My service from start to finish was impeccable from the time to browse with no hovering from staff but when asked very helpfull and knowledgeable. I took three visits to decide in the end.when I had b... See more
Location
Switch location10 Portland Retail Park, Lord Street, NG18 1HA Mansfield, Nottinghamshire,, GB
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See what reviewers are saying
the salesperson was very helpful and knowledgeable the sofa and chair that I needed had to be a certain size for the space I had he spent a long time showing me what would fit.He was very pleasant a c... See more
From sales to delivery and set up a truely first rate service. Great communication throughout and regular updates on delivery day. Good slot for delivery so didn’t have to stay in all day waiting. Del... See more
Walked in, invited to sit on a sofa and it was perfect for us. Lovely helpful lady suggested that we try others but advised that no other had all the same features so decision made. Shown multiple dif... See more
Company details
- #247 of 393 best companies in Home Furniture Shop
About Poltronesofa - Mansfield
Written by the company
Poltronesofa
Visit PoltronesofaPoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
It’s so easy to order; we have 100 stores nationwide, find your local store at www.scs.co.uk/stores. Alternatively, you can order any sofa range online at www.scs.co.uk or call our online sales team direct on 0800 7310048, who can help you choose the perfect sofa.
Written by the company
Contact info
10 Portland Retail Park, Lord Street, NG18 1HA, Mansfield, Nottinghamshire,, United Kingdom
- 01623 683280
4.8
Excellent
2k reviews
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My service from start to finish was…
My service from start to finish was impeccable from the time to browse with no hovering from staff but when asked very helpfull and knowledgeable. I took three visits to decide in the end.when I had been given my delivery day I couldn't wait,just before I was ill so had to postpone delivery again no problem a week later I have my beautiful sofas and thanks to Chris and Terry on delivery day they came nice and early before the intense heat of the day started.....both being very polite patient and helpful with a hot and heavy day ahead of them. I would recommend Poltronesofa to my friends family and anyone looking to purchase a sofa thank you again Mrs Shaw
28 June 2026
Polite chatty and great staff (Kelly)
Polite chatty and great staff (Kelly)
Nothing too much trouble
Great experience
Thank you
28 June 2026
I was so looking forward my sofa…
I was so looking forward my sofa arriving and i was thrilled with it. The men that delivered were great, they were friendly and placed it exactly where I wanted it .Thankyou
23 June 2026
The place to go
the salesperson was very helpful and knowledgeable the sofa and chair that I needed had to be a certain size for the space I had he spent a long time showing me what would fit.He was very pleasant a credit to the company.I chose SCS as I had bought from there before.the layout of the store is impressive
26 June 2026
The guys were total professionals
The guys were total professionals, all stages of the dealings were 100%. Highly recommended.
23 June 2026
Friendly assistants clean tidy store…
Friendly assistants clean tidy store and the store smelled amazing with the air freshner
23 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Sofa is lovely delivery drivers put all…
Sofa is lovely delivery drivers put all the legs on wrong
19 June 2026
Reply from Poltronesofa - Mansfield
Ciao Hayley,
I hope you are well and thank you for taking the time to leave us your review.
I am sorry to see that your furniture was not assemble correctly by the crew and the feet have been fitted wrong.
If you require any help with having this corrected then please complete our online contact form found on the link below and our aftercare team can get back to you regarding the next steps.
https://enquiries.scs.co.uk/
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
The store was beautifully laid out
The store was beautifully laid out, and we was made welcomed as soon as we walked in. There was a wide range of sofas and chairs .The young man Conlan who assisted us was very knowledgable and explained everything clearly and concisely. He was happy to answer any questions that we had. 5 star service
16 June 2026
Unprompted review
The store was very welcoming and the…
The store was very welcoming and the person i spoke to was friendly and knowledgeable. I enjoyed the experience and hope that the furniture i chose serves me well!
16 June 2026
Reply from Poltronesofa - Mansfield
Ciao Janet,
I hope you are well and thank you for your review.
We’re pleased to hear you had a positive experience with us on your recent visit to store.
If there’s anything we could have done differently to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team
delivery of furniture
both guys were very polite and professional and rang to confirm the time of delivery as they said would happen.
13 June 2026
Very welcoming and friendly people we…
Very welcoming and friendly people we felt at ease the moment we entered the showroom.
13 June 2026
Very helpful professional service we…
Very helpful professional service we received from Amy nothing was too much trouble she went the extra mile to ensure we was happy in the sofa and colour would definitely recommend a visit to the Mansfield branch
11 June 2026
Pleasant & helpful staff
Pleasant & helpful staff. A good range of furniture with the ability to have it in different fabrics and sizes etc.
9 June 2026
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