Salesman Will approached us on entry, asked what we were looking for. Told him specifications, leather etc. Told him rough budget. He took us round store and showed other sofas but grades of c... See more
Location
Switch location24 Springkerse Retail Park, 0, FK7 7TL Stirling, Stirlingshire,, GB
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See what reviewers are saying
Staff specifically Elaine at the store was first class, no pressure sell but attentive and knowledgeable enough to help us make an informed decision and for the staff I would give a higher review.... See more
Company replied
Very friendly and knowledgeable staff, asked for info on what we were looking for and explained how the process worked. Staff were visible at all times and happy to answer questions but we're not push... See more
Steve was brilliant from start to finish Delighted with my new sofa order and the whole experience thanks to Steve. He was incredibly knowledgeable, genuinely helpful and so friendly throughout. Th... See more
Company details
- #257 of 395 best companies in Home Furniture Shop
About poltronesofà - Stirling
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
24 Springkerse Retail Park, 0, FK7 7TL, Stirling, Stirlingshire,, United Kingdom
- 01786 477430
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very helpful…
Dealt with Danny who was very helpful without being pushy.
Highly recommend
Danny was super helpful talking us…
Danny was super helpful talking us through all the important information and options we had with no pressure. Looking forward to it arriving!
Happy Customers
We were delighted by the service we received from Corina. Although we came in with a specific Item in mind, Corina was both very helpful & patient in taking us through the huge range of materials and colours that are available. Corina gave us ample time and encouragement to make the correct choice for our needs. We were also well informed about insurance cover, delivery and any future queries we may have. A friendly and professional store - we are very happy customers
Steve will find what you need
Was greeted by Steve on arrival who explained the various options on offer & then allowed us to go around the shop at our own pace & was available in the background to assist with any questions. Excellent customer service & never forced any information onto you desperate for a sale. Highly recommend
Excellent service from delivery guys.
Excellent service from delivery guys.
Alex and his assistant, both from Cumbernauld are a credit to SCS!
100% impressed with these hard working guys.
Thank you both!!
What a great store
What a great store. All the sofas are top quality Italian design. The team were very welcoming asked, if we needed any help and when we said no, they left us to look around no pressure. And when we needed help they really couldn't do enough for us, but still with no pressure. Lisa and the team are just brilliant and really know their stuff. Needless to say we bought a suite, I took my son in the next day as he needed a new Chair for his living room and he bought one. I'm taking my daughter in next Saturday for new suite too. Will always recommend the Speke store.
Had a great experience buying a sofa…
Had a great experience buying a sofa for my brother ( which is so difficult) and Corina (Stirling shop) was first class ☆☆☆☆☆
Very friendly and knowledgeable
Very friendly and knowledgeable. Steve provided good advice and options as we browsed without feeling we were being hassled. Great examples of fabric options provided. He made the ordering process very easy.
Just purchased a new living room suite…
Just purchased a new living room suite from scs great experience and made all the easier by salesman called Raymond, answered all our questions & more knowledge spot on would recommend.
Very helpful delivery men they were…
Very helpful delivery men they were pleasant, clean and tidy
Gorgeous Sofa and quick delivery
From showroom to living room! In the store, Daniel helped me figure out which sofa was going to be my sofa, went through the different colours and also helped me to a delicious cup of coffee! The sofa is absolutely stunning and so comfy! The sofa was also done almost a month before the scheduled finished date. I was able to change the planned delivery date easily too. The delivery people were professional and fun! All in all a great experience.
Corina was absolutely amazing from the…
Corina was absolutely amazing from the get go! She was warm, welcoming and extremely knowledgeable about the products. She listened to my likes/dislikes and took them on board, giving me recommendations. Corina went above and beyond (3 visits from me in total) and did everything she could to assist me. Corina is probably one of the nicest, most personable and helpful sales person I have ever dealt with. She is an asset to your company. Highly recommend.
Steve was great
Steve was great, very knowledgeable and helpful. He spoke through all of the different options and was really approachable.
Friendly service
Friendly, efficient service from Danny. Very helpful without making us feel in any way pressurised.
Super product too!
Fantastic service
Fantastic service from Danny on both occasions. He listened to exactly what we wanted and gave us options, very happy with our purchase and would recommend to others.
Kept up-to-date with delivery…
Kept up-to-date with delivery arrangements. Delivery guys were on time . My couch & chair were brought in and fixed and set up . They were in and out best delivery guys ever .Thank you both .
First class delivery service
All information provided prior to delivery was very useful. The delivery times and tracking were accurate. Both delivery drivers were friendly and helpful. They unpacked my sofas and moved them to the desired position in my room. Very pleased with a very efficient service.
Happy customer
Received today delivery guys were great do helpful and nothing was to much trouble
Excellent Delivery team
This review is only about the delivery of our new sofas. We had an unexpectedly difficult first delivery when we were told one of the sofas we had purchased wouldn't get through the door and we had to arrange for the window to be taken out. This was without them even trying. The sofa was returned to the depot. Getting a Glazier to respond to my calls proved to be a nightmare and with SCS HQ continually on the phone badgering me for a delivery date( although Danny at the store was fabulous and very sympathetic), I agreed a date and asked for a different delivery team.
What a difference!
Alec and James were amazing and came up with a solution that we were happy with and managed to get our sofa into our living room. Alec (team leader) gave us 2 options and agreeing to allow him to remove one of the side arms he got our sofa in and re assembled my sofa to perfection.
Bravo Alec and James. These 5 stars are for you!
I had a fantastic experience at SCS…
I had a fantastic experience at SCS thanks to Raymond. From the moment I walked in, he was welcoming, patient, and genuinely helpful. He took the time to explain everything clearly, answered all of my questions, and made sure I felt comfortable with my choices. Nothing was too much trouble, and he really went the extra mile to ensure I was happy.
Customer service like this makes such a difference, and I couldn’t be more grateful. Thank you, Raymond—you made the whole process easy and stress-free!
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