Securranty Reviews 1,118

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 69 reviews, reviewers overwhelmingly had a great experience with this company. Many customers found the insurance to be a smart decision, especially for protecting children's devices, with the process being smooth and agreeable. The service is consistently praised for being fast, easy, and hassle-free to purchase, with many appreciating the affordability and reasonable pricing of the plans. People also noted the ease of navigating the website and the peace of mind that comes with protecting their devices. However, some customers experienced issues with the product, such as ending up with multiple policies or being charged for policies they didn't intend to purchase. A few other people also felt misled about coverage, particularly regarding used devices or when moving overseas, and some mentioned not receiving the promised device despite purchasing insurance.

What people talk about most

Product

Clients share ambiguous opinions on product, with many finding the insurance easy to purchase and essential... See more

Warranty

People report ambiguous experiences with warranty, with some customers expressing satisfaction and finding... See more

Price

Consumers find the price to be positive, with many describing it as affordable and reasonable, saving them... See more

Service

Customers consistently note positive experiences with service, often highlighting its speed and ease.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Update from below - they have contacted me both online and by phone. They are correcting the browser issue and refunding the money for the unneeded policy. "The website does not work well with Safar... See more

Company replied

Rated 5 out of 5 stars

We purchased computer insurance last year and it was the smartest thing we've done. A 13 year old toting around a computer every day is a recipe for disaster and kiddo just had to go in and get a repl... See more

Rated 5 out of 5 stars

I am so glad to have had this warranty. My little guy is 8, and he accidentally tripped on the charging cord, which knocked his device to the floor and cracked the screen, and it would no longer turn... See more

Rated 5 out of 5 stars

I haven't filed a claim yet, but I like the idea of having insurance covering my child's school-issued laptop for the entire school year at a minimum price. Although I was hesitant to spend the $25 f... See more


Company details

  1. Insurance agency

Written by the company

Securranty is a licensed Third Party Administrator and Insurance Agency specializing in Extended Warranties, Protection Plans, and Insurance for Smart Phones, Tablets, Laptops, Appliances & more. We sell directly to Consumers, Business, Education and thru our channel partners.

Trusted for over 15+ Years! Rated A+ by the Better Business Bureau

Written by the company

Count on us for 24/7 Customer Support
For assistance and support contact us 24/7 via email support@securranty.com, Phone 832-304-2015, or log in to your account on www.securranty.com

Buy With Confidence, Cancel Anytime For A Refund!

Cancel Anytime For A Refund!

100% refund within first 30 days, thereafter pro-rata refund!

Contact info

Promotion box for Securranty

Protection marter than your devices!

Trusted for over 15+ years and Rated A+ by the Better Busiess Bureau.

4.5

Excellent

TrustScore 4.5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

thank you SALOME !

Edit:
Changing my review from 1 star to 5 stars because SALOME’ was an exceptional help and customer service rep. Very helpful and patient. they went above and beyond to help resolve my issue. And I genuinely appreciate it!
Updating my review because I was wrong. I was under the impression that the insurance company was not sending the children’s laptops for school and with my child asking me about where her school laptop rental was daily, it became a little stressful. I was misinformed and hence why I corrected my review.

Thank you, Salome!
Ms. Sarah T

31 August 2024
Securranty logo

Reply from Securranty


Thanks for your comments. We suggest you contact the school to confirm why they have not issued the device to your child. The school requires insurance to be purchased with Securranty.

Unfortunately, we cannot assist you directly in this situation, considering that the school assigns the devices.

If you need help with your insurance policy, do not hesitate to contact us 24 hours a day, 7 days a week. We are here to help you.

Rated 5 out of 5 stars

It’s great to purchase the insurance…

It’s great to purchase the insurance for the laptops in the school because anything can happen anywhere and anyhow within the school and it will have coverage and is a non-expensive charge as well and it’s really worth it

6 September 2024
Rated 5 out of 5 stars

Highly recommend

First of all, I have to say this website is so easy to use. I was able to buy the insurance in just a couple of minutes.

Last year, my child’s Chromebook screen was broken but he was able to use another Chromebook without any extra charge incurred because we had this insurance. The process was seamless and we didn’t need to do anything. Highly recommend!

9 September 2024
Rated 1 out of 5 stars

The school makes the kids use them and…

The school makes the kids use them and you force us to pay insurance on them. I can't afford it but it doesn't matter to you all.

5 September 2024
Securranty logo

Reply from Securranty

Thank you for your feedback! Please get in touch with the school with your feedback and concerns. We are an insurance company contracted by the school board and management to provide discounted insurance offerings to the parents.

If you need help with your insurance purchase or a claim, please feel free to contact us 24/7!

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