Am a regular registered client with SDS. Superb ironmongery, for all my bespoke furniture construction. A vast range of door knobs and handles. Not forgetting mechanical fittings like heavy duty d... See more
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Review summary
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Banjo shelf supports and mounts. Items were well described, delivered within the advised timeframe at at a reasonable cost. Pricing was very good and product quality turned out to be excellent.... See more
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Ordered hinges for renovation of old teak marine table. Was able order exact match. Diagram with exact dimensions made selection of options much easier than on other websites. Delivered promptly and... See more
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After an hour of online searching I reached SDS; save yourself time and disappointment and go to them first. They had the almost perfect product- a quick email and they came back with a perfect prod... See more
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Company details
- #15 of 34 best companies in Hardware Accessories Store
- #11 of 57 best companies in Door shop
- #31 of 93 best companies in Hardware Shop
- #46 of 242 best companies in Home improvement shop
- #11 of 45 best companies in Kitchen Furniture Shop
- #6 of 17 best companies in Locks Supplier
Written by the company
Our mission is to provide high-quality architectural hardware to both the trade and public, in addition to working on residential and commercial projects. Our online and in-store shopping services inspire our customers and help them achieve positive results in their homes and projects. Our experts provide crucial advice and expertise that allows us to provide the best service possible. Additionally, we offer a variety of collections, products, and services.
SDS London Details
Written by the company
- Next Day Delivery
- All orders placed before 4pm are delivered the next working day and if the order is over £100+vat there is no delivery charge. All deliveries are despatched via a signed for carrier and are subject to stock availability.
- Customer Service
- SDS London prides itself on our levels of customer service. Our knowledgeable and helpful staff are on hand to assist when required and are supported by Guild qualified colleagues to help with those more technical questions. We can be contacted in the following ways Telephone, email, live chat or face to face in our showroom or collection warehouse.
- Product Selection
- All our products are carefully selected to ensure our customers get the best value for money.
At SDS we want you to be happy with your order. Our no quibble guarantee means that if for any reason you are unhappy with the items you have purchased just return them to us in their original condition and original packaging within 30 days and we will replace them or issue a full refund less any initial carriage charge.
Contact info
20 Weir Road, Wimbledon, London, United Kingdom
- 020 7228 1185
- sales@sdslondon.co.uk
- www.sdslondon.co.uk
4.8
Excellent
9k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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What a wonderful company to do business…
What a wonderful company to do business with. The customer service and communication is great. Emailed every step of the way and great courier service too.
7 April 2026
Unprompted review
Reply from SDS London Ltd
Hi,
Thank you so much for your wonderful feedback!
We’re delighted to hear you had such a positive experience with us. Keeping our customers informed every step of the way is really important to us, so it’s great to know our communication made a difference. We’re also pleased the delivery service met your expectations.
We truly appreciate your support and look forward to assisting you again soon!
Kind regards,
Samantha Thatcher
Initially poor coms but rectified
Not yet delivered over a week after order. No updates from company.
Update 1 day later and apology from company with items now scheduled for delivery
30 March 2026
Reply from SDS London Ltd
Hi Richard,
We’re really sorry for the delay and lack of communication on your order, we completely understand how frustrating that is. We were waiting for the products to come into stock.
Your order has now been dispatched and is out for delivery today, so it should be with you very shortly.
Thank you for your patience, and please don’t hesitate to get in touch if there’s anything further we can help with.
Kind regards,
Samantha Thatcher
Great service great products
29 March 2026
Reply from SDS London Ltd
Paul,
Thank you for your lovely feedback!
We’re so pleased to hear you’re happy with both our service and our products — that’s exactly what we aim for.
We really appreciate your support and look forward to helping you again soon!
Kind regards,
Samantha Thatcher
Friendly & Professional service.
28 March 2026
Reply from SDS London Ltd
Jim,
Thank you for your kind feedback!
We’re really pleased to hear you found our service both friendly and professional — that’s exactly what we strive for every day.
We appreciate your support and look forward to helping you again soon!
Kind regards,
Samantha Thatcher
On time deliver
On time deliver, great correspondence from the start. Good quality products
28 March 2026
Reply from SDS London Ltd
Neil,
Thank you for your great feedback!
We’re delighted to hear your order arrived on time and that you were happy with the communication from start to finish. It’s also fantastic to know the product quality met your expectations.
We really appreciate your support and look forward to assisting you again soon!
Kind regards,
Samantha Thatcher
Fast and efficient service
27 March 2026
Reply from SDS London Ltd
Caroline,
Thank you for your feedback!
We’re really pleased to hear you found our service fast and efficient — exactly what we aim for.
We appreciate your support and look forward to helping you again soon!
Kind regards,
Samantha Thatcher
Reply from SDS London Ltd
Clive,
Thank you for your lovely feedback!
We’re so pleased to hear you were happy with both our service and communication — making the process smooth and enjoyable is always our goal. It’s been a pleasure doing business with you too!
We look forward to working with you again soon.
Kind regards,
Samantha Thatcher
Didnt quite have what i wanted but still great
Didnt quite have what i wanted , staff offered alternative suitable
25 March 2026
Reply from SDS London Ltd
Muk,
Thank you for your review!
We’re sorry we didn’t have exactly what you were looking for on this occasion, but we’re really pleased to hear our team were able to offer a suitable alternative. Providing helpful solutions and expert advice is always our priority.
If there’s ever something specific you need, please don’t hesitate to reach out — we’ll always do our best to source it for you.
We hope to see you again soon!
