The store is really nice - it smells great and the layout is really inviting. All the staff inside are really helpful and friendly without being pushy or applying pressure to make a sale - theyre... See more
Location
Switch locationUnit 2, Kingstown Retail Park, CA3 0JR Carlisle, GB
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See what reviewers are saying
Great show room with lovely smell and excellent service from Charlee Liked the style of letting you browse before they approached Very helpful though would have liked to take fabric sample home t... See more
Very happy with the service we received today from Graeme . Such an easy and pleasant shopping experience . No pushy sales approach like other retailers. Genuinely helpful and straightforward purchase... See more
The store assistant lily made the experience of buying a new sofa after having ours more than 20 years so easy. Her knowledge and listening skills were amazing meaning we purchased the right furnitur... See more
Company details
- #259 of 398 best companies in Home Furniture Shop
About poltronesofà - Carlisle
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
Unit 2, Kingstown Retail Park, CA3 0JR, Carlisle, United Kingdom
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We had a lovely sales man Jordan (i…
We had a lovely sales man Jordan (i think ) he was very professional came to see us explained things then left us alone . Didn't pester us . Service was brilliant I will recommend to anyone . Also the bathroom facilities where immaculate . Well done to all
Very friendly staff
Very friendly, helpful staff. Steven was a great help. Wonderful selection of quality sofas with huge range of fabrics and colours.
So pleased we went in
Went in with quite specific size requirements, including the need for a speedy delivery. Steven was great and sourced all sorts of information and ideas to try and meet our brief. In less than an hour we had purchased a sofa at such a great price and it was delivered within 2 hours; incredible. Such a great sales team. Thoroughly recommend.
Great advice and customer care at the…
Great advice and customer care at the shop. Jordan was so helpful. Great experience.
Sales staff were attentive,polite and…
Sales staff were attentive,polite and efficient, thankyou
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. Cheerful and pleasant with no hard sell. Excellent selection available.
Visited the Carlisle store
Visited the Carlisle store. Steven introduced himself as we entered and explained the store a little and then left us to it. On noticing our interest in one of the sofas he came back over and showed us how it work (adjustable back rest) encouraged us to get comfy. He never pressured us at all just gave us all the information we needed. We left to look elsewhere but returned a few hours later. Steven recognised us straight away and looked after us for the rest of our visit we ordered a couch and footstool. Fantastic service, not pushy but you get all the information you need with a little bit of humour thrown in from everybody. Xx
Professional friendly staff at the…
Professional friendly staff at the Carlisle store, the staff are not overpowering to get you to buy . We did buy two sofas and Steven was brilliant, lots of patience and very helpful . Looking forward to delivery .
First class
The guys delivering were careful but quick with their delivery and quite amusing too.
The gent in store was fantastic too. We were not rushed and it was a pleasant buying experience.
First class all round.
Ordered two settees from SCS
Ordered two settees from SCS, delivery arranged for Saturday, i received a phone call on Friday evening with an approximate time for delivery Saturday morning i received a email with a delivery time and tracking capability.
Jake and Craig arrived in good time and were very professional and helpful and friendly in all they did, I would highly recommend this company.
Excellent service
Plenty of notice given prior to delivery via email and messages. Delivery driver/s called day before and on morning of delivery giving a time. Delivered on time and assembled within 30 minutes. 2 lovely guys, extremely pleasant. Really pleased with purchase. Excellent service from start to finish
I had a very pleasant and a relaxing…
I had a very pleasant and a relaxing experience browsing the ScS showroom, I was met and welcomed into the store by Kaylee, she asked me what I was interested in and immediately gave me directions within the store where I may find what I needed. I like to browse on my own and it wasn’t long before I found what I was looking for. Steven took care of the sale and has the same interest in helping the costumer. I picked the furniture up myself and with no fuss I was on my way. I found the staff efficient, friendly and knowledgeable and very much a team. A1+.
I’ll definitely shop there again.
Designer recliner
Great communication from the delivery team. They were smart , polite and assembled the furniture .
Our sofa was delivered in great…
Our sofa was delivered in great conditions. Scott and Paul have done a great job, very carefully assembled the sofa and exactly where we want it. Thank you very much for all your time and effort. Would definitely recommend.
Great experiance buying our new sofa…
Great experiance buying our new sofa thanks to the help and service from Steven..
Amazing
We were seen by Jordan and are very happy with our experience. He introduced himself and left us to it until we had chosen one. He was really lovely and talked us through everything, very polite and friendly. Totally recommend all the staff were so lovely and easily approachable. Lovely sofa selection as well!
Great experience, thank you Vikki
We visited the Carlisle store at the weekend, from the moment we stepped into the store Vikki greeted us with a warm friendly welcome, when searching for our ideal sofa she was extremely helpful with options and advice. It was very much appreciated as this was our first time buying a sofa. Vikki made our experience stress free and enjoyable, she is a credit to the company.
Excellent store
Excellent store, lots to choose from. Kayley went above and beyond for us, all staff were so lovely and thanked us for our order. Definitely worth a look if your looking for a sofa.
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