The guy who dealt with me at the store was so nice, friendly but professional, i explained what i was looking for and he was so helpful, he show me lots of options, colours and sizes, when i finally d... See more
Location
Switch locationBirkenshaw Industrial Estate, Rannoch Road, G71 5PR Glasgow, Lanarkshire,, GB
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See what reviewers are saying
Very good customer service, not swarmed and hounded in store, given space to look and discuss as a family, this is very good and not all sofa shops are the sme. all questions answered with knowledge.... See more
Or suite was delivered in 2 separate vans , 30 mins apart (corner suite and a sofa ) They said one was a 4 seater , which apparently is a corner suite . They didn’t seem to realise this , making us th... See more
Company replied
The delivery staff were very nice, polite and helpful The only problem was that the foot plate of the sofa had two cut in it plus another part of the bed mechanism was broken The men contacted HO... See more
Company details
- #259 of 402 best companies in Home Furniture Shop
About poltronesofà - Uddingston
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company
Contact info
Birkenshaw Industrial Estate, Rannoch Road, G71 5PR, Glasgow, Lanarkshire,, United Kingdom
- 0191 731 3300
4.5
Excellent
3k reviews
Asks customers to review
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👏🏼👏🏼👏🏼👏🏼👏🏼👌🏻👌🏻👌🏻👏🏼👌🏻👌🏻
27 June 2026
Perfect. Would highly recommend SCS and delivery company. solutely perfect and very comfortable…
Absolutely perfect and very comfortable chairs. Delivery staff were very efficient and fast. I would highly recommend both SCS and Delivery company.
29 June 2026
Great experience all round
Staff lovely. Very knowledgeable and helpful all round. Not pushy.
The delivery guys, ( sorry can't remember their names 🙈) who brought my suite were also very nice, careful and professional, and explained and checked everything over with me. Thankyou
23 June 2026
The delivery crew were very friendly…
The delivery crew were very friendly and helpful.
I love my new couch it is very comfortable
27 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Confusion when delivering
Or suite was delivered in 2 separate vans , 30 mins apart (corner suite and a sofa ) They said one was a 4 seater , which apparently is a corner suite . They didn’t seem to realise this , making us think we got the wrong delivery . After me phoning shop they confirmed 4 seater is a corner suite . A lot of confusion all round . The delivery guys and shop don’t seem to have any means of communication .
26 June 2026
Reply from poltronesofà - Uddingston
Good Afternoon,
I hope you are well.
Thank you for taking the time to leave us your review and for sharing your feedback.
I am very sorry to read about your delivery and apologise for any confusion regarding the items on your order and also for any inconvenience that this may have caused.
I will certainly pass on your comments to our Distribution Centre as this helps us to improve our customer experience moving forward.
I hope that you are happy and enjoying your new furniture.
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
Great staff not pushy
The sales person Charles was very helpful and not at all pushy he just assisted me when asked
20 June 2026
Great experience
Great experience. from buying our new couch and chair to delivery all went smoothly and staff were really pleasant and helpful. quality of the couch and chair is excellent. Will certainly shop there again.
27 June 2026
Delivered on time delivery team…
Delivered on time delivery team excellent and very pleased with sofa no complaints so far 😊
25 June 2026
Got suite delivered first class service…
Got suite delivered first class service would highly recommended this company.
25 June 2026
Delivery arrived a wee bit late
Delivery arrived a wee bit late, However the guys done fantastic and were very helpful and polite.
25 June 2026
Suite is beautiful guys who set it up…
Suite is beautiful guys who set it up were very nice and helpful x
18 June 2026
Scott was very patient and kind
Scott was very patient and kind, and he helped us with our purchase. Excellent service!
11 June 2026
The staff were very helpfull especially…
The staff were very helpfull especially Charles who explained all our questions.
16 June 2026
Excellent delivery and the team were…
Excellent delivery and the team were very helpful. However I did not receive the fabric care pack. Care Team have been in touch and they are sending elite fabric care pack.
16 June 2026
Reply from poltronesofà - Uddingston
Good Afternoon,
I hope you are well and thank you for your review.
I am very sorry that the care kit was not delivered with your furniture.
Rest assured that I have notified our Distribution Centre about this and asked that this is delivered for you as quickly as possible.
Please accept my apologies for any inconvenience caused.
Many thanks
Lynsey - Poltronesofa at ScS
Social Media Team
Ainsdale corner sofa
due to ill health we knew exactly what was required,
recliner(s),corner unit etc., staff member Scott went the extra mile to help choose fabrics etc., we finally
plumped for the Ainsdale sofa with two recliners.
12 June 2026
The process was explained from start to…
The process was explained from start to finish, very informative and explained the process from selection of the sofa to the expected time and day of delivery.
11 June 2026
Great shopping experience
Great shopping experience. Jason was brilliant. Took the time to let us pick material even taking us to another sofa which was in same colour. Great sales from him. Sofa bed ordered. Takes up to 8 weeks. So far no issues. All goes well. Will return to purchase a full sofa from them
13 June 2026
Very happy with experience
Very happy with experience. However the insurance is very steep.
9 June 2026
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