poltronesofà - Wakefield Reviews 

1,491
TrustScore 4.5 out of 5

4.6

Westgate Retail & Leisure Park, Ings Road, WF2 9SD Wakefield, Yorkshire,, GB


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See what reviewers are saying

Rated 4 out of 5 stars

The crew was lovely a little late than scheduled, but no worry’s , the zip was broke underneath the sofa , didn’t come with screws for the support leg which my husband had to supply, bit apart from t... See more

Rated 5 out of 5 stars

The Wakefield store is well set out.The staff left us alone to browse and only offered help when we were particularly interested in one sofa style.We didn't feel pressured into making a choice and Tra... See more

Rated 5 out of 5 stars

Good experience from ordering through to delivery. Very helpful in store and delivery done by a couple of polite, pleasant young men. Happy with our choice.

Rated 4 out of 5 stars

We were made welcome on arrival, given space to browse, and was assisted very well when required Once we finally decided on choice of sofa and footstool, any enquiries were explained no problem Be... See more


Company details

  1. #256 of 397 best companies in Home Furniture Shop

About poltronesofà - Wakefield

Written by the company

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Written by the company


Contact info

  • Westgate Retail & Leisure Park, Ings Road, WF2 9SD, Wakefield, Yorkshire,, United Kingdom

  • 01924 203290

4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.6

All reviews

(1,491)

17,257 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

A nice woman who served us

A nice woman who served us

25 June 2026
poltronesofà - Wakefield logo

Reply from poltronesofà - Wakefield

Good Afternoon Mr Cassar,

I hope you are well and thank you for your review.

I am pleased to see that you had a positive experience with in store and were happy with the service.
If there’s anything we could have done differently to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.

Many thanks,
Poltronesofa at ScS
Social Media Team

Rated 4 out of 5 stars

Delivery guys very good

The sofa is very comfortable. The delivery guys were very friendly and professional

19 June 2026
poltronesofà - Wakefield logo

Reply from poltronesofà - Wakefield

Ciao Mr Lee,

I hope you are well and thank you for your review.


I am pleased to see that you are happy with your sofa and found the delivery team to be friendly and professional.
If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.

Thank you for your order with us and we hope that you continue to enjoy your new furniture.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

Rated 5 out of 5 stars

Lovely Staff

The store has a really nice feel and smell, staff are very helpful and friendly and find the perfect furniture!

16 June 2026
Rated 5 out of 5 stars

From first entering the shop to our…

From first entering the shop to our sofa being delivered we couldn’t be happier. The staff were experienced and knowledgeable also very helpful when we made our purchase. Delivery was perfect, we had lots of communication before hand to make a stress free delivery.

1 June 2026

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