SCENT SAMPLES Reviews 1,699

TrustScore 2 out of 5

2.1

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, most reviewers were unhappy with their experience overall. Many customers reported receiving products that appeared to be fake, watered down, or significantly different from the original fragrances they intended to purchase. People noted discrepancies in scent, color, and longevity compared to authentic versions, with some samples leaving an oily film on the skin or fading quickly. Reviewers also expressed frustration with customer service, citing a lack of response to emails and difficulties in resolving issues like incorrect or undelivered orders. Conversely, a small portion of people felt satisfied with their purchases, stating that their samples seemed genuine and arrived quickly. These customers often compared their samples to original fragrances and found them to be authentic, with some even receiving extra samples as a pleasant surprise.

What people talk about most

Product

Customers had ambiguous experiences with product, with many reviewers expressing strong dissatisfaction,... See more

Quality

Consumers find quality to be ambiguous, with many reviewers expressing strong dissatisfaction, claiming... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with some customers reporting issues such as... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers reporting fast delivery and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

It's disappointing that the company doesn't respond to emails; delivery is generally fast. However, this time, one of the samples leaked, and the bubble wrap was covered in the liquid. Order #19384

Rated 2 out of 5 stars

I had a sent sample of gucci intense oud that smelled different but similar to the sample that I sprayed in the shop ..Good job I checked before I bought it ..bought 4 samples all together but im not... See more

Rated 2 out of 5 stars

UPDATE: I've had time to do more research into the fragrances I bought and I'm fairly certain they are fakes. I'll leave my original review in place but I doubt I would buy from here again.... See more

Rated 2 out of 5 stars

Been waiting a week and they haven’t even shipped the item yet but I received an email saying my order was on the way. Tried to track it and had to download an app that still didn’t give me an option... See more


Company details

  1. Perfume store

Written by the company

We are the UK's premier service for perfume samples and decanted luxury fragrances. Start sampling today and discover the world of fragrance you never knew existed.


Contact info

2.1

Poor

TrustScore 2 out of 5

2k reviews

5-star
4-star
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2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Fake samples

Fake samples. They're the oil clone version. Nothing like the original whatsoever.

10 December 2024
Unprompted review
Rated 1 out of 5 stars

Not even reply to my issue

I had an issue and I wanted to give the company chance to put it right first before coming on here however I’ve sent them four messages not had a single reply. I ordered a quite expensive sample not overpriced just an expensive type. The spray head was faulty after second squirt and still is Very very disappointed in the service. I understand things go wrong but it’s how you put them right but they haven’t even come back to me, which is very poor I don’t think I’ll buy again.

12 December 2024
Unprompted review
Rated 2 out of 5 stars

I initially purchased few samples of…

I initially purchased few samples of different perfumes and all I absolutely loved. The scent was captivating, long-lasting, and quickly became my favourites. The quality felt impeccable, and I was excited to buy a full bottle. However, when I went to genuine retailer to try and purchase, I noticed a significant difference - the scent didn't seem the same.
I'm left wondering whether the samples being sold at the website are from an old formulation or perhaps even a different batch because the current version available on the market didn't appeal to me at all. It's disappointing as I was ready to commit to a full bottle, but now I'm unsure about the consistency and authenticity of the samples.
Would love to hear if others have experienced this as well.

1 December 2024
Unprompted review
Rated 5 out of 5 stars

i ordered dior sauvage edt 50ml

i ordered dior sauvage edt 50ml, and its pretty good. im happy with my product however, after 40-50 mins i cant smell it and can barely pick it up. it might be because im getting nose blind but im not sure. it also has a little bit of a toilet cleaner scent which i think is not in the scent but if it is then im just paranoid. but anyway overall id rate this site 8/10, im a previous buyer (1 million golden oud 20ml) which was a fantastic fragrance and i had no problems with that. I
n conclusion, i would say to trust this website as this is a really good way of saving money if you just want the AUTHENTIC liquid and not the bottle. Amazing website and i am buying again!!

edit: i just realised i was getting nose blind lol. still smelt it on my arm after 2 hours ( pretty strong too) . very authentic juice and i might pick up another fragrance from this site! 😀😀

9 December 2024
Unprompted review
Rated 5 out of 5 stars

this website is actually really good.

damn, ive seen so many bad reviews. However i believed it and was really paranoid. But when my package arrived (2 buisness days) it was spot on. ive smelt this in my local selfridges ( 1 million golden oud by paco rabanne) and it smells exactly the same with the same longjevity. im very glad that they are legit. Ive ordered dior sauvage edt and will leave another review for that. perfect website for samples!!

4 December 2024
Unprompted review
Rated 1 out of 5 stars

Crap

Crap, smell terrible not at all like originals either the perfumes are very old and gone off or they are dupe copies. What a waste of money - lesson learnt won’t be using again!

