The sales assistant at Mansfield site was absolutely brilliant. We walked in only to browse, Kelly, I think her name was asked if we were ok and if we needed anything, said no problem we're only b... See more
Location
Switch location10 Portland Retail Park, Lord Street, NG18 1HA Mansfield, Nottinghamshire,, GB
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See what reviewers are saying
Fantastic service from start to finish. The sales team were so patient, extremely knowledgeable and a lovely relaxed process. The delivery guys were amazing, the sofa is fabulous, and arrived early... See more
Welcoming on arrival. I new instantly which sofa and chair (chair not on display) I wished to purchase as it was displayed just in front of the showroom entrance. Chris talked us through the process... See more
Lost a star due to how long its taken to be delivered, the price of the delivery too. Lovely sofa hope it lasts the test of time, the delivery lads were good, took them no time to put together (I wasn... See more
Company replied
Company details
- #257 of 394 best companies in Home Furniture Shop
About poltronesofà - Mansfield
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
10 Portland Retail Park, Lord Street, NG18 1HA, Mansfield, Nottinghamshire,, United Kingdom
- 01623 683280
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Very friendly service throughout
Very friendly service throughout; even though I am Polish, I had no trouble communicating with the store employee.
Spot on in the shop and delivery was…
Spot on in the shop and delivery was very prompt and both men were very polite and helpful
Well The Crew That Fetched Our Sofa bed…
Well The Crew That Fetched Our Sofa bed Was Surprised because we have wide doors it wasnt the colour i was expecting i thought we had ordered a Blue sofa bed but i just told the crew to leave it i LOVE my sofa bed its the 1st decent nights sleep i have had in along time we have had to put a blanket down the side of the bed because of the metal that is on the side of the bed but its not a problem I just cant afford to catch my legs as im on Blood Thinners But Im so HAPPY That we saved up the money to get this Sofa bed your crews were brilliant taking good care of everything that they brought in showed us to to put the bed out and then put it away the last settee that we had was DFS and it wasnt as comfy as yours you can tell its made with Love So THANK YOU so Much For My Amazing Sofa bed My Husband is now waiting on his chair to come and that will be us sorted for a lifetime The Crew Left us with a box for Emergency cleaning of our sofa THANK YOU Once Again For Our Beautiful Sofa
We had a very nice young salesman name…
We had a very nice young salesman name of Conlan,at Mansfield Retail Park.He was very smart,extremely knowledgeable and helpful.Manager Richard is also very pleasant too.When Conlan asked a blond lady assistant if I could borrow a sample of the suite we’d chosen ,she refused,complete ignored me on the way to to till ,which l thought was very rude.I was only going 500 yards to choose a carpet .The carpet manager walked down to your store ,to look at the suite we’d chosen ,to try and match a carpet.
Helpful and knowlegeable staff
Lovely customer service
Lovely customer service. Everything was explained well and they helped answer any queries that I had.
Lovely lad that dealt with us
Lovely lad that dealt with us, offered us a drink, helped me with the lift and couldn’t do enough to help. We just hope the after purchase experience is as good as the store .
Great service over all experience from…
Great service over all experience from order to delivery was amazing and we love our new furniture. Great Value and amazing quality
The delivery of the sofa was excellent
The delivery of the sofa was excellent. The delivery crew were helpful and friendly advising me. The sofa is great.
Staff in store and delivery were all…
Staff in store and delivery were all very helpful and polite.
Very Friendly staff
Very Friendly staff, not pushy on sales.
left us to browse at our leisure.
Was helpful when we asked questions, and found they were knowledgeable about the sofas we purchased.
May use AI-assist with repliesRead more
Sales staff in shop were fabulous-…
Sales staff in shop were fabulous- polite & helpful. Disappointed that the delivery charge was so expensive (£100) when buying a single chair of £1000. To make matters worse we waited nearly 3 months for delivery and the delivery staff were grumpy & unhelpful.

Reply from poltronesofà - Mansfield
Lovely staff in your store in…
Lovely staff in your store in Mansfield. All very helpful and knowledgeable.
All your emails kept me up to date with my order and it was earlier than I expected. Helpful and courteous guys delivering my order.
Amazing service Kimberly was an asset…
Amazing service Kimberly was an asset to the company definitely worth buying your sofa from here
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