Scenicinsurance Reviews 

1,294
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 253 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the extremely polite and knowledgeable staff for providing helpful advice, answering questions patiently, and securing very competitive motorhome insurance prices across the board. People also appreciate the wonderfully smooth online booking process, clear paperwork, and efficient service overall from start to finish. However, some customers also noted that policy prices or administrative fees occasionally increased unexpectedly after a relatively short period of time. A few reviewers additionally mentioned minor communication hiccups, such as occasional difficulties getting through on the phone lines quickly or feeling slightly rushed during telephone conversations.

What people talk about most

Price

Reviewers mention positive feedback about price, highlighting competitive rates and significant savings... See more

Staff

Clients share positive opinions on staff, frequently describing representatives as courteous, professional,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how easy, efficient, and... See more

Service

Reviewers highlight positive aspects of service, describing staff as pleasant, patient, professional, and... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful and patient staff members.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very polite and helpful staff who are also UK based. When you phone there’s not much of a delay before a real person answers. Reinsured my motorhome with them after trying CAMC for two years. Unfortun... See more

Company replied

Rated 5 out of 5 stars

Quick and easy to get a quote and commit to a policy. Online documentation sent quickly and available without portals and special codes. Good solid service so far. I hope I never have to claim but if... See more

Company replied

Rated 5 out of 5 stars

Having contacted Scenic by telephone I was most pleased with the very helpful staff member who answered my query. I was not pressurised into obtaining a quote for my Motorhome and was advised that I... See more

Company replied

Rated 5 out of 5 stars

Great price and cover throughout UK and Europe, AA breakdown as part of policy . Easy online experience . Had to contact by phone as my mistake on policy needed corrected , couldn’t have been more... See more

Company replied


Company details

  1. Money & Insurance

Scenic insurance

Written by the company

Motorhome and Camper Van Insurance Specialists

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,294)

224 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Easy to understand site with clear…

Easy to understand site with clear instructions

13 December 2025
Scenicinsurance logo

Reply from Scenicinsurance

Thank you very much for your kind feedback! We're delighted to hear that you found our site easy to understand with clear instructions. At Swinton, we strive to make the experience as straightforward and helpful as possible for our customers.

If you have any further questions or need assistance with your Scenic policy, please don't hesitate to reach out.

Kind regards,

Nicola @ Scenic Insurance

Rated 5 out of 5 stars

Staff were knowledgeable and helpful

Staff were knowledgeable and helpful

4 December 2025
Scenicinsurance logo

Reply from Scenicinsurance

Thank you very much for your kind feedback regarding our staff. We're delighted to hear that you found them knowledgeable and helpful. We strive to provide the best service to our valued customers.

If you need any further assistance, please don't hesitate to reach out.

Kind regards,

Samantha @ Scenic

Rated 5 out of 5 stars

So easy from start to finish.great…

So easy from start to finish.great price as well.

9 December 2025
Scenicinsurance logo

Reply from Scenicinsurance

Thank you so much for your kind words! We're thrilled to hear that your experience was smooth and that you found a great price.

If you ever need any further assistance, please don't hesitate to reach out.

Kind regards,

Kristy-Ann @ Scenic Insurance

Rated 4 out of 5 stars

It didn't take long to actually speak…

It didn't take long to actually speak to a human on the telephone.

2 December 2025
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for your feedback.

We're glad to hear that you were able to speak to a human quickly over the phone.

If there's anything else we can assist you with, please don't hesitate to let us know.

Kind regards,

Hayley @Scenic Insurance

Rated 5 out of 5 stars

The staff on the telephone are so good…

The staff on the telephone are so good and understanding , towards their customers needs.

26 November 2025
Scenicinsurance logo

Reply from Scenicinsurance

Thank you so much for your kind words.

We're delighted to hear that our team provided you with the understanding and support you needed. Customer satisfaction is very important to us, and your feedback truly motivates us to keep delivering the best service.

If you need any further assistance, please don’t hesitate to reach out.

Kind regards,

Hayley @Scentic Insurance

Rated 5 out of 5 stars

Great value camper van insurance.

Great value camper van insurance.

20 November 2025
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for your positive feedback! We're delighted to hear that you find our camper van insurance great value.

If you have any questions or need further assistance, please don't hesitate to reach out.

Kind regards,

Kristy-Ann @ Scenic Insurance

Rated 5 out of 5 stars

Easy once all the form filling was done

Straight forward

15 November 2025
Scenicinsurance logo

Reply from Scenicinsurance

Hi Russell,

Thanks for letting us know you found us straightforward—that’s exactly how we like to be! If there’s anything else you need or any questions about your Scenic product, just give me a shout.

Kind regards

Philippa @ Scenic

Rated 5 out of 5 stars

Very competitive prices for repeat…

Very competitive prices for repeat customers

18 November 2025
Scenicinsurance logo

Reply from Scenicinsurance

Thank you so much for your kind words! We’re delighted to hear that you find our prices competitive, especially as a repeat customer. We truly value your loyalty and look forward to continuing to provide you with excellent service.