3 December 2024
Unprompted review
Rated 1 out of 5 stars

Complete rip off

Complete rip off. I ordered 5 x 1ml samples of different scents. Each phial was only half full and none smelt like the original true scent.
I had to send several reminders to receive my order and not once did I receive a response.
Would I recommend this company - Definitely NOT.

3 December 2024
Unprompted review
Rated 1 out of 5 stars

Total Scam. DO NOT WASTE YOUR HARD EARNED MONEY>

Ordered two samples of Fragrances I know, and have previously owned. 100% not genuine. Not even close. The other three I wanted to test - no idea if they are authentic, but based on the other two then I doubt it. Then I decided to use Instant Street View and see exactly where they were trading from. It is now I realise that this is a total scam of a website and should be shut down.

28 November 2024
Unprompted review
Rated 4 out of 5 stars

Over all good experience

I did not receive a order conformation email and after reading all the negative reviews contacted them to cancel my order but got no reply. However the Savauge elixir did turn up well packaged and as far as i can tell smells the same as the genuine product I have. Even after 24 hours and a shower there's still a faint scent.

26 November 2024
Unprompted review
Rated 5 out of 5 stars

Great on both times I've used them

This was the second time I've used this site, and both times I've received what expected and quickly. My experience doesn't match other more negative ones below, although the lack of order confirmation email is strange and a bit disconcerting to be honest.

However, I ordered two 5ml samples on Sunday, received Thursday morning and there was a 1ml sample included for free.

I'll definitely continue to use ScentSamples. They're also the only decant site to have Tiziana Terenzi Vittoriale from what I can tell.

17 November 2024
Unprompted review
Rated 1 out of 5 stars

Please do not order from these fraudsters

Don't usually write reviews but felt I needed to just to warn people not to buy these fake samples. Ordered 8 samples and they last on skin all of 20min,one in particular (Italian cypress) doesn't even smell close to the genuine fragrance,i should have read all the bad reviews before ordering,avoid at all costs!

16 November 2024
Unprompted review
Rated 1 out of 5 stars

Do NOT use this company

I placed an order for a 50ml bottle after previously purchasing at 10ml sample and having received a good service on that order. Unfortunately, it has been 6 days and I have not received a confirmation email of my order and the order status in my account shows as 'full payment received' (how convenient). I have emailed them twice now about this and have heard nothing back. I will be involving Trading Standards in my complaint as a next step.
Extremely disappointing at best.

8 November 2024
Unprompted review
Rated 1 out of 5 stars

Fake samples


I am very disappointed to be writing this message. I have ordered from this site before, but after this experience, I don’t think I will again. I ordered four fragrance samples. Three of them seem fine, but one was my favorite, Byredo “Gypsy Water.” I am very familiar with this scent, as I previously owned a 50 ml bottle. I ordered a 5 ml sample to take with me while traveling. However, what I received was a complete counterfeit of low quality. The scent is entirely different; at first, I even thought it might have been mixed up with another fragrance, but unfortunately, it’s just a cheap imitation. I applied it to make sure, but I couldn’t stand the harsh, unpleasant smell. How can you sell a fake 5 ml sample for £9? This is truly disappointing.

4 November 2024
Unprompted review
Rated 1 out of 5 stars

Yep…a scam company

If you have come ere to read the reviews before placing an order ..well done you!!!!! Wish I had.
Placed an order 4 days ago haven't heard a thing . Sent 3 emails non have had a reply. So I'm taking that I have just been totally ripped off...this company needs removing from the web. So needless to say..... obviously do not hand your money over to this scam.

21 October 2024
Unprompted review
Rated 1 out of 5 stars

NOT original fragrances! Scam!

These are NOT original fragrances as advertised! Very dishonest!
They're selling you dupes and clones. Some better than others, nut never the fragrance or feel of the originals. I compared the ones I purchased with the originals side by side

7 October 2024
Unprompted review
Rated 5 out of 5 stars

Genuine samples arrived quickly

Arrived very quickly. All bottles intact, functional and most importantly contain genuine, undiluted samples. I was initially apprehensive after reading some of the reviews on here and I emailed to cancel. This either wasn't received or was ignored. However I'm glad the cancellation wasn't processed as I'm really delighted with these perfumes. 2 free samples were bundled and they're also very nice.

Thanks guys

21 September 2024
Unprompted review
Rated 2 out of 5 stars

Defective tester bottles

The samples arrived quickly but all three tester bottles only worked for 2 sprays and then were defective.

The scents also didn't last very long so I am not sure if they were genuine samples.

14 September 2024
Unprompted review
Rated 1 out of 5 stars

Never received my sample

Never received my sample.
I bought it, it didn’t ship for over a week, when I emailed to ask when it would be shipped I received a cancellation email of the order which said it was cancelled upon my request which I hadn’t.
Yet to see any refund issued and I’ve now asked them twice about when the refund would be issued. Seeing other reviews, it looks to be mostly a scam website which either doesn’t send you your goods or when they do, they’re also samples of fake perfumes. Avoid.
I had to raise a dispute with my bank.

26 August 2024
Unprompted review

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