I've been with Scalahosting for a year now, and I couldn't be happier. Their sales department answered all the questions I initially had, and they didn't make me feel pressured (a rarity in this day... See more
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Written by the company
ScalaHosting is a Dallas-based hosting provider with over 17 years of experience and a specific focus on managed cloud VPS technology.
Why ScalaHosting?
Written by the company

Every hosting plan comes with an unconditional anytime money-back guarantee which means we’ll issue a full refund if you request it. No questions asked.
1999 Bryan St #900, 75201, Dallas, United States
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Great he was knowledgeable and patience give him a bonus

Reply from ScalaHosting
Initial response was very quick and was able to ultimately get the entire issue resolved as well. Very willing to go above and beyond! Great support!

Reply from ScalaHosting
We’ve been new to ScalaHosting, but they genuinely deserve praise. We’re running one of our VPS servers with several WordPress websites, and the overall performance has been stable and reliable from day one.
What impressed us most was the migration service: multiple sites, including more complex domain setups, were moved over without any downtime and with great care.
The support team is another highlight. They truly understand technical questions and are available 24/7, which gives real peace of mind.
If you like having full control over your VPS setup, ScalaHosting offers an excellent balance of performance, support, and transparency. For us, it’s an easy recommendation.

Reply from ScalaHosting
Love scams hosting, one of the the best value hosting solutions for Wordpress. You get so many features and full control of your site. Customer support is extremely quick, and very helpful.

Reply from ScalaHosting
The support was fast and to the point, the rep was knowledgeable, a great asset to the team!

Reply from ScalaHosting
It was extremely fast! I had just reported the issue, and within a few seconds, he asked me to try again—and it worked!
On top of that, he even took the time to explain the issue to me, which hardly anyone does.
Thanks, man—you really saved me a lot of time!

Reply from ScalaHosting
I have had alot of problems with my nearly-zero traffic for my three websites under scalahosting - something I am struggling to understand - I am very busy with my physical companies, but know I must get to the nitty of things.
When I first began the frustrations, I left a 1 star review of these guys.
But they got in touch with me immediately - and for days, they worked so hard to get things better and get things right. I think I will still struggle with some issues - but one of the most important values of a product or service to me is service and care.
Because, lets be honest, there are hundreds if not thousands of providers. Like there are hundreds and thousands of coffee brands and donuts and clothing brand and everything else.
So, it is only right to update my review and share my experience with these guys at scalahosting.
I've been with them for almost a decade? (started 2018) and its one of the safer options. Just recently these issues - but knowing what these guys have done and have faith and trust in what they can and will do gives them the 5 star rating.
Will there be problems? Yes - everywhere. When that happens, what do we need? A good, trustworthy company. And Scalahosting has shown that. More than once with me.
I recommend these guys - I started with the shared, and then went up to my own managed.
Fantastic people, good values and character. Keep going please.
And thank you.
- Emil, Stage for Kids Global

Reply from ScalaHosting
Scala hosting is one of the best hosting comanies
the support team has very good eaperiance and very healpfull
i highly recomment scalahosting

Reply from ScalaHosting
I've used shared hosting for years, but this is 100x better. And the support is just amazing ,they even install wordpress optimization plugins for me.

Reply from ScalaHosting
Fast response as always. Provided detailed info that helped me along the way. Was able to resolve problem swiftly. I really appreciate the supporting staff. Thank you.

Reply from ScalaHosting
ScalaHosting's support is unbelievable. They are 24 hour, I've never had to wait to talk to someone, and everyone is well trained and able to solve my issues on the first go. Phenomenal.

Reply from ScalaHosting
Definitely, I consider an outstanding customer support service. Communication was efficient, fast and the agent was kind and respectful. A+

Reply from ScalaHosting
Support is the best, no AI bots, documentation is quite good as well.

Reply from ScalaHosting
Dimitar responded quickly to my problem and offered me many suggestions that helped me get my website back online.

Reply from ScalaHosting
Server downtime is inevitable at times, but what really matters is addressing it promptly and keeping clients informed about the cause. A few of my client sites recently went down with a 503 error, and when I contacted Scala, their team responded immediately, resolved the issue within seconds, and clearly explained the reason behind the downtime.

Reply from ScalaHosting

Reply from ScalaHosting
Very supportive crew and prompt with responses to problems regarding server or website function.
Still early days but so far the level of service and support are excellent.

Reply from ScalaHosting
one of the best support and good services.
the most important thing in hosting managers is support. my issues got solved in few minutes.
Thank you

Reply from ScalaHosting
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