SC Furniture Ltd Reviews 

288
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company. People frequently highlight the fast delivery service, noting that items arrive promptly and the delivery teams are exceptionally helpful, polite, and communicative. Consumers are also extremely pleased with the high quality and comfort of the furniture, praising the knowledgeable staff for guiding them smoothly from start to finish. Reviewers often mention that buying online without seeing the items first felt risky, yet they were ultimately delighted by the final results. However, some customers also noted minor product issues, such as needing repairs or experiencing small component failures shortly after receiving their new items.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, noting that orders consistently arrive quickly and often... See more

Product

Reviewers highlight positive aspects of product quality, describing items as comfortable, well made, and... See more

Service

Customers had positive experiences with service, describing it as outstanding and first-class from start to... See more

Staff

Consumers find staff to be positive, professional, and consistently helpful throughout the purchasing... See more

Quality

Customers consistently note positive experiences with quality, praising the well-made and comfortable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

SC Furniture offered first class service. We purchased a grey leather sofa and chair through Amazon, which normally I would not purchase without seeing/checking in the flesh. SC Furniture informed us... See more

Company replied

Rated 5 out of 5 stars

Great communication by the salesman. Took my call, reassured me by taking measurements of the new corner sofa to ensure it would fit in my narrow door opening. Pleasant small company to work with an... See more

Company replied

Rated 5 out of 5 stars

I buy most items on line but never on an item such as a leather suite and chairs without checking comfort etc. I must admit i did check the online reviews from other customers which gave me the... See more

Company replied

Rated 5 out of 5 stars

Brilliant from ordering to delivery. Amazing quality and fabulous price! Can't rate this company enough. Had a leather sample first as was expecting thin leather..not at all, really great experience.... See more

Company replied


Company details

  1. #120 of 395 best companies in Home Furniture Shop
  2. #38 of 117 best companies in Bed shop
  3. #27 of 87 best companies in Bedding Shop
  4. #70 of 228 best companies in Bedroom furniture shop
  5. #13 of 32 best companies in Carpet Retail Shop
  6. #36 of 113 best companies in Living room shop

Written by the company

Welcome to the online shop for SC Furniture, offering quality home furniture online or at our store in Kidderminster, near Worcester. You are sure to buy with confidence, we pride ourselves on price and more importantly quality. Our policy of offering and excellent choice of home furniture, value for money and customer service has given us a great reputation for sales and efficiency. We are also retailers of all household bedding that have been retailing bed linen across the country for nearly 20 years, we have our own family run business in Kidderminster where all our bed linen is hand made to order. We specialise in made to measure orders for Caravans, Motor Homes, Boats, Camper Vans, Trucks and all home bedding. Over the years we have been trading, we have built up a fantastic reputation for very competitive prices, service and more importantly quality! Feedback from our online buyers as well as our local customers in Kidderminster show us we are a company to trust.


Contact info

4.8

Excellent

TrustScore 5 out of 5

288 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(288)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

One year seven months later AND STILL PERFECT!!

As you can see I left a great review way back in October 2023.
It is now one year seven months later so I am giving S C Furniture Ltd a up to date review on how my furniture has been
ITS STILL LIKE NEW!!
Both my settees have not faded at all,they are still in fabulous condition and still look brand new.
I am over the moon with S C Furniture Ltd, I have certainly got my moneys worth out of both settees and it's clear to see they are going to last me many years from now.
Many thanks indeed.!
Bernardine Sharp

19 May 2025
Unprompted review
SC Furniture Ltd logo

Reply from SC Furniture Ltd

It was a pleasure serving you! Thanks again for your trust and support — we’ll be here whenever you need us next.
We greatly appreciate your review. It motivates our team to keep delivering the best experience possible. Thanks for being a valued customer.

Rated 5 out of 5 stars

Very good quality furniture

My settees were out of stock when I ordered them but I decided to wait for the ones I wanted. My communication with SCFurniture was always very pleasant.
The delivery men were very pleasant and efficient and assembled the furniture very quickly.
I am very pleased with my new furniture and would recommend SC furniture to anyone.

