Sell Your Problem Car Reviews 2,690

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 175 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting how easy, quick, and smooth the entire process is. People appreciate the fair prices offered for their vehicles and the prompt payment, often received before collection. The staff is frequently described as professional, helpful, and friendly, making the experience stress-free and efficient. Reviewers also note the company's efficiency in handling documentation, such as with the DVLA, and their willingness to match prices. The user experience is consistently positive, with many finding the process straightforward and transparent from initial quote to final payment and collection.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the efficiency... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Payment

Users describe positive interactions with payment, highlighting its speed and efficiency. Many customers... See more

Price

People report positive experiences with price. Customers consistently praise the fair and decent prices... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently describe the process as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found dealing with Sell Your Problem Car extremely easy and, best of all, quick! I had done a lot of research, read a wide range of reviews of various similar companies - and chose these guys. Oth... See more

Company replied

Rated 5 out of 5 stars

Excellent company. We had a disastrous experience with our Land Rover Discovery Sport (along with numerous other acquaintances of ours). The car has lost most of it's value but Sell Your Problem C... See more

Company replied

Rated 5 out of 5 stars

Due to a timing chain fault on my Jaguar Xe it became uneconomical to repair so looked at options. From getting the initial quote to collecting the car it couldn't be smoother. Sean spoke to me, confi... See more

Company replied

Rated 5 out of 5 stars

Great, professional and trustworthy company. I dealt with Harvey who was friendly, efficient and helpful from beginning to end. They pick the vehicle up sooner than other companies, pay you before c... See more

Company replied


Company details

  1. #1 of 98 best companies in Car dealer
  2. #1 of 11 best companies in Auto market
  3. #1 of 63 best companies in Vehicle Repair
  4. #1 of 56 best companies in Car service
  5. #2 of 4 best companies in Salvage dealer
  6. #1 of 59 best companies in Used car dealer

Written by the company

UK's number 1 damaged and non runner vehicle buying service Free nationwide collection Instant Bank payment Fast, Efficient and Hassle free

UK's No1 damaged and non runner vehicle buyer

Written by the company

Promise 1
Free instant quote Same day payments Free next collection with no inspection Get a quote today www.sellyourproblemcar.com

Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional customer service and payment within two hours!

I called We Sell Your Problem Car late morning today and had arranged collection for the next day and received payment within two hours! This was exceptional service from the company.

Harvey Jones was a pleasure to deal with, the process was straightforward and the recovery company rep was also courteous. Seamless start to finish.

The quote was fair and yes, perhaps I could've sold my car privately for a little more but it wasn't worth it for the hassle and for my own personal safety since my car was on my drive, declared SORN.

It was a local garage that told me about this company and I'm so glad they did. I feel relieved and able to think about replacing my car now. Thanks, Harvey, for bringing that headspace!

30 October 2025
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi,

I will pass on your kind words to Harvey, they will mean a lot to him. Thank you for leaving us such a lovely review.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Amazing service

Amazing service, 10% recommend, good value and speedy collection/payment

30 October 2025
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi Craig,

Thank you for taking the time to leave us a review, it's appreciated.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Seriously impressed with the speed of…

Seriously impressed with the speed of the process from initial contact to car collection.

Thank you.

27 October 2025
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi Gavin,

Thank you very much for taking the time to leave us a review.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Great service

Great service, made a bad situation really simple.

24 October 2025
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi Lucy,

Glad we could help. Thank you very much for the review.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Great hassle free service

Great hassle free service, no haggling as described on the website and fast communication.

23 October 2025
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi Richard,

Thank you very much for taking the time to leave us a review.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Fantastic service!

Fantastic service!

24 October 2025
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi Gareth,

Thank you very much for the review!

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Sell your problem car a First class service

A very quick efficient process it takes hours from offer to money going into your account. They take care of everything.

Sean at “sell your problem car” was very helpful and explained everything.

A great service - highly recommended

22 October 2025
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi Gary,

Thank you for recommending us and an even bigger thank you for taking the time to leave us a review.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Super fast service

Super fast service, Harvey was a great help, made the process smooth and easy. Thankyou

16 October 2025
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi Sue,

Thank you very much for leaving us a review.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Efficient and great communication

Everything was fast from start to finish, from making first contact to the car being collected was only 2 days. Harvey was great to speak to and he sorted everything out, such an easy process and it’s good piece of mind in a stressful situation!

15 October 2025
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi Alex,

I will pass on your kind words to Harvey, they will mean a lot to him. Thank you for taking the time to leave us a review.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Quick and trustworthy

The response was quick and the offer made fair. I had a slightly higher offer but went with this because of the buying as is statement with no change in the price. This gave me piece of mind. The service was professional and swift and could not have been better.

20 October 2025
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi Malcolm,

Thank you for using our service and for taking the time to leave us a review, it means a lot.

All the best from the team at Sell Your Problem Car

Rated 4 out of 5 stars

Quick and efficient service

Quick and efficient service
Helpful staff that give reassurance in what was a stressful time.

14 October 2025
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi Alan,

Thank you for taking the time to leave us a review, it means a lot.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

The process was very clear and the…

The process was very clear and the staff were so helpful and informative, it actually surprised me how easily it went.

17 October 2025
Unprompted review
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi Mark,

Thank you for the review, it's really appreciated.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Great company to to deal with

Great company to to deal with, helpful and clear at a fairly stressful time. It was nice to have a solution when I didnt think I had one.

15 October 2025
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi Kate,

Thank you for the review, it means a lot.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Absolutely amazing service

I have had a really stressful and expensive few weeks with my car.
I couldn’t decide whether to continue spending more on repairs or to call it a day and sell it as it is.

I found this company by chance and completed the online form and received a quote the following day.

After much consideration I decided that I wanted to proceed. I telephoned the number on the quote to discuss the process. I spoke to Harvey who was really lovely and so helpful.

They literally took the stress out of everything and have dealt with garage I have left my car at directly.

I just sent over a copy of my V5 documents, together with the completed form and within minutes they paid me the agreed price and transferred ownership.

I highly recommend this company. Thank you Harvey for all your help

13 October 2025
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi Miss Smith,

I'm really glad we could help with your car. I will pass on your kind words to Harvey, they will mean a lot to him. Thank you for recommending us and an even bigger thank you for taking the time to leave us such a lovely review.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Using "Sell your problem car"

Using "Sell your problem car" was straight forward. The process was easy to follow and Harvey was helpful, clear and fair. Everything happened exactly as and when promised, including the transfer of money.

7 October 2025
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi,

I will pass on your kind words to Harvey, they will mean a lot to him. Thank you for taking the time to leave us a review.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Good experience

Good experience, very straightforward and a fair price offered for my car. Would recommend.

6 October 2025
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi Rachel and Matthew,

Thank you for recommending us and an even bigger thank you for taking the time to leave us a review.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Smooth and simple process

Easy and simple form to complete when requesting the initial quote. Friendly communications by email and phone. It was all completed very quickly from the time I replied to the details being transferred from my name to theirs and receiving payment into my account... Literally within a couple of hours it was all sorted.

9 October 2025
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi Kev,

Really glad we could help. Thank you for taking the time to leave us a nice review, it means a lot.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Just wow!

Just wow! They do exactly what they say they do! No messing about, talk you through every step and are really there to help support. Each and every staff member I spoke with were brilliant! Customer service 10 out of 10! Highly recommend them!

7 October 2025
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi,

Thank you for recommending us and an even bigger thank you for taking the time to leave us a lovely review! It means a lot.

All the best from the team at Sell Your Problem Car

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look