Salesman Will approached us on entry, asked what we were looking for. Told him specifications, leather etc. Told him rough budget. He took us round store and showed other sofas but grades of c... See more
Location
Switch location24 Springkerse Retail Park, 0, FK7 7TL Stirling, Stirlingshire,, GB
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See what reviewers are saying
Very friendly and knowledgeable staff, asked for info on what we were looking for and explained how the process worked. Staff were visible at all times and happy to answer questions but we're not push... See more
Liked when on arrival member off staff directed me to areas in store I was looking for and left me to search and when needed helped me make the right decision so thank you Stirling store.
Steve was brilliant from start to finish Delighted with my new sofa order and the whole experience thanks to Steve. He was incredibly knowledgeable, genuinely helpful and so friendly throughout. Th... See more
Company details
- #257 of 394 best companies in Home Furniture Shop
About poltronesofà - Stirling
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
24 Springkerse Retail Park, 0, FK7 7TL, Stirling, Stirlingshire,, United Kingdom
- 01786 477430
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Delivery was very good
Delivery was very good. Phoned to let me know when they were on the way. Handled everything with care and helped set the couch up and placed it where we wanted it.
The sales staff help choose the correct…
The sales staff help choose the correct chairs my wife was looking for with no sales jargon or pressure
Very helpfull service advisor ( Steve)
Friendly service
Having visited numerous retailers, we found the service given by Steve was second to none. Very knowledgeable, friendly and not pushy like some other retailers. Very happy with the service so far and awaiting delivery of our suite in September.
to store,employee Raymond made…
On entry to store,employee Raymond made us very welcome. Raymond was very knowledgeable of the products in store . Regards Robert ps Raymond made good coffee
Best customer service from Steve
We were helped at the Stirling branch by Steve. He was very accommodating and supported us through the whole process. Steve was very friendly and chatty making the experience a lot more enjoyable and successful. He was also very enthusiastic and knowledgable about his job making our decision much easier. Couldn’t recommend him more.
Steve “ with the Pinny”
Me and partner went into the Stirling Showroom not intending to buy. We came across the perfect sofa that worked for us in both function and style. Steve “with the Pinny” has outstanding service. Made us feel relaxed and guided us through the whole sofa buying experience without any pressure. Would highly recommend visiting Steve at the Stirling showroom.
The staff we’re very friendly and…
The staff we’re very friendly and helpful and went out of their way to help me as I am disabled to see all the merchandise .
Raymond really listened to what I needed.
Raymond was the first sales specialist to ask me and to really listen to what I needed. He was professional and I appreciated he did not waste my time looking at unsuitable sofas. He approached me but was not over bearing and gave me time and just the correct amount of assistance I needed. He was also super friendly. What a great range of sofas - all customizable in the biggest range of fabrics seen ! Very happy with assistance given after purchase and help with shipping/ courier service.
Thank you Raymond and team.
Helpful staff who took time to discuss…
Helpful staff who took time to discuss all options available
May use AI-assist with repliesRead more
I went back to change the size off my…
I went back to change the size off my sofa salesman was not very pleasant about it it was the very next day he made me like cancelling my order

Reply from poltronesofà - Stirling
Very knowledgeable and helpful member…
Very knowledgeable and helpful member of staff. Steve looked after us from the time we entered the store without being pushy.
Very good service.
We had no problems
We had no problems. The salesman in Stirling was very helpful and non pushy. The suite arrived at the time stated and the delivery staff were on time and very helpful. Oh, and by the way, the furniture so far is great for sitting on.

Reply from poltronesofà - Stirling
Raymond was fantastic
Raymond was fantastic , very nice and totally knew his sofas , didn’t pester us or anything left us until we needed him . Hadn’t intended to buy but he made it stressless and helped us , great job
I was really happy with the service I…
I was really happy with the service I received in store couldn't be happier with the gentleman that served us he was very professional from start to finish but what we wernt happy with was once we bought our sofa we told him we were collecting our sofa and he told us that there was no such thing any longer since you guys took over as a SOLD SIGN so we have to put up with people ie. Chilldern jumping all over the sofa ee just paid our hard earned money for, so No we're not happy with that at all.
Thank you
Jacqueline

Reply from poltronesofà - Stirling
Steve was amazing would highly recommend
Steve was amazing would highly recommend
Lovely place lovely smell in store the…
Lovely place lovely smell in store the lad was very helpful explaining everything great service
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