Would rate 0 stars if I could
Would rate 0 stars if I could - avoid at all costs.
I purchased a house and this company were the ones who carried out the home report. Only been in the property 1.5 years and found damp and mould which has been rated as a category 3 and costing me £2.5k to fix. They stated on their report no damp was present, however I’ve been advised from a damp specialist and a surveyor that damp can’t go from nothing to a category 3 in 1.5 years.
When I tried to speak to them about this, I had a man from their company keep phoning me and trying to blame my solicitor (who was not at fault). Then I followed their formal complaints procedure, they took ages to get back to me and when they did were rude and I found their tone very aggressive.
I will now be taking further action against this company but don’t want anyone to be left in the same position as me!