13 May 2025
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Reply from SC Furniture Ltd

Thank you so much for your kind words, We're thrilled to hear that you had a great experience. We truly appreciate your support and look forward to serving you again soon.

Rated 5 out of 5 stars

Excellent

Excellent quality very pleased with purchase. Excellent service.

27 April 2025
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Reply from SC Furniture Ltd

We’re so happy you’re satisfied with your purchase! Thanks for choosing us, and we hope to see you again soon. Your feedback means the world to our team.

Rated 5 out of 5 stars

The company were very helpful and the…

The company were very helpful and the delivery of my sofas went without a hitch. Good service.

11 May 2025
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Reply from SC Furniture Ltd

It was a pleasure serving you! Thanks again for your trust and support — we’ll be here whenever you need us next.
We greatly appreciate your review. It motivates our team to keep delivering the best experience possible. Thanks for being a valued customer.

Rated 5 out of 5 stars

Helpful and polite

Helpful and polite, nothing too much trouble.

11 April 2025
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Reply from SC Furniture Ltd

We’re incredibly grateful for your feedback and your continued support. It’s customers like you that keep us going.
Thanks so much for the positive review! We love hearing when our customers are happy. Don’t hesitate to reach out if there’s anything we can help with.

Rated 5 out of 5 stars

Good initial contact with salesman who…

Good initial contact with salesman who was very helpful.

Delivered when promised and unwrapped and installed by 2 very nice helpful guys.

1 May 2025
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Reply from SC Furniture Ltd

Thank you so much for your kind words! We're thrilled to hear that you had a great experience. We truly appreciate your support and look forward to serving you again soon.

Rated 5 out of 5 stars

Top quality furniture at a reasonable…

Top quality furniture at a reasonable price. Very happy with the whole process....good communication throughout & the delivery guys were great too.

12 May 2025
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Reply from SC Furniture Ltd

We’re so happy you’re satisfied with your purchase! Thanks for choosing us, and we hope to see you again soon. Your feedback means the world to our team.

Rated 5 out of 5 stars

Very happy

We were nervous about buying a Boston leather suite online but, after phoning SC Furniture, we were reassured and are delighted with the sofa and chairs. Six months on and we're as happy as when it arrived. Delivery was excellent too.

17 November 2024
SC Furniture Ltd logo

Reply from SC Furniture Ltd

It was a pleasure serving you! Thanks again for your trust and support — we’ll be here whenever you need us next.
We greatly appreciate your review. It motivates our team to keep delivering the best experience possible. Thanks for being a valued customer.

Rated 5 out of 5 stars

Very helpful as we are in Scotland we…

Very helpful as we are in Scotland we have been sent shop pictures of the sofa, style and also the fabrics that we have since ordered.

3 May 2025
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Reply from SC Furniture Ltd

Thank you so much for your kind words! We're thrilled to hear that you had a great experience. We truly appreciate your support and look forward to serving you again soon.

Rated 5 out of 5 stars

easy to order

easy to order, delivered on time ,nice and comfy sofa set,[well worth paying a few pounds for the delivery men to put it were you want,]they were first class]

1 February 2025
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Reply from SC Furniture Ltd

We’re incredibly grateful for your feedback and your continued support. It’s customers like you that keep us going.
Thanks so much for the positive review! We love hearing when our customers are happy. Don’t hesitate to reach out if there’s anything we can help with.

Rated 5 out of 5 stars

Excellent service from start to finish…

Excellent service from start to finish with good website and easy ordering to good communication and delivery experience.
I paid the little extra for everything put together and well worth it. Very happy with quality of the settees. Also a good price.

12 May 2025
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Reply from SC Furniture Ltd

We’re so happy you’re satisfied with your purchase! Thanks for choosing us, and we hope to see you again soon. Your feedback means the world to our team.

