So we waited over 4 months for the sofas to arrive (late April 2026) and initially super impressed by the packaging and the delivery guys were lovely. They left and immediately noticed a pull or defec... See more
Company replied
Unit 1, Red Square Retail Park, Sompting Rd, BN14 9LA Worthing, GB
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So we waited over 4 months for the sofas to arrive (late April 2026) and initially super impressed by the packaging and the delivery guys were lovely. They left and immediately noticed a pull or defec... See more
Company replied
Received our villa sofa which is lovely but we had ordered two power chair ends or so we thought as the order shows recliner cups which shows that our intent was to have recliners however seems there... See more
Had a very enjoyable experience was told the night before of our expected delivery time and again on the following morning. The 2 delivery men were very respectful of our home and swiftly had our... See more
Very good sales person, Paul was most helpful he left us alone whilst we were choosing the lounge chairs and then we required help he was there to give us advice. Thank you. Mr & Mrs Vincent
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Written by the company

Unit 1, Red Square Retail Park, Sompting Rd, BN14 9LA, Worthing, United Kingdom
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Paul the salesman was extremely helpful and informative…very pleasant experience. The only downside was having to wait 10/12 weeks for delivery but hopefully it won’t be that long
A great experience all round, from the helpful sales rep in store to the friendly delivery guys who took the time to explain how to take the sofa apart if needed. The sofa itself is excellent quality and well worth the wait, I highly recommend SCS.
Shop staff helpful at point of sale. Delivery crew very good. Furniture good. A couple of issues need sorting out.

Reply from poltronesofà - Worthing
Only a bit late, but rang first to give me an ETA. Explanation of sofa working clear. Delivery men polite and helpful.
The staff at the Worthing store were great, the delivery team were great and most importantly the sofa is great!
The store was clean and well laid out, The staff were friendly Kind and patient, nothing was to much trouble for Callum in particular.
they kept us informed on the delivery, they arrived within the time allotted , they where quick in putting the sofa together, and they took all the packing away. Very efficient. Thank you guys.
Great service and the guys who put it together where very polite and professional
Staff (Paul) in the worthing store was friendly and also the delivery details leading up to the delivery spot on
Nice sofa, good quality at a reasonable price. It was delivered on time and the delivery people were professional and efficient - I'd recommend.
We ordered our sofas in January and were given excellent service and an expected delivery week. The sofas were delivered in that time line and the two guys who delivered and set up the sofas were extremely efficient and friendly. Overall, delighted with the service from start to finish.
From choosing the furniture in the showroom and the delivery and construction we had excellent customer service from friendly and helpful staff.
The only thing that was disappointing was the long wait for the furniture.
The two men were very polite and helpful and very tidy about not leaving any rubbish.
Mr Mrs Henley
Staff and delivery were excellent. Recliner and sofas are exactly what we ordered, but , lower base cushions on the front faces are creased / misaligned not flat like all the display examples. So am disappointed as it arrived yesterday. To be fair the after sales/ Aftercare team ( Lesley) was very helpful and apologetic regarding this issue and passed the case to Amera group for further review. We look forward to the issue being resolved asap.

Reply from poltronesofà - Worthing
Plenty of staff to answer our questions without high pressure selling.
Great communications and updates re time.of delivery. Very carefully delivered and installed . Really nice and friendly guys who delivered. Amazing service.
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