poltronesofà - Grimsby Reviews 

1,733
TrustScore 4.5 out of 5

4.7

Units E & F Alexandra Retail Park, Corporation Road, DN31 1SG Grimsby, Lincolnshire,, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The whole experience was really fantastic. Everything was as I was told it would be from finding my suite to ordering and delivering. The guys that delivered where great and installed my gorgeous ne... See more

Rated 5 out of 5 stars

Paul the salesman at the Grimsby branch was very helpful and explained all the different options within your products when buying our bed sofa

Rated 2 out of 5 stars

the guys who installed the sofa were excellent but they installed three of the legs black ( we ordered ash ) the rest are ash. now this sofa is in the centre of an open plan room so it looks awful an... See more

Company replied

Rated 5 out of 5 stars

Great experience in the Grimsby store found just what we wanted price was great love the idea that they will send someone out to give your new sofa an mot after two years what a great idea fills m... See more


Company details

  1. #256 of 396 best companies in Home Furniture Shop

About poltronesofà - Grimsby

Written by the company

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Written by the company


Contact info

  • Units E & F Alexandra Retail Park, Corporation Road, DN31 1SG, Grimsby, Lincolnshire,, United Kingdom

  • 01472 243030

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.7

All reviews

(1,733)

17,122 reviews in the last 12 months

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Rated 5 out of 5 stars

Smart shop, good products, friendly staff.

Well laid out showroom with some beautiful furniture. Staff member was friendly without being pushy, very helpful and appeared when we needed him! We bought a reclining armchair at a decent price (reduced!) and are awaiting delivery.

20 April 2026
Rated 1 out of 5 stars

Italian range sofa squeeks and creeks…

Italian range sofa squeeks and creeks when sitting on it or moving slightly. Seat cusion is squashed down and hardly padded any more
They sent a repair company out they use which basically said its normal for it to do that (SCS are paying the invoice obviously)
Have said theres nothing else they can do

17 April 2026
Unprompted review
poltronesofà - Grimsby logo

Reply from poltronesofà - Grimsby

Ciao Chris,

I hope you are well and thank you for your review.

I am sorry to read about the concerns that you have with your furniture and can understand that this may be disappointing for you, especially if the outcome is not what you may have hoped for.

As your order details are not included I am unable to view the history or advise further on how the outcome was reached. If a technician has attended and determined that no manufacturing faults are present then we would stand by that report.

If you do have any further questions or concerns then please contact our aftercare team on 0191 7313300.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Rated 5 out of 5 stars

Grimsby store

We visited the Grimsby store and the staff were very friendly and helpful right from us entering the store. The sales assistant introduced himself and told us a little about the company. He wasn’t pushy and told us to browse the store and he wasn’t there if we needed any assistance. He was very knowledgeable and made our experience a very pleasurable one resulting in us buying a new sofa.

20 April 2026
Rated 5 out of 5 stars

Came in couple of week ago once decided…

Came in couple of week ago once decided on my birthday i would treat myself to a new sofa wasn’t too sure what we wanted didn’t really know what we was looking for all me and my wife knew was that we needed a new one once we stepped in we was welcomed by a lovely guy (Martin) friendly positive manor and seeing how we didn’t have a clue where to start he was extremely helpful and patient took us around basically the entire store talking about all the different types of sofa material ect ect until we finally found one that both fell in love with, was extremely patient with us as we had our toddler with us at the time who kept running around and being curious about everything true asset to the team our sofa arrived this morning and couldn’t be more happier with it and such a positive experience we was both dressing to begin with

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Martin at the Grimsby store was…

Martin at the Grimsby store was absolutely brilliant today! Helped us find our perfect sofa for our first house! Gave us so many helpful tips and advice but also didn’t feel pressured to buy anything. With it being our first time buying a sofa he explained everything so clearly and made sure he answered all of our questions. He was genuinely a really kind and very professional guy. My 3 year old also approves after he was charging around the store he got so comfy he fell asleep on one of the sofas! Martin is overall a great credit to the company!

14 March 2026
Unprompted review
Rated 5 out of 5 stars

New Sofa 😬

Just been to the Grimsby SCS and purchased our new sofa! Martin who served us was a god send, informing us of all options available, was such great customer service and I will definitely recommend to friends and family!

28 February 2026
Unprompted review
Rated 5 out of 5 stars

I went with my friends to help them…

I went with my friends to help them look at sofas and Sam was the one helping them. He was very friendly and so lovely. He had extensive knowledge on all sofas me and my friends asked about and he made us feel really comfortable. I’m currently trying to convince my partner to buy a sofa from scs now, there’s a massive range of sofas suited to everyone! Would recommend to friends and family :)

26 February 2026
Unprompted review
Rated 5 out of 5 stars

SAM IS THE BEST

We had the pleasure of having Sam talk us through options and had very extensive knowledge of the sofas, we planned to look around but ended up buying one which worked amazing with our budget and timeline, took the time to get to know us and had a good laugh, he needs a raise, his own private jet and to be the CEO of the company immediately😂 thank you!!!

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

The delivery team were excellent. They texted the time frame and nearer the time they rang with up to date time. They were polite, quick and efficient.

14 February 2026
Unprompted review
Rated 5 out of 5 stars

So pleased we went to SCS

Went into store this lunch time to look at Sofas… Had a good look round without being followed by staff ( as you normally do) a Very pleasant experience … When we found a settee Wayne was most helpful and explained everything thoroughly… Very pleased with our purchase… hopefully delivery will go without any problems…

15 February 2026
Unprompted review
Rated 5 out of 5 stars

Great service

From ordering in store to it been delivered we were treated politely and professionally by everyone who helped with our purchase

14 February 2026
Unprompted review
Rated 5 out of 5 stars

Martin gets 5 stars!

Martin helped us to find our furniture, he was helpful, knowledgeable and most importantly very patient!! Can't wait for our furniture to arrive.

8 February 2026
Unprompted review

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