Rated 4 out of 5 stars

Received 20 gliders but only 11 sticky pads??

Received 20 gliders to go on the feet of our recliners, but came with only 11 sticky pads??? Where are the other 9 sticky pads?...... Apart from that received gliders quickly, but a shame pads missing.

10 May 2025
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Reply from SC Furniture Ltd

Hi Marie
I'm so sorry we didn't put enough sticky pads in there for you, human error. But I will get some more posted out to you today.
Kind regards

Rated 5 out of 5 stars
SC Furniture Ltd logo

Reply from SC Furniture Ltd

It was a pleasure serving you! Thanks again for your trust and support — we’ll be here whenever you need us next.
We greatly appreciate your review. It motivates our team to keep delivering the best experience possible. Thanks for being a valued customer.

Rated 5 out of 5 stars

Perfect experience

Perfect experience. Really helpful team. There was an issue with my planned order being sold out so the staff were very quick to give me options, source a replacement and make sure itvwas delivered wiyhin the time scale i needed. Very happy.

31 March 2025
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Reply from SC Furniture Ltd

We’re incredibly grateful for your feedback and your continued support. It’s customers like you that keep us going.
Thanks so much for the positive review! We love hearing when our customers are happy. Don’t hesitate to reach out if there’s anything we can help with.

Rated 5 out of 5 stars

Great quality

Great quality, good instructions and great service.

9 May 2025
SC Furniture Ltd logo

Reply from SC Furniture Ltd

It was a pleasure serving you! Thanks again for your trust and support — we’ll be here whenever you need us next.
We greatly appreciate your review. It motivates our team to keep delivering the best experience possible. Thanks for being a valued customer.

Rated 5 out of 5 stars

I ordered my sofas on line and was…

I ordered my sofas on line and was surprised how easy it was,however there was a hic up with my order but this was sorted very quickly. my order was out for delivery within 2 weeks, which was amazing. The couriers delivered on time and made sure there as no damage, which was amazing there was not. WELL done SC Furniture a job well done and amazing my Sofas look great in my room

10 May 2025
SC Furniture Ltd logo

Reply from SC Furniture Ltd

It was a pleasure serving you! Thanks again for your trust and support — we’ll be here whenever you need us next.
We greatly appreciate your review. It motivates our team to keep delivering the best experience possible. Thanks for being a valued customer.

Rated 5 out of 5 stars

The three piece leather suite

The three piece leather suite, was exactly as described. The gentlemen who delivered it and put it together were very courteous and helpful. Top marks all around

8 February 2025
SC Furniture Ltd logo

Reply from SC Furniture Ltd

Thank you so much for your kind words! We're thrilled to hear that you had a great experience. We truly appreciate your support and look forward to serving you again soon.

Rated 5 out of 5 stars

Excellent quality sofas at a great…

Excellent quality sofas at a great price. Quick delivery. Delivery men went above an beyond to unpack, fix together and place sofas where required then tidied up all packaging. Highly recommended.

14 March 2025
SC Furniture Ltd logo

Reply from SC Furniture Ltd

We’re so happy you’re satisfied with your purchase! Thanks for choosing us, and we hope to see you again soon. Your feedback means the world to our team.

Rated 5 out of 5 stars

Very Good value for money

Very Good value for money, nice quality and very comfortable

21 April 2025
SC Furniture Ltd logo

Reply from SC Furniture Ltd

It was a pleasure serving you! Thanks again for your trust and support — we’ll be here whenever you need us next.
We greatly appreciate your review. It motivates our team to keep delivering the best experience possible. Thanks for being a valued customer.

Rated 5 out of 5 stars

Fast delivery very happy

Fast delivery very happy

28 February 2025
SC Furniture Ltd logo

Reply from SC Furniture Ltd

We’re incredibly grateful for your feedback and your continued support. It’s customers like you that keep us going.
Thanks so much for the positive review! We love hearing when our customers are happy. Don’t hesitate to reach out if there’s anything we can help with.

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