poltronesofà - York Reviews 

1,183
TrustScore 4.5 out of 5

4.7

Clifton Moor Rtl Park, Horizon Court, Unit 2 Stirling Rd, YO30 4XZ York, North Yorkshire, GB


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Rated 4 out of 5 stars

We were looking for a small power recliner sofa and the York store had a wide range available at various prices depending on the material chosen. The fabric options and design configurations were expl... See more

Company replied

Rated 5 out of 5 stars

No pushy sales person we were given time to consider our purchase. The information given to us was clear and concise and helped us make our final decision.

Rated 5 out of 5 stars

We visited the store at Clifton Moor York. Our first point of contact was Lee who explained how the store worked and left us to browse knowing we could ask him for help with anything we needed. We'd v... See more

Rated 5 out of 5 stars

every single member of staff i dealt with was amazing, super helpful and so polite. We ordered from the York branch and Rob was super knowledgable about what the company was selling. We ended up comin... See more


Company details

  1. #258 of 397 best companies in Home Furniture Shop

About poltronesofà - York

Written by the company

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Written by the company


Contact info

  • Clifton Moor Rtl Park, Horizon Court, Unit 2 Stirling Rd, YO30 4XZ, York, North Yorkshire, United Kingdom

  • 0191 731 3300

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.7

All reviews

(1,183)

17,870 reviews in the last 12 months

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Rated 5 out of 5 stars

Easiest sofa shopping experience ever

Easiest sofa shopping experience ever! Wayne at the York branch was so helpful and worked so that we got the best price. Love that you can choose any fabric in any style. No pressure from the sales people and no pushy sales tactics.

28 October 2025
Unprompted review
Rated 5 out of 5 stars

Great service from Mervyn and Glyn

Great service from Mervyn and Glyn. They arrived punctually, were both very courteous and friendly. They left the lovely suite in great condition and all the packaging was removed.
Very happy with the service. Thank you.

25 October 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic delivery team

Fantastic delivery team. Really polite and worked very hard to get the sofa in, which looks amazing! Really impressed with the quality of the sofa and the delivery too.

22 October 2025
Unprompted review
Rated 5 out of 5 stars

Well done - very efficient service

Well done. Very efficient delivery - I appreciated the pre delivery time slot advise.
Delivery was nicely on time and the 2 guys delivering were polite and efficient- the furniture was assembled and placed in position in no time and no inconvenience to us.
I wound highly recommended this service

13 October 2025
Unprompted review
Rated 5 out of 5 stars

Super friendly and helpful

Really friendly and lovely lady Andrea served us. She helped us on Saturday to decide what we needed and to go through our options. We went away and returned today to purchase the sofas. She spent a considerable amount of time with us discussing fabrics and the wear on them dependent on our children and pets. Helped us look at all different options of what would work for us. We couldn't have been served any better, and she was so delightful. A real credit to the store.

12 October 2025
Unprompted review
Rated 5 out of 5 stars

Manager Andrea very helpful

We were helped by Andrea, who was wonderful. Really helpful and allowed us to have a good look around. We discussed what we were looking for and our household. She showed us different sofas that met our needs. We went away to measure up and it was explained the options we had. Will definitely return if we need another sofa or chair to add to our home.

11 October 2025
Unprompted review
Rated 5 out of 5 stars

Went into store to buy an armchair

Went into store to buy an armchair. We were served by Lee. He was excellent from start to finish- new his stuff and talked us through options for colour and material etc. He was very professional and not at all pushy.
We placed an order and came away very happy!

18 September 2025
Unprompted review
Rated 5 out of 5 stars

Amazing product and amazing service

The sales attendant was so responsive and went above and beyond in supporting me with my anxiety around the sofa. I decided on one but she could tell I was not fully satisfied so when I came back, she recommended others until I was fully satisfied.

26 April 2025
Unprompted review
Rated 5 out of 5 stars

Sofa delivery

After a couple previous issues the team came and couldn’t have been any better . Mervyn and Stephen were fantastic and made the experience smooth and seamless

12 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish, Great experience

As soon as we walked in the show room at York, Wayne and the team were welcoming and friendly there was no pushy sales, originally I was looking for a friend not me but I ended up finding the perfect sofa after a few visits, Wayne was always accomodating. Would highly recommend. Delivery was excellent, kept updated, and a good service all round

27 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Rang 1 hr prior to delivery with eta. Arrived on time. They were professional, polite and friendly. Respected property

2 September 2025
Unprompted review

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