Scrivens Opticians & Hearing Care Reviews 

Staff were absolutely excellent.
Friendly, helpful, professional, attentive & knowledgeable .
Had both hearing & sight test & coulnt have asked for any better service.

Outstanding service as usual. I’m particularly impressed with the first class professionalism and dedication, as demonstrated by the optometrist Mr Andrew MacDonald.

Louise in the Halesowen branch was lovely. Super helpful and remained patient while I looked at every frame. Would recommend to friends

Staff were absolutely excellent. Very attentive and informative. Would definitely recommend. Best opticians I’ve used.

My Daughter had an appointment at the Fishponds Branch on 27th May. Firstly I received no reminder call of the appointment which I was advised I would. I tried to call the branch to confirm the appointment but there was no answer.
My Daughter was not given a copy of her prescription and there was very minor interaction.
Aidan on the other hand was absolutely amazing as always.

I had a hearing appointment at scrivens at hamstead branch with the audiologist Mohammed Abdali and he was very patient and informative about my hearing test. It was my first time having one and I felt very comfortable with him and I got an instant report with clear information about my test. I would recommend coming here for hearing tests.

I always enjoy my visits to the Penistone branch. Impressive service. Friendly, knowledgeable and efficient staff.

I’ve been visiting the Broadstone branch for eye tests and new glasses for a few years. Always very professional friendly service! Even tho I am a very fussy customer they always make sure my prescription and glasses frames are just as I need. They can’t keep all frames in stock but were happy to order in my requests. The girls on the shop floor are always very welcoming - thank you all! I’ll be back soon :)

Lovely and friendly staff helped me pick out frames 💗

Wonderful staff, so very helpful. My mum is 92 and they treated her with great respect and understanding. The glasses and frames are excellent quality and help her life life to the full.

Staff at Scrivens in Broadstone are always friendly and welcoming. Eye tests are easily arranged, thorough and professional. There is a wide range of glasses to choose from and staff are both helpful and patient while choosing. Fitting and aftercare are exemplary.

Excellent professional service with very knowledgeable and helpful friendly staff. It's always a pleasurable experience.

Absolutely brilliant service for all of the 10 yrs we have been with Scrivens Willenhall .
For ears and eyes !
Always a friendly greeting for us and our little dog .
And we always make to take them a box of chocky bix at Christmas.
Top marks ! 🙂

Helpful staff & all questions answered. Received my glasses very quickly & very pleased with them. Thank you

Ultimately the friendly staff made the whole experience from first visit to the last fitting. They were professional and answered any questions no matter how insignificant they seemed to be, made us welcome and comfortable .

Friendly, efficient and speedy with the specs

I had my eyes test/contact lense check.
I was greeted straight away by Gina.
Friendly and informative, didn’t wait any time at all and picked a new set of frames before my test.
Jas the optician was fantastic, also really informative and explained everything.

Scrivens the best.
From entering the store to leaving was excellent.
Karen, Leslie and Natalie are a credit to themselves and Scrivens.
All explained the process clearly, thectestvwas the most indepth I've had.
I highly recommend Scrivens.

Great service and lovely people, would recommend