Poltronesofa - Uddingston Reviews 2,553

TrustScore 4.5 out of 5

4.4

Birkenshaw Industrial Estate, Rannoch Road, G71 5PR Glasgow, Lanarkshire,, GB


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Rated 4 out of 5 stars

Our assistant Sandra at the Uddingston (Birkenshaw) branch, allowed us time to browse before approaching us to ask if we required any help. She went through the numerous furniture options avai... See more

Company replied

Rated 5 out of 5 stars

This was my second visit to the Uddingston store and was warmly greeted by the same lady who spoke to us a few months previously. She remembered us and knew exactly what I had look at and wanted. S... See more

Rated 5 out of 5 stars

Jason was very helpful and explained and let us see the various materials and leather that were available. He then offered us a drink and gave us time to take a look around the showroom and we saw a... See more

Rated 5 out of 5 stars

We were served today by the lovely Ian. He welcomed us and showed us around a few different sofas and talked to us about the differences and the offers. He was very helpful, in fact so lovey that we c... See more


Company details

  1. #252 of 398 best companies in Home Furniture Shop

About Poltronesofa - Uddingston

Written by the company

Poltronesofa

Visit Poltronesofa

Poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
It’s so easy to order; we have 100 stores nationwide, find your local store at www.scs.co.uk/stores. Alternatively, you can order any sofa range online at www.scs.co.uk or call our online sales team direct on 0800 7310048, who can help you choose the perfect sofa.

Written by the company


Contact info

  • Birkenshaw Industrial Estate, Rannoch Road, G71 5PR, Glasgow, Lanarkshire,, United Kingdom

  • 0191 731 3300

4.4

Excellent

TrustScore 4.5 out of 5

3k reviews

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Rated 5 out of 5 stars

Satisfied customer

This was my second visit to the Uddingston store and was warmly greeted by the same lady who spoke to us a few months previously. She remembered us and knew exactly what I had look at and wanted.
She was extremely friendly and knowledgeable and certain asset to your store

11 June 2026
Rated 5 out of 5 stars

Jason was very helpful and explained…

Jason was very helpful and explained and let us see the various materials and leather that were available. He then offered us a drink and gave us time to take a look around the showroom and we saw a couple we were interested in and he completed everything for us. I will recommend him and your company to family and friends

9 June 2026
Rated 4 out of 5 stars

Our assistant Sandra at the…

Our assistant Sandra at the Uddingston (Birkenshaw) branch,
allowed us time to browse before approaching us to ask if we required any help.
She went through the numerous furniture options available and fabrics and any discounts. Efficient, helpful, unobtrusive and very pleasant.
Very happy with the service

2 June 2026
Poltronesofa - Uddingston logo

Reply from Poltronesofa - Uddingston

Ciao Catherine,

I hope you are well and thank you for your 4* review.

I am very pleased to see that you had a positive experience on your recent visit and were happy with the service from Sandra.

If there’s anything we could have done differently to make it a 5-star experience, we’d really appreciate your feedback.

If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.

Many thanks
Lynsey - Poltronesofa at ScS
Social Media Team

Rated 1 out of 5 stars

The first delivery date got cancelled

The first delivery date got cancelled, I then waited weeks for the next date, the 2 men arrived and could not get it in my house, I got another date the next week and the same men turned up and couldn’t get it in my house again, then another week different men arrived and got my sofa in, I had to take 4 holidays off work to be in for the delivery. I got charged for gliders that never got delivered, I got charged for the warranty that I didn’t want, I’m still waiting for these to be refunded, I wish I had went to a different and bought my sofa

2 June 2026
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Reply from Poltronesofa - Uddingston

Ciao Sandra,

I hope you are well and thank you for taking the time to leave us your review.

I am very sorry to read about the issues that you have experienced with your delivery and can completely understand how frustrating this must have been for you when this did not go as expected.

In regards to a refund, it is noted that a cost reduction has been requested for the price of the glides and warranty plan, this will be deducted from your agreement.

If you have any further questions then please feel free to call on 0191 7313300.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Rated 1 out of 5 stars

21 week wait

21 week wait - 4 cancelled delivery dates… no correspondence except text to cancel. Eventually got my order late & chair had to be reported to aftercare as it’s not been finished properly. Unfortunately I had to go back as I wanted occasional chair in same fabric however after that gets delivered I would not use this company again.

28 May 2026
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Reply from Poltronesofa - Uddingston

Good Morning,

Thank you for taking your time to leave us a review

I am very sorry to hear about your experience and appreciate your frustration following the delays and cancelled delivery dates.

We understand how disappointing this must have been, particularly with the lack of communication you received throughout the process.

I am also sorry to hear that the chair arrived with a finishing issue requiring assistance from our aftercare team.

Whilst we’re pleased that this was reported so it can be resolved, we completely appreciate that this should not have happened after such a long wait.

Thank you for returning to order your chair despite your experience.

We do genuinely appreciate your feedback as it highlights where improvements are needed in both our communication and delivery processes.

Kind Regards

Lauren - Poltronesofà at ScS
Social Media Team

Rated 5 out of 5 stars

Excellent in store experience

Charles was very welcoming when I entered the store He was very helpful and explained all the options available to suit my needs in terms of Fabrics Style, and Sizes that would best suit my room size and accommodate my pet I am very happy with my choice of suite

22 May 2026

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