Scrap Car Network Reviews 

24,940
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 662 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency and ease of the entire process from start to finish. Many people appreciate the friendly, professional, and helpful staff who make interactions pleasant and ensure everything is handled smoothly. Reviewers often receive the highest quotes for their vehicles, and payments are typically processed quickly, often within hours of collection. The delivery service is also frequently commended for its promptness, with drivers calling ahead and arriving on time for hassle-free collection. However, some people were dissatisfied with collection issues, including drivers not showing up or being informed at the last minute that their vehicle type could not be collected. A few other people also felt that payment was delayed or that communication regarding collection times was poor.

What people talk about most

Service

Customers consistently note positive experiences with service, often praising its efficiency and ease. Many... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising their professionalism, friendliness, and... See more

Payment

Consumers find payment to be positive, with many reporting that the full amount quoted was in their bank... See more

Price

People report positive experiences with price, often finding the quotes to be competitive or higher than... See more

Delivery service

Clients share positive opinions on delivery service, with many praising the excellent communication from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Joe was brilliant. Sorting my Dads car out as he isn’t able to drive anymore. Was feeling worried about how difficult it might be. Joe was really reassuring and kept me well informed right through the... See more

Company replied

Rated 5 out of 5 stars

Gave me the highest quote arranged collection quickly and easy . Kept me informed of when time etc , driver called was so pleasant and helpful , when he came to collect was so respectful of drivers wh... See more

Company replied

Rated 5 out of 5 stars

Entered my details on website and got an immediate response.Quote was most satisfactory and date was booked for collection.Received call 30 minutes prior to pick up time so I could have everything re... See more

Company replied

Rated 5 out of 5 stars

Fantastic service. Found the website Friday booked my slot for Monday, had a confirmation email and text, a phone call on the day to say someone will be coming and then the driver called with estimate... See more

Company replied


Company details

  1. #2 of 10 best companies in Car Breaker

Written by the company

Scrap Car Network offers competitive prices for cars, vans, commercial vehicles and motorbikes, providing both one-off collections and long-term commercial contracts for householders and businesses throughout the UK. A local service, nationwide We source a local service for every customer. Our national network of partnerships with trusted, reputable businesses across the UK enables us to find a collection partner in your community, significantly reducing your carbon footprint. Through supporting local businesses, we provide employment in communities across the UK. Environmentally friendly Recycling Lives are expert recyclers, with years of experience in the industry and an ongoing commitment to diverting up to 100% of waste from landfill. All vehicles are processed in an ethical, environmentally responsible way at Approved Authorised Treatment Facilities (AATF) with full Environment Agency approval. Maximised recovery We recover as much value as possible from the vehicles we process. Where possible, we restore and resell working vehicles, or parts following careful dismantling. For scrap materials, our advanced processing systems and state of the art machinery maximise our returns from your old vehicle; as a result, we can offer you the best prices. Convenient collection We process all types of vehicle in any condition, whether they are end-of-life or in full working condition. Wherever you are in the UK, we will collect your vehicle for free at a time which suits you. Helping your community As well as providing local employment across the UK, Scrap Car Network helps to support the Recycling Lives charity, tackling homeless and unemployment. For businesses, working with us improves your corporate social responsibility due to our charitable and environmental motives.


Contact info

4.8

Excellent

TrustScore 5 out of 5

25k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(24,940)

629 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is my third car I’ve scrapped with…

This is my third car I’ve scrapped with them. Everytime has been straightforward, good communication- rang an hour before collection.They collect efficiently and takes about 10 mins. Paid within an hour (decent price). Will always use them

3 March 2026
Unprompted review
Scrap Car Network logo

Reply from Scrap Car Network

We thank you for your continued service with us. As always we do our upmost to ensure a smooth process and great service. :) Keep coming back for more!

Rated 5 out of 5 stars

Scrapping car

From getting an online quote, organising the collection and receiving payment I cannot fault this company. Their quote was competitive and booking collection online was effortless with lots of options to choose from. Payment was received within an hour with plenty of communication to keep me updated throughout. I cannot recommend this company high enough

2 March 2026
Unprompted review
Scrap Car Network logo

Reply from Scrap Car Network

Thank you for your review! As always we want things to be simple and smooth for our customers.

Rated 5 out of 5 stars

Very efficient.

Very easy to use, very efficient, gave an excellent price. Would definitely recommend.

20 February 2026
Scrap Car Network logo

Reply from Scrap Car Network

Thank you for your review! We are glad you have had such an experience! You know where we are :)

Rated 5 out of 5 stars

Efficient and helpful.

Efficient and helpful.
Good price for the vehicle.
Careful lick up with excellent Comms.

