they didn't make me feel pressured (a rarity in this day... See more
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Review summary
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Reviews shaping this summary
Scala support has been awesome! We are migrating from another cPanel based host to Scala sPanel. We are self managed so no free migration. Support was very helpful with some SSH commands when w... See more
Company replied
It might sound like an exaggeration, but I can't thank the incredibly professional, friendly, and warm experts at Scalahosting enough. Even today, I was assisted by Ivan, a Scalahosting expert, and I'... See more
Company replied
I have moved from another hosting service to scala, everything is great, smooth, fast. Besides that, I recently had an issues with some sort of plug-in problem, website had serious error and can no... See more
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Company details
- Web hosting company
- Business-to-Business service
- Cloud Computing Service
- E-commerce service
- Ecommerce solution provider
- Email service provider
About ScalaHosting
Written by the company
ScalaHosting is a Dallas-based hosting provider with over 17 years of experience and a specific focus on managed cloud VPS technology.
Why ScalaHosting?
- Simple website management with our own SPanel control panel - a free cPanel/WHM alternative
- Free and effortless migration - we will migrate all your websites and mailboxes at no additional cost and without any downtime
- Unconditional anytime money back guarantee - just to show you how certain we are about the quality of our services
- 24/7/365 "Ask anything" expert support you can rely on - get help whenever you need it via live chat (instant) or by ticket (15 min. response time)
- We always use the latest hardware to make your websites ultrafast - with All-NVMe storage and the latest EPYC and Intel Xeon Gold 6444Y processors across all our cloud clusters, you can expect nothing but lightning-fast website performance
- Ecommerce-ready Managed Cloud hosting - There’s a reason why ScalaHosting is the exclusive hosting provider for OpenCart! Find us on their homepage.
- Focus on the Managed Cloud - shared hosting is something from the past, and here at Scala, you will get all the help you need to make your cloud migration as smooth as possible
- Joomla exclusive VPS provider - endorsed by Joomla's founder, Brian Teeman
ScalaHosting
Written by the company
Anytime unconditional moneyback guarantee. Free and effortless site and account migration.
Every hosting plan comes with an unconditional anytime money-back guarantee which means we’ll issue a full refund if you request it. No questions asked.
ScalaHosting will migrate all your websites from any platform and server at no extra cost and will verify if all migrated websites function correctly on the new server. The only thing you need to do is provide the login details to your previous hosting server.
Contact info
1999 Bryan St #900, 75201, Dallas, United States
- +1 (503) 893-4279
- affiliate@scalahosting.com
- www.scalahosting.com
5.0
Excellent
2k reviews
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Fast and acurate chat support answer
I've asked an API related problem to Dimitar and got a fast and acurate answer, is my first time with this panel and until now support experience was very good and fast, Im hope to still receiving this kind of support in the future to migrate all my cpanel accounts to spanel.
26 October 2025
Reply from ScalaHosting
Hi Luis,
Thank you for taking the time to share your feedback! I’m really glad to hear that Dimitar was able to assist you promptly with your API question. It’s great to know your first experience with SPanel has been a smooth one. We’ll be right here to support you every step of the way when you’re ready to migrate your cPanel accounts — our team will make sure the process is seamless.
Warm regards,
Gabriella
World-class
World-class, fast HUMAN tech-support. I'm highly satisfied trusting my website to Scala.
24 October 2025
Reply from ScalaHosting
Hi Akiva,
Thank you so much for your kind words! It truly means a lot to know that you feel confident hosting your website with us. We put great care into making sure every client receives real, hands-on support from our team, so hearing that this has made a difference for you is incredibly rewarding. Thank you for choosing ScalaHosting as your hosting provider!
Warm regards,
Gabriella
Custom tech support, no template answers.
I’m hosting a WordPress magazine that’s kind of big (about 10GB with 263k inodes and 5–7k visits per month). I started having some resource usage issues, and the Scala support team gave me an honest suggestion about what I needed to upgrade in CPU and RAM to improve page speed. They also helped me fix an error caused by a cache plugin that was messing with the site.
What I really like is that sometimes, like in this case, they help me beyond what they’re actually required to do. Because of that, Scala stands above many other hosting companies. I’ve seen good tech support before, but Scala is definitely a few steps higher.
This is a very honest review and I'm not receiving any kind of discount or gift, neither I'm expecting one for recommending Scala services. In 2010 I was looking where to host my websites when I started my business and somewhere in a forum I've read about Scala and 15 years later I'm still with them.
14 October 2025
Reply from ScalaHosting
Hi Alex,
Reading your review truly made my day — thank you so much for taking the time to share your story and for trusting us with your WordPress magazine for all these years. It’s wonderful to know that our team’s guidance and hands-on assistance have made a difference, especially with resource optimization and those tricky plugin issues.
