Sell Your Problem Car Reviews 2,690

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 175 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting how easy, quick, and smooth the entire process is. People appreciate the fair prices offered for their vehicles and the prompt payment, often received before collection. The staff is frequently described as professional, helpful, and friendly, making the experience stress-free and efficient. Reviewers also note the company's efficiency in handling documentation, such as with the DVLA, and their willingness to match prices. The user experience is consistently positive, with many finding the process straightforward and transparent from initial quote to final payment and collection.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the efficiency... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Payment

Users describe positive interactions with payment, highlighting its speed and efficiency. Many customers... See more

Price

People report positive experiences with price. Customers consistently praise the fair and decent prices... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently describe the process as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found dealing with Sell Your Problem Car extremely easy and, best of all, quick! I had done a lot of research, read a wide range of reviews of various similar companies - and chose these guys. Oth... See more

Company replied

Rated 5 out of 5 stars

Excellent company. We had a disastrous experience with our Land Rover Discovery Sport (along with numerous other acquaintances of ours). The car has lost most of it's value but Sell Your Problem C... See more

Company replied

Rated 5 out of 5 stars

Due to a timing chain fault on my Jaguar Xe it became uneconomical to repair so looked at options. From getting the initial quote to collecting the car it couldn't be smoother. Sean spoke to me, confi... See more

Company replied

Rated 5 out of 5 stars

Great, professional and trustworthy company. I dealt with Harvey who was friendly, efficient and helpful from beginning to end. They pick the vehicle up sooner than other companies, pay you before c... See more

Company replied


Company details

  1. #1 of 98 best companies in Car dealer
  2. #1 of 11 best companies in Auto market
  3. #1 of 63 best companies in Vehicle Repair
  4. #1 of 56 best companies in Car service
  5. #2 of 4 best companies in Salvage dealer
  6. #1 of 59 best companies in Used car dealer

Written by the company

UK's number 1 damaged and non runner vehicle buying service Free nationwide collection Instant Bank payment Fast, Efficient and Hassle free

UK's No1 damaged and non runner vehicle buyer

Written by the company

Promise 1
Free instant quote Same day payments Free next collection with no inspection Get a quote today www.sellyourproblemcar.com

Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Speedy service

Speedy service, money was transferred to my account immediately and my car was collected within a couple of days

5 December 2025
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Reply from Sell Your Problem Car

Hi John,

Thanks for leaving us a review, it's very appreciated.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Fast and efficient service

Fast and efficient service, really helpful and not at all pushy. Would definitely recommend

7 December 2025
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Reply from Sell Your Problem Car

Hi Stacey,

Thank you for the review, it means a lot.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Absolutely brilliant 💯%

Absolutely brilliant 💯%
Wow, I sent an email directly to Sell Your Problem Car, adding the required car information.
A returned email advised, a figure that they would be paid straight into my bank.
I excepted the figure and before I could even say Hello, it was in my bank.
The Car is now on the way to them.
Thank you, Sell Your Problem Car Team.
Kindest regards,
(I'll be back if I every need you in the future)

1 December 2025
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Reply from Sell Your Problem Car

Hi Paul,

Really glad we could help. Thank you very much for the review.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Outstanding Service

The process was unbelievably easy. Sean was very helpful and I was very grateful. Money paid into account quickly and Sean kindly even let DVLA know about the change of ownership for me. If only everything we did was as straightforward as this. Outstanding service would highly recommend. Thankyou very much Sean.

25 November 2025
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Reply from Sell Your Problem Car

Hi Mrs Mattock,

Thank you for recommending us and an even bigger thank you for taking the time to leave us a review. I will pass on you kind words to Sean as well.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Best way to sell a problem car

What a refreshingly great experience selling a car. Entered the details last night, got an offer in the morning, which I thought was fair, had a similar but very slightly lower offer from another company so seemed a reasonable valuation. Accepted the offer and they guided me through the process, using emails and phone calls. The whole process was very simple and efficient, just took a photo of the car and the v5c, the collection company called and arranged to collect the car and before the end of the day I had another phone call confirming everything was sorted out and payment would be made soon, which it was, they even contacted the DVLA to transfer ownership and let me know I could cancel my insurance. No haggling, no hard sell, all calls were respectful and very supportive explaining what would happen next.

