Text message a week ago advising of delivery date. Text on Tuesday afternoon advising delivery between 0700 -1200. Text 0630 yesterday advising delivery between 0815 and 0845 and advising guys names.... See more
Location
Switch locationUnit 3 St John's Retail Park, 0, WV2 4SJ Wolverhampton, Staffordshire,, GB
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Rav in Wolverhampton was excellent just the right balance of interest, providing information and support and giving us time to look around and consider. We approached him to order and he went through... See more
A lovely warm welcome as soon as we entered the store. The lady explained the system of colour coded tickets and offered help or I could browse. I took her up on offer of help. After explaining my... See more
Your branch manager in the Wolverhampton shop was extremely Rude not listening to our concerns, We left with a bad experience, although we bought a sofa from the Shop l will not be recommending... See more
Company replied
Company details
- #252 of 398 best companies in Home Furniture Shop
About Poltronesofa - Wolverhampton
Written by the company
Poltronesofa
Visit PoltronesofaPoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
It’s so easy to order; we have 100 stores nationwide, find your local store at www.scs.co.uk/stores. Alternatively, you can order any sofa range online at www.scs.co.uk or call our online sales team direct on 0800 7310048, who can help you choose the perfect sofa.
Written by the company

Contact info
Unit 3 St John's Retail Park, 0, WV2 4SJ, Wolverhampton, Staffordshire,, United Kingdom
- 01902 878460
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Excellent service
Text message a week ago advising of delivery date. Text on Tuesday afternoon advising delivery between 0700 -1200. Text 0630 yesterday advising delivery between 0815 and 0845 and advising guys names. Phone call at 0715 advising would be here at 0815 and they arrived then. Didn't take long for them to deliver and assemble furniture. Excellent service.
Very professional and delivery men were…
Very professional and delivery men were very patient with my toddler running around. Can’t fault them and furniture is amazing
May use AI-assist with repliesRead more

Reply from Poltronesofa - Wolverhampton
Rav was very helpful and patient
Rav was very helpful and patient, taking time to explain the difference in materials and finding a style that suited our living room.
Still waiting for delivery, 4 months waiting so far
We ordered 2 sofas on 16 February, advertised as 14 days delivery. It is now 4 June AND STILL NOT DELIVERED

Reply from Poltronesofa - Wolverhampton
Your branch manager in the…
Your branch manager in the Wolverhampton shop was extremely
Rude not listening to our concerns,
We left with a bad experience, although we bought a sofa from the
Shop l will not be recommending this
To friends or family.

Reply from Poltronesofa - Wolverhampton
Excellent customer service
The Store people were very welcoming and explained
a few things to you before you looked around.
and the gentleman that looked after me was great
informative took me through the sale of the sofa I
liked I would advise anyone to come and shop for there new sofa here.
Happy Customer
A lovely warm welcome as soon as we…
A lovely warm welcome as soon as we entered the store. The lady explained the system of colour coded tickets and offered help or I could browse. I took her up on offer of help.
After explaining my needs we quickly found a beautiful sofa perfect for me. She showed me alternatives both in price and comfort but I bought the one I felt most comfortable for me.
She explained the extra 5 year cover and as a grandma and pet owner I decided it was worth the extra to protect my sofa from any accidents. I was offered a drink of bottled water which I accepted and gifted a free tote bag too. My entire experience was calm informed and friendly. Highly recommend the Wolverhampton store.
Rav in Wolverhampton was excellent
Rav in Wolverhampton was excellent just the right balance of interest, providing information and support and giving us time to look around and consider.
We approached him to order and he went through our options and then protection etc but at no point did we feel any pressure. We left checked our sizing then rang and confirmed the order over the phone. Such a lovely chap can’t recommend enough! Thanks Rav xx
A great sofa
A great sofa. Delivered yesterday and exactly as I was expecting. Was told when I ordered it there would be roughly a three month wait and that was spot on. Very happy with it
From start to finally picking my sofa…
From start to finally picking my sofa felt at ease no pressure excellent service
Rav was really helpfull
Rav was really helpfull . Helped us find our perfect sofa and colour
As soon as we walked into the store
As soon as we walked into the store, we got a super greeting. The advisor was friendly & professional, she listened to what we were after & showed us several options. She was knowledgeable about the products & was not rushing us in our choice.
The whole process of the purchase was quick & painless.
We even got a tape measure & tote bag for free!
Just hope that the leather recliner comes on time & is up to standard. Should arrive in around 10 weeks time. So can’t comment on the chair yet.
Excellent
Great service
Sofa turned up when given date for delivery
Kept us informed on delivery
Recommend
Delivery went very well
Delivery went very well, 2 well very polite gentlemen, delivery went well.
The guy who assisted me took me through…
The guy who assisted me took me through and explained everything I needed to know, ended up making a good choice for myself cos of his explanation.He was so professional yet friendly.
The lady that helped us all the way she…
The lady that helped us all the way she was great anf the manager a very plesent expereance thank you very much
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