We at ScalaHosting always strive to be more than just a hosting provider - to genuinely support our clients’ projects and growth - and your words reaffirm why that matters so much. It’s an honor to have been part of your journey since 2010, and we look forward to continuing to support you for many more years to come.
Warm regards,
Gabriella
Good and practical hosting
The problem previously reported with the Litespeed cache has been resolved, and I was offered generous compensation as an apology.
So Scalahosting remains a very good hosting provider, reliable, attentive to customers, and very convenient for managing needs, with the ability to increase or reduce cores, memory, or disk space as needed.
11 October 2025
Unprompted review
Reply from ScalaHosting
Hello Dominique,
Please accept our sincere apologies for the inconvenience caused.
After reviewing your case, we confirmed that during a server migration on September 5, 2025, your setup was unintentionally switched from LiteSpeed Enterprise to Apache because the LiteSpeed license wasn’t re-applied immediately. This also caused SPanel to display LiteSpeed as active by mistake.
Once identified, our team promptly reinstalled LiteSpeed Enterprise, restored your full configuration, and resolved the issue within about 2.5 hours. As a small apology, we’ve extended your subscription by three months.
We’ve also implemented new safeguards to ensure all future migrations automatically verify licenses and notify clients of any configuration changes.
Thank you for giving us the opportunity to work on your case and resolve it to your satisfaction. We truly appreciate your patience, understanding, and continued trust in ScalaHosting.
Warm regards,
Gabriella
technical support
the 24/7 expert support is a super important factor you should take into consideration when picking a web hosting service as a new developer. they have helped me countless times when i’ve encountered issues.
9 October 2025
Reply from ScalaHosting
Hi Dimitris,
Thank you so much for taking the time to share your experience! I completely agree - having dependable support around the clock can make a huge difference, especially when you’re just starting out as a developer. I’m really glad to hear our team has been there for you whenever you needed a hand.
We’ll always do our best to make sure you feel supported and confident as you continue building and growing your projects.
Thank you for your trust and for choosing ScalaHosting!
Warm regards,
Gabriella
I had problems publishing my website…
I had problems publishing my website created on Canva, and Antonio was really helpful. He explained clearly what needed to be done, and helped me do it. He also discoved that while my site had been moved over from GoDaddy, my name never was, so he fixed that too. I do have to wait 24-48 hours, but at least I am moving in the right direction...finally
30 September 2025
Reply from ScalaHosting
Hi Trisha,
Thank you for sharing your experience with ScalaHosting. I’m so glad to hear Antonio was able to guide you step by step and make the process less stressful. It’s wonderful that he not only helped you with the Canva publishing issue but also noticed the domain situation and took care of that for you. Sometimes these little details can cause delays, but I’m happy to know everything is now aligned and moving forward. I truly appreciate your patience, and I’m confident things will fall into place smoothly after the short DNS propagation wait.
Warm regards,
Gabriella
after 10 Months of ScalaHosting
after 10 Months of ScalaHosting
im using the entrly cloud
its Have a 2 Core CPU its real CPu not shared
and 2 gig of ram its very fast the webiste of mine can handle 30 plugin 5 of them are very heavy
-Woocommerce
-Elementor pro
-Local delivery Drvier for woocommerce
-Digits
-Lpac location picker at checkout
thanks to the NVME storage and latest AMD cpu
also they have smoth spanel beter than vanila spanael
26 September 2025
Reply from ScalaHosting
Hi Abdelaziz,
Thank you for sharing your detailed experience after these 10 months with us. It’s great to hear that your setup is running smoothly, even with the heavier plugins you’re using, and that the combination of NVMe storage and the latest AMD processors is making a real difference for your website’s performance. I’m also glad to know that SPanel has been a helpful tool in making things more straightforward for you. Your insights mean a lot, and we at ScalaHosting truly appreciate the time you took to share them.
Warm regards,
Gabriella
ScalaHosting great! Been with them just a few months
Seamless migration from previous host, SPanel is user friendly as is the VPS "home screen".
The service whether through live chat or ticket is excellent - helpful and fast in resolving any issues
25 September 2025
Reply from ScalaHosting
Hi Dennis,
I’m so pleased to hear that your migration went smoothly and that you’re finding SPanel and the VPS interface easy to work with. It’s wonderful to know that both our live chat and ticket support have been able to assist you in a way that meets your needs. Your feedback reassures us that we’re on the right track in making the whole experience more straightforward and worry-free for all ScalaHosting customers.
Warm regards,
Gabriella
Support is prompt
Support is prompt, and the staff are both polite and knowledgeable.
25 September 2025
Reply from ScalaHosting
Hi,
Thank you for your kind words. I’m so glad to hear that our team has been able to assist you in a timely and professional way. It’s always rewarding to know that the effort we at ScalaHosting put into being both attentive and clear is making a difference for you.
Warm regards,
Gabriella
Probably the best customer service aviable
The overall experience was almost perfect, but in some respects it could be improved even further, especially in terms of the panel and configuration, as well as putting oneself in the customer's shoes and thinking for the customers themselves.