If there’s anything else we can assist you with, please don’t hesitate to get in touch.

Kind regards,

Nicola @ Scenic Insurance

Rated 5 out of 5 stars

Nice staff helpful good service

Nice staff helpful good service

1 August 2025
Scenicinsurance logo

Reply from Scenicinsurance

Thank you very much for your kind words and positive feedback about our staff and service. We’re delighted to hear that you had a good experience with us at Scenic.

If you need any further assistance or have any questions regarding your policy, please don’t hesitate to get in touch.

Kind regards,

Michelle @ Scenic Insurance

Rated 5 out of 5 stars

Hayley was very helpful and…

Hayley was very helpful and professional with changes to our policy, a credit to Scenic.

22 November 2025
Scenicinsurance logo

Reply from Scenicinsurance

Thank you so much for your kind words!

We're delighted to hear that Hayley was helpful and professional with the changes to your policy. Your feedback is greatly appreciated and motivates us to continue providing excellent service.

If you need any further assistance, please don't hesitate to reach out.

Kind regards

Chelsea @ Scenic Insurance

Rated 5 out of 5 stars

All ok

All ok, easy , job done

21 November 2025
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for your kind feedback.

We're delighted to hear that everything went smoothly and that you are satisfied with the service. If you need any further assistance with your Scenic brand products or have any questions, please don't hesitate to reach out.

Kind regards

Chelsea @ Scenic Insurance

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with

20 November 2025
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for your feedback.

We're delighted to hear that you found us easy to deal with. If you need any further assistance or have any questions about your Scenic collection, please don't hesitate to reach out.

Kind regards

Chelsea @ Scenic Insurance

Rated 5 out of 5 stars

Motorhomes insurance

Easy friendly experience

25 October 2025
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for your kind feedback!

We're delighted to hear that you found our prices competitive and our service easy to navigate.

If you need any further assistance, please don't hesitate to reach out.

Kind regards,

Hayley @Scenic Insurance

Rated 5 out of 5 stars

Motorhome insurance

Insurance was very competitive and for what it gives you, very good value for money. Easy to add/amend to insurance as required.

12 November 2025
Scenicinsurance logo

Reply from Scenicinsurance

Thank you very much for your positive feedback regarding your insurance. We're delighted to hear that you found the insurance competitive and a great value for money. It's also wonderful to know that you found it easy to add or amend your insurance as needed.

If you have any further questions or require assistance, please don't hesitate to reach out.

Kind regards,

Kristy-Ann @ Scenic Insurance

Rated 5 out of 5 stars

Very helpful adviser

Very helpful adviser, and answered all my questions, thank you.

10 November 2025
Scenicinsurance logo

Reply from Scenicinsurance

Thank you so much for your kind words! I’m delighted to hear that we were able to assist you and answer all your questions. If you need any further help with your policy or have any other queries, please don’t hesitate to reach out.

Kind regards,

Samantha @ Scenic

Rated 5 out of 5 stars

Easy to follow instructions

So easy and simple instructions to follow regarding all your needs and addons. Very competitive pricing. All in all really pleased with the experience of swapping providers.

6 November 2025
Scenicinsurance logo

Reply from Scenicinsurance

Hi Chris,

Thanks a lot for your great feedback! I’m really pleased to hear that you found everything easy to follow and felt the pricing was competitive. It’s awesome that your switch to Scenic went smoothly and you’re happy with the whole experience.

If you ever need any help or have questions, just give us a shout

Kind regards

Philippa @ Scenic Insurance

Rated 5 out of 5 stars

Great price

Great price and easy to set up so far so good.

6 November 2025
Scenicinsurance logo

Reply from Scenicinsurance

Hi Alan,

Thank you for your feedback! We're delighted to hear that you found a great price and that the setup has been easy so far. If you need any assistance or have any questions about your Scenic insurance, please don't hesitate to get in touch.

Kind regards

Philippa @ Scenic

Rated 5 out of 5 stars

All working well and smooth.

All working well and smooth.

26 October 2025
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for your feedback. We're delighted to hear that everything is working well and running smoothly.

If you need any further assistance, please don't hesitate to reach out.

Kind regards,

Kristy-Ann @ Scenic Insurance

Rated 5 out of 5 stars

They explained everything clearly and…

They explained everything clearly and arranged a super deal, easily beating the mainstream brokers

5 November 2025
Scenicinsurance logo

Reply from Scenicinsurance

Thank you so much for your kind feedback! I’m delighted to hear that everything was explained clearly and that we were able to arrange a great deal for you. We always strive to provide the best service possible and to beat the mainstream brokers.

If you have any further questions or need assistance in the future, please don’t hesitate to get in touch.

Kind regards,

Kristy-Ann @ Scenic Insurance

Rated 5 out of 5 stars

The price was competitive

The price was competitive

28 October 2025
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for sharing your thoughts with us.

We're glad to hear that you found the price competitive.

If there is anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know.

Kind regards,

Hayley @Scenic Insurance

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look