What I'm also pleased about, my car will be repaired and sold on so someone else will benefit from a car we've enjoyed driving.

Thank you so much for making it so easy to sell a car without any stress, it's great to see such a trustworthy business.

27 November 2025
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Reply from Sell Your Problem Car

Hi Brad,

Thank you so much for taking the time to leave us such a lovely review, it means a lot.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Very happy with this company

Very happy with this company, everything was simple to organise and no hassle, the man I spoke to was lovely and friendly and explained everything, I had the option to use email, WhatsApp or message which made things easier when sending photos etc , also paid straight away upfront the money that was offered in the quote.

21 November 2025
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Reply from Sell Your Problem Car

Hi Nicola,

Thank you for your review, it means a lot.

All the best from the team at Sell Your Problem Car

Rated 4 out of 5 stars

Great Service

Great response and impressed by how easy the process was and how quickly payment was made!

20 November 2025
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Reply from Sell Your Problem Car

Hi Andrea,

Thank you for the review!

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Would recommend

Would recommend! My engine needed replacing and the cost was more than the car value. Scrap valuation was £200 however, sell your problem car offered much more. Collected the vehicle with no added/ hidden costs. Lovely to deal with and always prompt to answer any queries!

20 November 2025
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Reply from Sell Your Problem Car

Hi Rachel,

Thank you for recommending us and an even bigger thank you for taking the time to leave us a review!

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

From start to finish excellent customer…

From start to finish excellent customer service quickly sorted and paid out.

20 November 2025
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Reply from Sell Your Problem Car

Hi,

Thank you very much for your review, we really appreciate it.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Selling car with a problem

The process of selling my car with a mechanical problem was made very easy using this company and very straightforward.

18 November 2025
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Reply from Sell Your Problem Car

Hi Brian,

Thank you for the review! Really appreciate it.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

I cannot believe how amazing this…

I cannot believe how amazing this company is, first class customer service. Had a 2019 Kia with seized engine. Contacted this company within minutes received a good offer. Communication is top notch, they arranged all the paperwork and the money was in my account so quickly. Thanks Harvey for your help. Would not hesitate to recommend

17 November 2025
Unprompted review
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Reply from Sell Your Problem Car

Hi Christine,

I will pass on your kind words to Harvey, they will mean a lot. Thank you for recommending us and an even bigger thank you for leaving us a review.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

5 Star Service

5 Star Service - Excellent Communication & Process Explanation - Harvey is A1.
Made the whole process simple, easy and very fast.
A highly recommended Company.

13 November 2025
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Reply from Sell Your Problem Car

Hi,

Thanks for recommending us and thank you for the review! I will pass on your kind words to Harvey, it will mean a lot.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Brilliant

Brilliant. Really quick and very simple to do. Staff really friendly

10 November 2025
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Reply from Sell Your Problem Car

Hi Mark,

Thank you for the review, means a lot.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Happy customer

Happy customer. A great service, quick, easy, always available to help. having contacted several salvage companies the offer was competitive too. Thanks Harvey

8 November 2025
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Reply from Sell Your Problem Car

Hi Steve,

I'll pass on your kind words to Harvey, thank you for the lovely review.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

The experience could not be improved!

All very professional & friendly. Straight forward & completed in the minimum time possible. Excellent communications. I trusted them - & their business model - completely. Received my generous - & final - payment immediately, before they had even seen the car. The antithesis of the 'we buy any car' model & practice. Perfect.

28 October 2025
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Reply from Sell Your Problem Car

Hi Phil,

Thank you very much for your kind review, it means a lot.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Harvey was always immediately…

Harvey was always immediately contactable and very clear - really nice guy. Super simple process - zero hassle. Great price too. Would thoroughly recommend.

30 October 2025
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Reply from Sell Your Problem Car

Hi Mr Selkirk,

I will pass on your kind words to Harvey, they will be really appreciated. Thank you for taking the time to leave us a review.

All the best from the team at Sell Your Problem Car

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