25 September 2025
Reply from ScalaHosting
Hi Mario,
Thank you for taking the time to share such balanced feedback. I’m glad to hear your overall experience has been a strong one, and I also appreciate your perspective on areas where we can do better. Insights like yours help us continue improving our panel and configuration while keeping the customer’s view at the heart of what we do.
Warm regards,
Gabriella
I’ve been using ScalaHosting for almost…
I’ve been using ScalaHosting for almost a year now and I’m very happy with their service. The few times I had technical issues, they were resolved very quickly. Special thanks to Dimitar for answering my questions promptly and efficiently.
25 September 2025
Reply from ScalaHosting
Hi Juan,
Thank you so much for sharing your experience with us. It’s wonderful to hear that your year with ScalaHosting has been going well and that any issues you’ve run into were handled quickly. I’ll make sure to pass along your kind words to Dimitar—he’ll be delighted to know his efforts made a difference for you.
Warm regards,
Gabriella
I hate AI, love humans, Dimitar is great
I hate AI, and Scala is only humans. Competent humans like Dimitar.
25 September 2025
Reply from ScalaHosting
Hi Christiaan,
Thank you for your feedback. I’m glad to hear that Dimitar was able to assist you and that you value the human touch in our support. We truly believe that real connections and genuine care make all the difference.
Thank you for being part of the ScalaHosting community!
Warm regards,
Gabriella
Always a LIVE customer service agent
I have to say that every time I've reached out to support, I have had no issues with getting a live person, and having them working to resolve it effectively. I really appreciate that.
22 September 2025
Reply from ScalaHosting
Hi,
I really appreciate you sharing your feedback. It’s great to know that each time you’ve reached out, our team has been there right away to give you the attention and care you deserve. Hearing that you value the personal support we at ScalaHosting provide truly means a lot to us.
We remain at your disposal in case you ever need assistance again.
Warm regards,
Gabriella
Prompt and perfect guidance and clear …
Prompt and perfect guidance and clear instructions
23 September 2025
Reply from ScalaHosting
Hi Abdul,
Thank you for your kind words. I’m really glad to hear that the guidance you received was useful and that the instructions made things easier for you. It’s always our goal at ScalaHosting to provide clarity and support so you can move forward with confidence.
Warm regards,
Gabriella
They are very good at what they do
They are very good at what they do. I have WooCommerce and I recommend them. They have great technical support.
23 September 2025
Reply from ScalaHosting
Hi Jo,
Thank you for sharing your positive experience with ScalaHosting. I’m glad to hear that your WooCommerce setup is running smoothly and that our team has been able to support you along the way. Your recommendation truly means a lot, and I’m happy we could earn your trust.
Warm regards,
Gabriella
Their support is always fast and…
Their support is always fast and polite. Seems like no matter how small or big the issue they know what to do to fix it.
Other support teams I've had to work with on other products sometimes seem to simply be giving canned responses to things but Scala support is not like that. I feel I am truley speaking to a real person.
20 September 2025
Reply from ScalaHosting
Hi Shawn,
I appreciate your thoughtful feedback. It’s wonderful to know that our team has given you the reassurance of real, person-to-person support, because that’s exactly how we want our customers to feel.
Every question matters, whether simple or complex, and I’m so glad you’ve experienced that care firsthand. Thank you for choosing ScalaHosting as your hosting provider!
Warm regards,
Gabriella
Reply from ScalaHosting
Hi Jesse,
Thank you for your kind words. I’m so glad to hear that our team has been able to support you in a way that leaves you feeling confident in recommending ScalaHosting. Feedback like yours really encourages us to keep giving our best every day.
Warm regards,
Gabriella
Reply from ScalaHosting
Hi Alejandro,
Thank you for taking the time to share your feedback. I’m so glad to hear that our team was able to assist you quickly and get everything sorted without delay. We know how valuable your time is, and it’s always our goal to make the process as smooth as possible.
Thank you for being part of the ScalaHosting community!
Warm regards,
Gabriella
Immediate answer
Immediate answer, issue fixed, plain explanation. Once again this support makes the difference
16 September 2025
Reply from ScalaHosting
Hi Maurizio,
Thank you for sharing your positive experience. I’m really happy to know that our team was able to take care of your request right away and explain things clearly along the way. It’s wonderful to hear that our support continues to stand out for you - that’s exactly the standard we at ScalaHosting strive to maintain each time.
Warm regards,
Gabriella
Great he was knowledgeable and patience…
Great he was knowledgeable and patience give him a bonus
13 September 2025
Reply from ScalaHosting
Hi,
Thank you for your thoughtful feedback! I’m so glad to hear that our team member was able to assist you with such care and understanding. I’ll make sure your kind words are shared with them - recognition like this truly means a lot.
We really appreciate you taking the time to highlight your positive experience with ScalaHosting.
Warm regards,
Gabriella
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