SC Furniture Ltd Reviews 

288
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company. People frequently highlight the fast delivery service, noting that items arrive promptly and the delivery teams are exceptionally helpful, polite, and communicative. Consumers are also extremely pleased with the high quality and comfort of the furniture, praising the knowledgeable staff for guiding them smoothly from start to finish. Reviewers often mention that buying online without seeing the items first felt risky, yet they were ultimately delighted by the final results. However, some customers also noted minor product issues, such as needing repairs or experiencing small component failures shortly after receiving their new items.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, noting that orders consistently arrive quickly and often... See more

Product

Reviewers highlight positive aspects of product quality, describing items as comfortable, well made, and... See more

Service

Customers had positive experiences with service, describing it as outstanding and first-class from start to... See more

Staff

Consumers find staff to be positive, professional, and consistently helpful throughout the purchasing... See more

Quality

Customers consistently note positive experiences with quality, praising the well-made and comfortable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

SC Furniture offered first class service. We purchased a grey leather sofa and chair through Amazon, which normally I would not purchase without seeing/checking in the flesh. SC Furniture informed us... See more

Company replied

Rated 5 out of 5 stars

Great communication by the salesman. Took my call, reassured me by taking measurements of the new corner sofa to ensure it would fit in my narrow door opening. Pleasant small company to work with an... See more

Company replied

Rated 5 out of 5 stars

I buy most items on line but never on an item such as a leather suite and chairs without checking comfort etc. I must admit i did check the online reviews from other customers which gave me the... See more

Company replied

Rated 5 out of 5 stars

Brilliant from ordering to delivery. Amazing quality and fabulous price! Can't rate this company enough. Had a leather sample first as was expecting thin leather..not at all, really great experience.... See more

Company replied


Company details

  1. #120 of 395 best companies in Home Furniture Shop
  2. #38 of 117 best companies in Bed shop
  3. #27 of 87 best companies in Bedding Shop
  4. #70 of 228 best companies in Bedroom furniture shop
  5. #13 of 32 best companies in Carpet Retail Shop
  6. #36 of 113 best companies in Living room shop

Written by the company

Welcome to the online shop for SC Furniture, offering quality home furniture online or at our store in Kidderminster, near Worcester. You are sure to buy with confidence, we pride ourselves on price and more importantly quality. Our policy of offering and excellent choice of home furniture, value for money and customer service has given us a great reputation for sales and efficiency. We are also retailers of all household bedding that have been retailing bed linen across the country for nearly 20 years, we have our own family run business in Kidderminster where all our bed linen is hand made to order. We specialise in made to measure orders for Caravans, Motor Homes, Boats, Camper Vans, Trucks and all home bedding. Over the years we have been trading, we have built up a fantastic reputation for very competitive prices, service and more importantly quality! Feedback from our online buyers as well as our local customers in Kidderminster show us we are a company to trust.


Contact info

4.8

Excellent

TrustScore 5 out of 5

288 reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(288)

59 reviews in the last 12 months

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Rated 5 out of 5 stars

Furniture is TOP quality

Furniture is TOP quality, at fabulous price.
Delivery driver and his companion were knowledgeable, polite and very helpful. Will definitely be buying from SC Furniture in future

1 February 2025
SC Furniture Ltd logo

Reply from SC Furniture Ltd

It was a pleasure serving you! Thanks again for your trust and support — we’ll be here whenever you need us next.
We greatly appreciate your review. It motivates our team to keep delivering the best experience possible. Thanks for being a valued customer.

Rated 5 out of 5 stars

The service

The service, the price and the quick turnaround of our order. We were kept fully informed about our order and delivery.
Well done!

23 April 2025
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Reply from SC Furniture Ltd

We’re so happy you’re satisfied with your purchase! Thanks for choosing us, and we hope to see you again soon. Your feedback means the world to our team.

Rated 5 out of 5 stars

Even though there was a bit of a…

Even though there was a bit of a misunderstanding regarding delivery. SC sorted it out perfectly. I ordered the leather recliner and I absolutely love it. The seat is comfortable and relatively soft as are the arm rests. I like, that when you have the foot rest up the back doesn't recline at the same time. My dog seems to enjoy it as well and her nails have not damaged the leather. Very very happy customer. I highly recommend SC Furniture.

