Securranty Reviews 1,118

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 69 reviews, reviewers overwhelmingly had a great experience with this company. Many customers found the insurance to be a smart decision, especially for protecting children's devices, with the process being smooth and agreeable. The service is consistently praised for being fast, easy, and hassle-free to purchase, with many appreciating the affordability and reasonable pricing of the plans. People also noted the ease of navigating the website and the peace of mind that comes with protecting their devices. However, some customers experienced issues with the product, such as ending up with multiple policies or being charged for policies they didn't intend to purchase. A few other people also felt misled about coverage, particularly regarding used devices or when moving overseas, and some mentioned not receiving the promised device despite purchasing insurance.

What people talk about most

Product

Clients share ambiguous opinions on product, with many finding the insurance easy to purchase and essential... See more

Warranty

People report ambiguous experiences with warranty, with some customers expressing satisfaction and finding... See more

Price

Consumers find the price to be positive, with many describing it as affordable and reasonable, saving them... See more

Service

Customers consistently note positive experiences with service, often highlighting its speed and ease.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Update from below - they have contacted me both online and by phone. They are correcting the browser issue and refunding the money for the unneeded policy. "The website does not work well with Safar... See more

Company replied

Rated 5 out of 5 stars

We purchased computer insurance last year and it was the smartest thing we've done. A 13 year old toting around a computer every day is a recipe for disaster and kiddo just had to go in and get a repl... See more

Rated 5 out of 5 stars

I am so glad to have had this warranty. My little guy is 8, and he accidentally tripped on the charging cord, which knocked his device to the floor and cracked the screen, and it would no longer turn... See more

Rated 5 out of 5 stars

I haven't filed a claim yet, but I like the idea of having insurance covering my child's school-issued laptop for the entire school year at a minimum price. Although I was hesitant to spend the $25 f... See more


Company details

  1. Insurance agency

Written by the company

Securranty is a licensed Third Party Administrator and Insurance Agency specializing in Extended Warranties, Protection Plans, and Insurance for Smart Phones, Tablets, Laptops, Appliances & more. We sell directly to Consumers, Business, Education and thru our channel partners.

Trusted for over 15+ Years! Rated A+ by the Better Business Bureau

Written by the company

Count on us for 24/7 Customer Support
For assistance and support contact us 24/7 via email support@securranty.com, Phone 832-304-2015, or log in to your account on www.securranty.com

Buy With Confidence, Cancel Anytime For A Refund!

Cancel Anytime For A Refund!

100% refund within first 30 days, thereafter pro-rata refund!

Contact info

Promotion box for Securranty

Protection marter than your devices!

Trusted for over 15+ years and Rated A+ by the Better Busiess Bureau.

4.5

Excellent

TrustScore 4.5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

We purchased computer insurance last…

We purchased computer insurance last year and it was the smartest thing we've done. A 13 year old toting around a computer every day is a recipe for disaster and kiddo just had to go in and get a replacement. I will never pass up this service!

3 September 2025
Rated 5 out of 5 stars

Great Value Insurance for School Laptop

I haven't filed a claim yet, but I like the idea of having insurance covering my child's school-issued laptop for the entire school year at a minimum price. Although I was hesitant to spend the $25 fee at first, I realized it would be a bargain if anything got damaged.

3 September 2025
Rated 5 out of 5 stars

Is easy instructions to buy the…

Is easy instructions to buy the insurance on line for the school lab top. is very necessary with the kids. The insurance will cover if something goes wrong with the lab top. The cost for the insurance is affordable. E

1 September 2025
Rated 5 out of 5 stars

The website does not work well with…

Update from below - they have contacted me both online and by phone. They are correcting the browser issue and refunding the money for the unneeded policy.
"The website does not work well with Safari. It gets stuck on select a language where you cannot select the correct language; had to use Chrome. The cart does not show the number of policies or the total cost. I somehow ended up with 2 policies instead of one. "

1 September 2025
Securranty logo

Reply from Securranty

Hello Stephen, Thank you for your feedback. We greatly appreciate it and value it. If you require any support including canceling a policy, you may log in to your account to cancel the policy for a full refund or contact us via email at support@securranty.com or call us at 832-304-2015. Thank you!

Rated 1 out of 5 stars

Dissatisfied Parent

Good morning,

I purchased Securranty, Inc. iPad insurance, and as of this writing, my daughter STILL has not received an iPad at the STEM Academy in Savannah, GA.

Now, we have moved overseas to Jamaica, and I spent $47.95 for nothing!

Can I get a refund because I did not use the Securranty Inc. iPad insurance?

Sincerely,

Ulysses J Brown III

14 August 2025
Securranty logo

Reply from Securranty

Hi Ulysses, Thank you for your feedback. If you have purchased a policy for a student device and moved, or you wish to cancel the policy for any reason, you can log in to your account to cancel the policy or contact us 24/7 via phone, email, or live chat. Please email us at support@securranty.com for assistance or call us at 832-304-2015

Rated 5 out of 5 stars

I am so glad to have had this warranty

I am so glad to have had this warranty. My little guy is 8, and he accidentally tripped on the charging cord, which knocked his device to the floor and cracked the screen, and it would no longer turn on. The warranty process was smooth and easy and very very agreeable. I will definitely be adding it to other purchases when given the option.

18 August 2025

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