16 February 2026
Scrap Car Network logo

Reply from Scrap Car Network

Thank you for your review. We are pleased you have had a great experience!

Rated 5 out of 5 stars

First class service,👍

Easy to book..great communication..no stress and money arrived the very next day. Faultless 👍

27 February 2026
Scrap Car Network logo

Reply from Scrap Car Network

Thank you for your review. We are pleased you have had a great experience!

Rated 5 out of 5 stars

Good luck Man

Good luck Man

24 February 2026
Scrap Car Network logo

Reply from Scrap Car Network

Thank you for your review. We are pleased you have had a great experience!

Rated 5 out of 5 stars

Amazing friendly company.

I Spoke to Dan Pilkington on the Monday about our car on Whatsapp and he was great and really friendly made the sale so much quicker than I ever imagined and he arranged for George to come and collect the car on Wednesday Morning who was a nice guy and helpful, the money was in my account that evening. Amazing service and great guys! Thank you

23 February 2026
Unprompted review
Scrap Car Network logo

Reply from Scrap Car Network

Thank you for your review! We are pleased you had such an experience. You know where we are if you need us again :)

Rated 5 out of 5 stars

Was offed great money

Was offed great money, fast service and money was paid with in a couple of hours

23 February 2026
Scrap Car Network logo

Reply from Scrap Car Network

Thank you for your review! We are pleased you had such an experience. You know where we are if you need us again :)

Rated 1 out of 5 stars

We are not collecting vans

Sadly after booking the vehicle in,( as a van)
Confirming collection in an email (as a van)
I get a second call from the driver apologising as he had just been told, "we're not collecting vans"
Not a great service
Now comes my own call to the garage to apologise for the van still being there tomorrow

25 February 2026
Unprompted review
Scrap Car Network logo

Reply from Scrap Car Network

We are sorry that you had such an experience. I am afraid that we are no longer collecting MWB or LWB vans. Some do slip through the system but we are sorry that we did not catch you in time to inform you. You can always call our office to book vehicles in, and our staff would always to do their upmost to assist where possible going froward.

Rated 1 out of 5 stars

Offered one price and I explained that…

Offered one price and I explained that is missing in the car. When they collected and next day on the phone they said I didn't say that parts are missing and give £50. Just scammers never ever again.

24 February 2026
Unprompted review
Scrap Car Network logo

Reply from Scrap Car Network

We are sorry that you had such an experience. If you would like to email complaints@globalardour.co.uk then such a matter could be reviewed accordingly.

Rated 5 out of 5 stars

Great communication

Great communication
Accurate with time of collection
Polite and well mannered on collection

2 February 2026
Unprompted review
Scrap Car Network logo

Reply from Scrap Car Network

Thank you for your review! As always we do our upmost to ensure our customers are satisfied.

Rated 5 out of 5 stars

Don't hesitate to do business with this…

Don't hesitate to do business with this company, very convenient service provided. Offered the highest price & Paid within hours aswell.

Thanks guys

24 February 2026
Unprompted review
Scrap Car Network logo

Reply from Scrap Car Network

Thank you for your review! We are pleased you had such an experience. You know where we are if you need us again :)

Rated 5 out of 5 stars

Absolutely superb service driver was…

Absolutely superb service driver was brilliant very impressed thank you for everything

24 February 2026
Unprompted review
Scrap Car Network logo

Reply from Scrap Car Network

Thank you for your review! We are pleased that you had such an experience with us. Keep coming back, it will continue.

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Found the website Friday booked my slot for Monday, had a confirmation email and text, a phone call on the day to say someone will be coming and then the driver called with estimated arrival time loaded the car onto the truck, answered my questions and took relevant details and was gone. Money hit my account within 3 hours of pick up. Also gave the highest quote. Would definitely recommend and use again.

23 February 2026
Unprompted review
Scrap Car Network logo

Reply from Scrap Car Network

Thank you for your review! We value our customers and your time to provide us this review! You know where we are if you need us again!

Rated 1 out of 5 stars

Headline

Headline: Extremely patronising and rude service from Keith
I called today to enquire about scrapping my car and spoke with a man named Keith. I found him to be incredibly rude and patronising when I asked a simple question. It's a shame because I was looking to use this service, but I won’t be spoken to like that. Very unprofessional and has completely put me off using Scrap Car Network. The manger never resolved the matter she said she would speak to the Keith and never heard nothing back.

23 February 2026
Unprompted review
Scrap Car Network logo

Reply from Scrap Car Network

Thank you for your review. I believe my manager had spoken with you regarding this matter and had resolved this issue. We hope that you choose to use us again in the future.

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