The tracking was accurate.
Delivery staff were polite and very good at assembling sofas.

On time and very helpful in getting the sofa bed in through a narrow entrance. Polite and cheerful.

We visited the Wednesbury store last Saturday (24th July) and received brilliant support and service from a lovely member of staff named Julie. She helped measure up a variety of sofas as we considered options, answered questions on fabrics and features for different models and was super smiley and friendly throughout.
Brilliant service from friends and patient staff that allowed us plenty of space and time to make the right purchases. Looking forward to our sofas arriving.

The staff were helpful and did not rush us into making a purchase. Bal. Was our contact in store and helped us make up our minds. We were happy with the service we recieved in store.

Brenda the sales guy was really helpful gave us different options and was not pushy. The delivery guys were also great polite quick and informative could not fault any staff we had contact with

Very pleased with the welcome we received, staff not pushy. Julie was great so helpful as if we had known her years. This is the second time we have used this branch of SCS and would not hesitate to recommend this store to anyone.

Kept me upto date on delivery date and also time of delivery was perfect.
Drivers were also very polite and efficient.

Staff. We’re excellent knowledgeable, friendly and professional. Very impressed.

No pressure from the salesman they were helpful and pleasant and we got what we wanted

Excellent service from start to delivery. The customer assistant was lovely I think her name was Julie very friendly and helpful and the delivery guys were great too very highly recommended 5*

I found that the gentleman who dealt with my order was very friendly and helpful and i felt very comfortable ty

Accommodating but only after I refused to make a second phone call. Delivery drivers were an excellent team.

I was sent an e mail the previous evening to say delivery would be next day . Was promised a text before 7am to confirm more accurate time . Didn't receive text but e mail sent to say delivery would be between 0745 and 0800 . Delivery came at 0720 . Crew were very quick to install sofa and were finished by 0745 . Glad they came early in the morning

The two young men that delivered our furniture where very efficient and put my furniture where I wanted it the delivery was on time and the young men were very polite and professional

Prompt delivery within time frame, professional, polite, two absolutely lovely gentlemen, couldn't do enough, highly recommend

I was contacted well in advance of the delivery informing me how far they where away and the estimated eta, on arriving at my destination i was greeted by the driver and his mate, who where very polite, they proceeded to remove the packaging and bring in my delivery, they took care in unwrapping the items and also bringing it in my property, they positioned exactly where I wanted, a fantastic crew which made the experience a pleasure

The staff at the shop were very helpful the men who delivered the suite were very good
The issue l had was the communication from the company
Having received a text on 15th July to inform me that the company would texted me the night before the 17thJuly to comfirm if am or pm delivery slot then an hour before the actual delivery would text me when an hour away
None of this happened but fortunately we were in when they arrived

Delivery men very polite and helpful no complaints

My sofas delivered on 14 July when they assembled it v found out all the 3 sofas had fault on arm rest they were uneven very disappointed I have reported to their office they will sort it out