poltronesofà - North Shields Reviews 

2,464
TrustScore 5 out of 5

4.8

Silverlink Shopping Park, The Silverlink, NE28 9ND North Shields, Tyne and Wear,, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Robert & Stevie were both very friendly, gave us plenty of time to browse without feeling overwhelmed. Took time to offer suggestions of alternatives as we described our requirements. No hard sell... See more

Rated 5 out of 5 stars

Great experience from walking into the showroom to final delivery. Staff were really friendly and made my mother laugh, which made her feel relaxed. We were informed of the timelines and come the d... See more

Rated 5 out of 5 stars

The huge range of chairs and sofas was brilliant gave you a wide choise to consider and try. The Silverlink store was immaculately clean, tidy and easy to navigate. My assistant Stevie could not ha... See more

Rated 5 out of 5 stars

I hate it when I am pounced upon as soon as i walk into a store! This did not happen here (Silverlink, North Shields) however a salesperson ,Reece, was nearby when i stopped to look at a particular s... See more


Company details

  1. #257 of 395 best companies in Home Furniture Shop

About poltronesofà - North Shields

Written by the company

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Written by the company


Contact info

  • Silverlink Shopping Park, The Silverlink, NE28 9ND, North Shields, Tyne and Wear,, United Kingdom

  • 0191 731 3300

4.8

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,464)

17,870 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Arrived on the day given when ordering and within time estimated.

Arrived on the day given when ordering. Delivery was within the time given by email and with a call from the delivery team 40 mins before. The delivery crew were polite and efficient. Sofa unpacked installed and checked within a few minutes. All packaging then removed. No problems with the sofa, colour and quality as expected.

6 May 2026
Rated 5 out of 5 stars

Very impressed with the showroom

Very impressed with the quality on show we asked for some guidance from steve the sale person. He was very helpful and informative. My wife and myself left very happy with our choice .can not wait for our furniture to be delivered

20 April 2026
Rated 5 out of 5 stars

No pushy sales people

No pushy sales people, we were given information about the store then allowed to wander about. Rob, our sales guy was on hand for any information we required and ended up spending about 3 hours with us as we also bought 2 sofa's for our immediate family.

22 April 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look