Took 3 months to be delivered, when it arrived its the wrong colour. It may be the same colour as the invoice says but its not the colour I ordered in store. The sales person has made a mistake. On ho... See more
Location
Switch locationUnit L Junction 27 Retail Park, Holden Ing Way, WF17 9AD Leeds, Yorkshire,, GB
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See what reviewers are saying
Our first visit to several furniture outlets resulted in a successful purchase from Poltronesofa We found exactly what we wanted at a price within our budget with the help of a friendly sales person... See more
Very great customer service from entering the store all the way through to the end of purchase. Every detail explained of the delivery process . Very nice staff & very helpful with no pressure interac... See more
Helpful staff in store, kept well informed about the delivery. Thought I needed to remove the glass in the lounge window to get the sofa in but the amazing delivery guy sorted it which saved me money.... See more
Company details
- #257 of 395 best companies in Home Furniture Shop
About poltronesofà - Leeds
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
Unit L Junction 27 Retail Park, Holden Ing Way, WF17 9AD, Leeds, Yorkshire,, United Kingdom
- 0191 731 3300
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The lads who delivered the sofas were…
The lads who delivered the sofas were great and very polite
No issues at all
The store was lovely
The store was lovely, it had the most beautiful smell which I commented on. The leather chair we ordered is very stylish. we went to the Store just outside Leeds and had the expertise of Callum. We were treated so well and considering we only spent £1000 and probably not the biggest sale that day we were very impressed with the kind service we received.
The sales person was very helpful
The sales person was very helpful , polite and found just what we were looking for.
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Reply from poltronesofà - Leeds
Absolutely great communication from…
Absolutely great communication from Liam & kelton two fantastic people _ absolutely friendly people will definitely recommend them
Nice people working at Leeds branch…
Nice people working at Leeds branch specifically the sales person Mohammed. Still not got my sofas yet. So this review is for my purchase experience
The young sales guy was very attentive…
The young sales guy was very attentive and the purchase was efficient. However the delivery process was difficult and they forgot to deliver the power lead for the recliner!
From the minute we walked through the…
From the minute we walked through the door we were taken care of.
We eventually found our dream sofa and placed an order with you. We are now very excited and waiting patiently for our settee to arrive, which we have been told it should be with us by July.
Wonderful store with a variety of…
Wonderful store with a variety of standard to high end sofa's. The showroom smelt exquisite I could have stopped all day. Excellent customer service from the store assistant and manager how could we not walk away without purchasing what we came for.
So far brilliant service waiting on the delivery service next Saturday but they have also been great communicating a delivery date.
Friendly staff and I was well informed…
Friendly staff and I was well informed by the gentleman who served me
Well what can I say 100% excellent…
Well what can I say 100% excellent customer service, we were served by Syed at Birstall store
Syed was very polite, professional and knowledgeable he made us a coffee and explained everything
I wish we had this service every where we go
Thank you Syed you are a credit to your store and can’t wait for our sofas to arrive
Good customer service friendly staff…
Good customer service friendly staff always willing to help and advice
On our first visit we found the staff…
On our first visit we found the staff to be friendly and very helpful.
We purchased a sofa bed, the staff demonstrated this in some detail and were knowledgable.
The sales person was very helpful
The sales person was very helpful, knowledgeable and supportive, not pushy but very pleasant. Gave us time to think and consider and was attentive to our needs.
A very pleasant experience …
A very friendly welcome to the store at junction 27 by Syed. He was very knowledgeable and really helpful. He brought me and my daughter a drink and made us feel at home. He wasn’t pushy and left us to have a good look around. I can’t praise him enough.
I travelled in Paltan Sofa and also…
I travelled in Paltan Sofa and also selected a sofa. Everyone was very nice, especially Saeed Bhai who helped me to choose the sofa. Please, I would be more benefited if you could deliver my sofa as soon as possible.
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