Pleasent expreince from purchasing to delivery. Sales people were infomative and easy to deal with, answered all queries. Delivery team were caring and efficient. Only downside is they do not offer r... See more
Location
Switch location2 Gallagher Retail Park, Axletree Way, WS10 9QY Wednesbury, Staffordshire,, GB
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See what reviewers are saying
Sofas arrived on the date provided but delivery time kept changing on the day, so ended up staying in all day as they arrived at 6.30 pm instead of the 3pm quoted at first, the delivery men were lovel... See more
Company replied
I didn't like that i was not told about the insurance and follow up health check was charged for (£350) which is a large amount of money by anybodies standards. As it happens i would not have purcha... See more
Company replied
We visited the Wednesbury store last Saturday (24th July) and received brilliant support and service from a lovely member of staff named Julie. She helped measure up a variety of sofas as we consider... See more
Company details
- #259 of 400 best companies in Home Furniture Shop
About poltronesofà - Junction 9
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
2 Gallagher Retail Park, Axletree Way, WS10 9QY, Wednesbury, Staffordshire,, United Kingdom
- 0121 506 1760
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Looked around no one bothered you asked…
Looked around no one bothered you asked for advice and the sales person was very helpful
May use AI-assist with repliesRead more
Our experience
Very welcoming without being pushy , informative , Bal dealt with our order , nice man . Thankyou now awaiting our furniture , will look forward to giving a 5 star when it arrives .

Reply from poltronesofà - Junction 9
Very helpful and welcoming.asking what…
Very helpful and welcoming.asking what sort after and best for wot want for living room. Staff was very polite and very helpful aswell
Very friendly & knowledgeable staff
Very friendly & knowledgeable staff. Helped us with the right choice of furniture
Excellent service
Excellent communication prior to delivery. Furniture was delivered on time and seamlessly. Staff were extremely friendly and efficient. Sofa and chair is beautiful. Would 100% recommend.
Lee was excellent and vey helpful
Lee was excellent and vey helpful. Excellent service all round
A1 service.
A lovely, polite man served me. I didn't feel pressured into buying, he was very professional.
Fab experience
Brendan was a pleasure to deal with not pushy at all and explained everything thoroughly!He is a Credit to SCS!
Arrived at given time
Arrived at given time, didn’t take long to put it all together, pleasant and efficient
Not Dissapointed
We waited for our new suite and was not disappointed when recieved.
So far loving the experience especially with the electric recliner design fitted.
Thanks SCS - Poltronesofa.
It was great
It was great, the staff were brilliant, I just hope I get what I asked for. 😀
Excellent customer service by Julie
Excellent customer service by Julie. Attentive, knowledgeable and extremely helpful.
Furniture ordered, great value, just what we wanted, can’t wait for delivery.
I have never left a review anywhere…
I have never left a review anywhere before. Even if I had bad service but this company made me leave a review.they delivered damaged sofas on 5 occasions,scratched leather ,ripped ,scuffed ,misaligned sofas, numerous other issues ,the first delivery men damaged my decorated walls ,mud on carpets ,were rude ,bad service and mainly because the deliveries are carried out at speed ,no care taken, consecutively, lied to us were very rude to us hours on the phone waiting for someone to answer, no one calling you back ,trying to always arrange repairs to a new sofa is a big NO for me waiting 3months at a time for replacements ,PLEASE DO NOT make the same mistakes we made ,have since bought from a family owned business and very happy,we will never forget how awful our ordeal was ,please think carefully as this company are dreadful,if I could have given 0 star rating I would have

Reply from poltronesofà - Junction 9
Raj was very good very pleased
Raj was very good very pleased
Best service ever
Very good employees efficient and…
Very good employees efficient and polite delivered at the time they said
Excellent service and quality furniture…
Excellent service and quality furniture at a reasonable price. Found just what we wanted with the help of Julie. She was very kind and extremely helpful.
Jazz was amazing and recommended a sofa…
Jazz was amazing and recommended a sofa which suited our requirements. She had expert knowledge of the product and guided us through fabrics and colours. Thank you Jazz!
The staff were most helpful and…
The staff were most helpful and knowledgeable and the store layout is simple, tidy and very clean. Lee helped us with sizes, styles, fabrics, delivery and protection insurance which led us to choose Poltronesofa as our preferred furniture store. We will certainly visit again for future projects.
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