As we entered SCS Riverside Northampton, we were greeted by Waliur. No pushy salesman talk at all. When we found something we liked, Walmiur's knowledge and helpfulness was much appreciated. Simple p... See more
Location
Switch locationUnit E Riverside Retail Park, NN3 9HY Northampton, Northamptonshire,, GB
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Very helpful not rushed explanation all around the difference of leathers and fabrics Easy to take our time left for some time to experience different styles
Staff exceptional. So helpful and understanding ( particularly as I dithered about my choice) . Friendly and nothing was too much trouble for them.
A disappointing experience in the end for us. We ordered a 2 corner 2 sofa and an armchair, whilst these are great, it was overshadowed by a fairly unprofessional delivery team. They made it very... See more
Company replied
Company details
- #252 of 398 best companies in Home Furniture Shop
About Poltronesofa - Northampton
Written by the company
Poltronesofa
Visit PoltronesofaPoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
It’s so easy to order; we have 100 stores nationwide, find your local store at www.scs.co.uk/stores. Alternatively, you can order any sofa range online at www.scs.co.uk or call our online sales team direct on 0800 7310048, who can help you choose the perfect sofa.
Written by the company
Contact info
Unit E Riverside Retail Park, NN3 9HY, Northampton, Northamptonshire,, United Kingdom
4.6
Excellent
2k reviews
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Very helpful not rushed explanation all…
Very helpful not rushed explanation all around the difference of leathers and fabrics
Easy to take our time left for some time to experience different styles
3 July 2026
Delivery was on time and they were very…
Delivery was on time and they were very efficient, Kept us informed as to the delivery time
1 July 2026
The service was brilliant and pleasure to come into your store …
The service was brilliant and pleasant to deal with your staff we were treated well by Henrickie
30 June 2026
Staff exceptional
Staff exceptional. So helpful and understanding ( particularly as I dithered about my choice) . Friendly and nothing was too much trouble for them.
1 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The guys were very friendly and quickly…
The guys were very friendly and quickly got the furniture out of the boxes and into the lounge.
28 June 2026
Reply from Poltronesofa - Northampton
Ciao Elaine,
Thank you for your time this morning, it was lovely speaking with you.
We really appreciate your feedback and are pleased to see that you had a positive experience.
If you do think of anything that we could have improved on to make it a 5* experience then we would love to hear from you.
You can update your review in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team
Great Sofas, Great Price
Great Sofas! Great price and delivery was smooth and very polite staff!
25 June 2026
Very good freandly tim start from shop…
Very good freandly tim start from shop and finish with delivery
23 June 2026
Great service through out
Great service through out, really friendly and helpful staff in store. Lots of options and styles for sofas in the store. Delivery ran smoothly and plenty of updates on when it would arrive.
24 June 2026
Reply from Poltronesofa - Northampton
Good Afternoon Michael,
I hope you are well and thank you for your review.
We appreciate you sharing your feedback and are pleased to see that you had a positive experience with us on your recent visit to store and with the delivery.
If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team
very frendly and qick at there work
23 June 2026
Great service and very comfortable in…
Great service and very comfortable in the shop with the assistance
23 June 2026
Brilliant polite men but the only thing…
Brilliant polite men but the only thing they need is just shoe covers when entering homes coz dirty shoes you cannot wear them in the living room
19 June 2026
Reply from Poltronesofa - Northampton
Ciao Miss Ndema,
I hope you are well.
Thank you for taking the time to leave us your review and for sharing your feedback.
I am pleased that you were happy with the service from the delivery crew and found them to be polite.
I will ensure that your comments are passed on to our Distribution Centre to help us improve moving forward.
Thank you for your order and I hope that you are enjoying your new furniture.
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
Fabulous sofas and footstool
Fabulous sofas and footstool, the only downside is that it took months to arrive and they wouldn't take my old three piece away. Apart from those niggles I love the new look in my lounge.
13 June 2026
Reply from Poltronesofa - Northampton
Ciao Lynda,
I hope you are well and thank you for taking the time to leave us your review.
We really appreciate your feedback and are pleased to see that overall you were happy in your experience, and with the furniture.
I am sorry if the delivery lead time was a little longer than you may have hoped for.
Thank you for your order with us and we hope that you continue to enjoy your new furniture.
Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team
Excellent Service
Excellent Service. Wonderful sales team.
Sharron. You were amazing.
The quality of the items were just what you hope for. No harassment from staff.
Everything thoroughly explained
16 June 2026
They went out of there way for me
They went out of there way for me. Having low back pain found me the perfect recliner with lumber support helpful understanding very considerable so much understanding support thankyou SCS
29 May 2026
All the staff are friendly
All the staff are friendly, helpful and attentive. Waliur served us and couldn't be more helpful. Enthusiastic in selling, patient with questions and talking us through the process. Buying at Poltronè Sofa was a good experience.
6 June 2026
Well displayed store with a lovely…
Well displayed store with a lovely greeting and help that was well received and appreciated. We were served by Waliur who was a great help with advice and guidance. We now wait for our sofas.
4 June 2026
Amazing service with beautiful products
I visited the store 3 times and was assisted by two different ladies
they were both amazing , knowledgeable, took there time to show me all options . The sofa I have purchased is lovely and I am really pleased with my choice but their help and professionalism definitely influenced my purchase. I would recommend the store and the products to friends and family
3 June 2026
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