Kind regards,
Samantha Thatcher
Reply from SDS London Ltd
Stephen,
Thank you for your great review! 😊
We’re so pleased to hear your order arrived quickly and that the trim was a perfect colour match!
We really appreciate you taking the time to share your feedback and hope to help you again on your next project.
Kind regards,
Samantha Thatcher
Excellent service
Excellent service
Help and assistance was good,
Products were packaged well,
delivered on time
Reasonable price for products
23 March 2026
Reply from SDS London Ltd
Finnie,
Thank you for your kind review! 😊
We’re really pleased to hear that you found our service helpful and that everything from assistance to packaging and delivery, met your expectations. It’s also great to know you felt the products were good value for money.
We truly appreciate you taking the time to share your feedback and hope to assist you again soon!
Kind regards,
Samantha Thatcher
Easy website to follow and place order
Easy website to follow and place order, coupled with speedy delivery. The cup handles are perfect.
21 March 2026
Reply from SDS London Ltd
Hi,
Thank you for your lovely review! 😊
We’re so pleased to hear that you found the website easy to use and that your order arrived quickly. Even better to know the cup handles are perfect for your project – that’s exactly what we like to hear!
We really appreciate you taking the time to share your feedback and hope to help you again soon.
Best regards,
Samantha Thatcher
Perfect, retro handles.
I have been renovating an early 60s whitewood, kitchen cupboard, with sliding, glass doors. The original, plastic, flush fitting handles were brittle with age and UV exposure and falling apart. I wanted something similar, but with a more classy finish, a bit of a tall order I thought. After trawling the Internet, I found precisely what I wanted, at SDS. I'd go as far as saying that they are perfect; virtually identical in shape to the originals but in a lovely, polished nickel finish that lifts and enhances the doors, whilst maintaining the original, vintage look. Thank you SDS, I'll be buying another pair for a further cupboard that I'm renovating.
14 March 2026
Reply from SDS London Ltd
Hi Mark,
Thank you so much for your fantastic review, we absolutely loved reading this!
It’s great to hear the detail behind your project, and what a brilliant way to restore an early 60s cupboard while keeping its original character. Finding something that matches the original design and elevates the finish isn’t always easy, so we’re delighted you found exactly what you were looking for with us.
Polished nickel is such a great choice for that subtle, refined upgrade while still staying true to the vintage feel – it sounds like the perfect result.
We really appreciate your kind words and are so pleased to hear you’ll be coming back for another pair. If you need any help with the next cupboard (or anything else!), we’re always here to help.
Thanks again for choosing SDS London!
Best regards,
Samantha Thatcher
The item is very light and well engineered
The item was well packed, is light and very easy to use.
My problem was with delivery. I specifically asked the delivery company to leave the package in my greenhouse if not in. I was not, and it was left propped against the wall by my front door. Not good at all.
19 March 2026
Reply from SDS London Ltd
Ann,
Thank you for your review – we’re really pleased to hear that you found the item well packed, lightweight, and easy to use.
We’re very sorry to hear about your delivery experience. We completely understand how frustrating it must have been for your instructions not to be followed, especially when you had clearly requested a safe place for the parcel. Unfortunately, once an order leaves us, delivery is handled by the courier.
We will pass this feedback on to the delivery company to help prevent this from happening again. In the meantime, if you’d like us to look into this further for you, please feel free to get in touch with me directly.
Kind regards,
Samantha Thatcher
Reply from SDS London Ltd
Hi,
Thank you for your great feedback! We're delighted to hear that you found the ordering process easy and the delivery quick. We really appreciate your support and look forward to assisting you again soon!
Kind regards,
Samantha Thatcher
Reply from SDS London Ltd
Hi,
Thank you for your review! We're so pleased to hear you were happy with both the delivery speed and the price. We really appreciate your support and hope to help you again soon!
Kind regards,
Samantha Thatcher
Reply from SDS London Ltd
Hi Gary,
Thank you for taking the time to leave a review! Reliability and on-time delivery are something we take real pride in, so it's great to know we hit the mark.
We look forward to supporting your next project — don't hesitate to get in touch if there's anything we can help with!
Kind regards,
Samantha Thatcher
Helped make client decision
4 March 2026
Reply from SDS London Ltd
Giles,
Thank you so much for the kind words! We're really pleased we could help guide your client's decision, that's exactly what we're here for. If you ever need support on future projects, don't hesitate to get in touch. We'd love to help again!
Kind regards,
Samantha Thatcher
SDS London outstanding value and service
SDS London are outstanding - great fast delivery and items exactly how described.
Unbelievable value - purchased 2 shelf supports from Amazon previously for over £7:50. Purchased a further 18 identical supports from SDS London for just over £20:00. Absolutely no comparison - will definitely use SDS London in future for all my hardware requirements. Cannot recommend highly enough.
15 March 2026
Reply from SDS London Ltd
Mike,
Wow, thank you so much for such a wonderful review — it really made our day! We're thrilled the items arrived quickly and were exactly as described. Great value is something we're passionate about, and it's brilliant to hear the difference it made. We can't wait to help you with your future hardware projects.
Kind regards,
Samantha Thatcher
Reply from SDS London Ltd
Annette,
Thank you for the lovely feedback! We're glad we could help and that everything arrived promptly. We hope to work with you again soon!
Kind regards,
Samantha Thatcher
Reply from SDS London Ltd
Hi,
We're really pleased to hear you're happy with both the product and the delivery speed. Getting quality hardware to you quickly is always the goal. We look forward to helping you with your next project!
Kind regards,
Samantha Thatcher
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