1 December 2024
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Reply from SC Furniture Ltd

We’re incredibly grateful for your feedback and your continued support. It’s customers like you that keep us going.
Thanks so much for the positive review! We love hearing when our customers are happy. Don’t hesitate to reach out if there’s anything we can help with.

Rated 5 out of 5 stars

Lovely 3 piece suite very comfortable

Lovely 3 piece suite very comfortable, great bunch of lads which were helpful

8 February 2025
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Reply from SC Furniture Ltd

We’re incredibly grateful for your feedback and your continued support. It’s customers like you that keep us going.
Thanks so much for the positive review! We love hearing when our customers are happy. Don’t hesitate to reach out if there’s anything we can help with.

Rated 5 out of 5 stars

Very pleased

I had been looking for furniture for quite a while, and went with one of the national companies on interest free, the service was good, but the wait was a long time, and the goods were damaged when they arrived, so I sent it all back and decided to buy from sc furniture, we now have a comfy leather three piece suite, it took less than a week for delivery and that was with Easter holiday period included, I’m now looking for a dining table, will be checking sc range out! Great al round service, and decent prices.

17 April 2025
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Reply from SC Furniture Ltd

We’re incredibly grateful for your feedback and your continued support. It’s customers like you that keep us going.
Thanks so much for the positive review! We love hearing when our customers are happy. Don’t hesitate to reach out if there’s anything we can help with.

Rated 5 out of 5 stars

Nice people

Nice people. Good quality.

29 March 2025
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Reply from SC Furniture Ltd

We’re incredibly grateful for your feedback and your continued support. It’s customers like you that keep us going.
Thanks so much for the positive review! We love hearing when our customers are happy. Don’t hesitate to reach out if there’s anything we can help with.

Rated 5 out of 5 stars

Easy to order, very well priced and delivered swiftly.

I required a 3 seater leather recliner sofa. Was unsure about the colour and the quality of leather that was used. A phone call to SC and leather colour samples were in the post the same day. The sofa was ordered and delivered within a week. Excellent quality and comfort. Delivery men were friendly and efficient a £20.00 payment to them upon delivery, they assembled and put the sofa into position. Friendly & efficient company to deal with and well priced furnishings to boot. What's not to like?

4 April 2025
Unprompted review
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Reply from SC Furniture Ltd

Thank you so much for your kind words! We're thrilled to hear that you had a great experience. We truly appreciate your support and look forward to serving you again soon.

Rated 5 out of 5 stars

Excellent company

We made a massive mistake and ordered a suite off Cousins being told there was a 14 day cooling off period but then told it only applied to the finance part. Under the impression we would be able to cancel we decided to visit SC Furniture Kidderminster. John is a perfect gentleman and very helpful answering all our enquiries, no pushy salesmen here. We decided on ordering a very good quality Italian leather recliner suite. Delivery times were very good. Unfortunately for us we had to cancel it today due to Cousins not willing to cancel our order. I telephoned John and he immediately refunded our deposit. This is the company we will deal with in the future, no more big boys for us.

7 April 2025
Unprompted review
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Reply from SC Furniture Ltd

Thank you so much for your kind words! We're thrilled to hear you had a great experience with us.
All the team at SC Furniture.

Rated 5 out of 5 stars

Cannot fault the service

Cannot fault the service we received from this company. Really pleased with the sofa & chair we purchased. Excellent communication, reliable & friendly. Would highly recommend.

31 March 2025
Unprompted review
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Reply from SC Furniture Ltd

Thank you so much for taking the time to leave us feedback on your order, we hope to deal with you again,.
Thank you so much.
All the team at SC Furniture.

Rated 5 out of 5 stars

Great service from start to finish as…

Great service from start to finish as well as a great price, Kitty was so helpful and easy to deal with. Delivery was on time and the two men who delivered the suite were spot on nothing was a problem had the furniture assembled and in place within 20 minutes. Will definitely use SC again 😀😀😀

23 March 2025
Unprompted review
SC Furniture Ltd logo

Reply from SC Furniture Ltd

Thank you so much for your kind words! We're thrilled to hear you had a great experience with us.
All the team at SC Furniture.

