poltronesofà - Oldham Reviews 

1,915
TrustScore 4.5 out of 5

4.6

13 Centre Retail Park, Broadway, OL2 5HX Oldham, Lancashire,, GB


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Rated 5 out of 5 stars

i like to thank all your staff there so very helpfull and nothing is to much trouble i would recommened everyone to come to your stores and your furniture is 100% good quality and well made thank you... See more

Rated 5 out of 5 stars

Great experience from start to finish. The member of staff who helped me (Garry) was friendly and knowledgeable without being pushy, which I really appreciated. He gave me the information I needed, le... See more

Rated 5 out of 5 stars

Salesman was really helpful and helped us pick the suite we wanted . Delivery on time as promised. Delivery men were excellent and helpful. We are very happy with the quality and appearance of th... See more

Rated 5 out of 5 stars

From the moment we visited the store to the delivery and installation of our sofas, the communication was excellent throughout. Every member of the team was helpful, professional, and kept us info... See more


Company details

  1. #256 of 396 best companies in Home Furniture Shop

About poltronesofà - Oldham

Written by the company

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Written by the company


Contact info

  • 13 Centre Retail Park, Broadway, OL2 5HX, Oldham, Lancashire,, United Kingdom

  • 0161 925 3700

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.6

All reviews

(1,915)

17,122 reviews in the last 12 months

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Rated 5 out of 5 stars

VIP treatment from Bev!!

I visited today with my partner who decided, spur of the moment, to buy 2 sofas. On the way home he said that, if it hadn’t been for Beverley and her lovely approach, he wouldn’t have gone for it! His review says it all but she really did make his day! I can’t wait for them to be delivered so that I can go round and lounge in luxury on his gorgeous new recliners! Roll on June!!!

8 April 2025
Unprompted review
Rated 5 out of 5 stars

We only popped in. What a deal!!!

My friend had got new sofas from the Oldham SCS branch. I popped in today and got a VIP appointment. The service from Beverley was above and beyond. We sat on a sofa and were left to our own devices to play with the excellent recliners. Great music, air conditioning and we browsed round the whole shop out of interest. Some great deals. We ended up back at the first sofas we had been enjoying. Beverley explained all the details and options that we had. Together with James the manager’s help, we had a mind to rush home to measure my old sofas, the deal and service was just too good. We hot footed it back and I bought 2 gorgeous comfy sofas. Beverley and James gave me a fantastic deal on a lamp and canvas that I liked. Everyone was so so helpful. Beverley even loaded the huge lamp and canvas into our car. If it wasn’t for you Bev we would have just been browsing. So nice to meet an enthusiastic down to earth person. It makes a big difference. Please can you recommend the staff for reward and recognition for all their hard work and uplifting chat. Am over the moon with the new sofas. Thanks so much.

8 April 2025
Unprompted review
Rated 5 out of 5 stars

A painless shopping experience

Spent a pleasant evening choosing a sofa for our new flat. Joanne was again knowledgeable with useful suggestions on style and size. The cost was in budget and the colour will suit our decor. I am looking forward to the delivery.

1 April 2025
Rated 5 out of 5 stars

The team were fantastic

The team were fantastic, special thanks to James for all his support and knowledge of the products and process to complete my purchase easily and pleasantly. Great prices too 👍 👏.. best stock and offers of all retailers around . Have recommended to family and friends. Many thanks Scs oldham elk mill team

7 April 2025
Rated 5 out of 5 stars

Star service and products

All staff were friendly. We were greeted with a smile on entering the store. The Manager James really looked after us and we came away having purchased the sofa we wanted. Amazing customer service.

2 April 2025
Unprompted review
Rated 5 out of 5 stars

Cathy at the SCS Oldham

Cathy at the SCS Oldham branch was very helpful and attentive. She let us try out all the couches and even rearranged the shop so we could use one of the electric recliner couches. She explained the couch care, and differences between versions and configurations, which was very helpful. Would recommend and will definitely return in the future

22 March 2025
Unprompted review
Rated 5 out of 5 stars

Good quality service 👌

From ordering at the Oldham branch to receiving our couch today it was a breeze. Delivery guys was top notch and couldn't fault them. Even helped me move my pool table back into place 👌 delivery was pushed back by a week but as stated this is to be expected time to time. Nether the less very happy with our purchase 😊

27 March 2025
Unprompted review
Rated 5 out of 5 stars

The perfect day

Was a lovely day very helpful the lady was very kind want throw very thing with us ,every question we asked was answered .Have known worries that I picked the right one for me .

1 February 2025
Rated 5 out of 5 stars

Delivery from SCS

Had two sofas delivered from SCS - the delivery men couldn’t have been any more helpful. Arrived on time - even took the feet off the sofas to get them in the room- set up both settees quickly and efficiently and even put the door back on that we had taken off to make it easier for them. Made sure no damage was done - can’t praise them any more - they were both great.

22 March 2025
Unprompted review
Rated 5 out of 5 stars

It was a the helpful staff member

It was a the helpful staff member, Cathy, at the Oldham branch that made our experience really good. She helped us find the right sofa for us and ensured that we were really happy with it before finalising the purchase.
Overall a wonderful experience

15 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service, excellent product

Sales staff were knowledgable, friendly and efficient. They were happy to measure the sofa and gave us time to decide with no pushy sales talk. We were undecided on leather or fabric but they gave the facts, showed other models in the options we were considering and let us take time to decide.

Delivery was delayed due to heavy traffic in the area but we had a couple of phone calls to update us.

Delivery arrived at the updated time. They were friendly, helpful and efficient.

Sofa was unwrapped and set up and they checked it was working correctly and took away all the packaging.

Sofa delivered at 5.30pm and they said they had another 4 deliveries to make but they remained professional. I would recommend highly.

I'm pleased with my sofa. I'd recommend SCS to anyone.

7 March 2025
Unprompted review

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