Rated 5 out of 5 stars

Brilliant 3+2 leather sofas

Brilliant 3+2 leather sofas. We bought the Toledo sofas eight years ago. Both are great quality, were a fantastic price and are as good as new today, no signs of wear or sagging. Highly recommend.

16 February 2025
Unprompted review
SC Furniture Ltd logo

Reply from SC Furniture Ltd

Thank you so much for your kind review, it really is appreciated.
SC Furniture & The Team

Rated 3 out of 5 stars

What a saga

What a saga. Ordered a sofa and chairs told a day for order to arrive, got old one picked but to be told just after new date a week.. Then day come 2 lads very helpful and got everything to lounge and left.. We unboxed it everything going great then wife noticed a scuff on a chair we took pic sent it off sc furniture would not accept this saying drivers done this box in good condition. There will not do anything about it putting blame on delivery.. So not happy and would not buy again and told friends and family not to buy for this reason.....

25 January 2025
Unprompted review
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Reply from SC Furniture Ltd

so sorry you feel we had let you down, we do encourage all customers to check the items before the drivers leave, unfortunately this was notified to us quite a few hours after the driver had left and documents signed for as received in good condition.

Rated 5 out of 5 stars

My perfect sofas......

I would like to thank John and Matt for their assistance when I was looking to purchase a sofa. John was very prompt replying to my emails and I spoke to Matt who was very helpful. Having never visited the showroom as I'm based in Scotland, I took a leap of faith after liaising with Matt and John and purchased 2 x 2 seater leather recliners. I was not disappointed and take great pleasure telling everyone about my dealings with SC Furniture Ltd. Thank you!

26 August 2024
Unprompted review
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Reply from SC Furniture Ltd

Thank you so much for your kind words! We're thrilled to hear you had a great experience with us.
All the team at SC Furniture.

Rated 5 out of 5 stars

I ordered a chair on line

I ordered a chair on line, then I got a call from the company saying they no longer made that chair, but they did offer me an alternative and did everything they could to get what I Wanted. I would definitely buy from them again.

4 November 2024
Unprompted review
Rated 5 out of 5 stars

breath of fresh air

it's a breath of fresh air to deal with a company that picks up the phone
dealt with matt great service
delivered to manchester spot on time, great communication
unfortunately bought the boston leather corner sofa only had it a week & it's done my back in
the downside of buying online
mike

1 November 2024
Unprompted review
SC Furniture Ltd logo

Reply from SC Furniture Ltd

Thank you so much for taking the time to leave us feedback on your order, we hope to deal with you again,.
Thank you so much.
All the team at SC Furniture.

Rated 5 out of 5 stars

Fantastic service!

Just had a phone call (in response to a message I left only a couple of hours ago) from a lovely man named John who is sending me the part I need to repair my armchair. Fantastic customer services, a human being who is helpful and kind is such a rarity now. Thank you SC Furniture! x

17 September 2024
Unprompted review
SC Furniture Ltd logo

Reply from SC Furniture Ltd

Thank you so much for your kind words. I’m hopeful this will successfully resolve the issue with your recliner.

Rated 5 out of 5 stars

Fantastic Service,

Fantastic Service,
Had been in touch with company about 3 weeks as severly disabled so everything had to be planned. Matt did a fantastic job ,rang him Monday to sort delivery and Suites been delivered today Thursday. excellent delivery lads couldnt help enough . so a great big thank you never had such a fantastic service,

15 August 2024
Unprompted review
Rated 5 out of 5 stars

Ordered a 2 seater setter and 2 single…

Ordered a 2 seater setter and 2 single Newbury manual recliners. Excellent value for the money, excellent service through out including delivery.
Recommend this company.

10 August 2024
Unprompted review
SC Furniture Ltd logo

Reply from SC Furniture Ltd

Thank you so much for your kind words! We're thrilled to hear you had a great experience with us.
All the team at SC Furniture.

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