Sendean Cameras Reviews 

423
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's professional service and the high quality of their repairs, often returning items in an 'as good as new' condition. Many reviewers highlight the staff as knowledgeable, friendly, and efficient, providing excellent communication and prompt service. People appreciate the ability to fix complex issues, even for older or vintage equipment, often exceeding expectations and restoring functionality. However, some customers also noted that the repair process can be expensive or costly. Despite this, many of these reviewers still found the quality of the service and the resulting product to be well worth the investment, justifying the price for the excellent results achieved.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its professionalism, efficiency, and... See more

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with repairs that made... See more

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, efficiency, and... See more

Quality

Consumers find quality to be positive, with many reviewers praising the high quality of service and repair,... See more

Price

Customers had ambiguous experiences with price, with some reviewers finding the services expensive, noting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I contacted Sendean regarding water compromising my lens and body, and they confirmed that this was something they could undertake. Lens and body were stripped, cleaned, overhauled and serviced. Turna... See more

Rated 5 out of 5 stars

Well, I've been taking cameras to Sendean since back in the day when they were in St Anne's Ct. They have always been the go-to place for camera repairs. They have been consistently professional in... See more

Rated 5 out of 5 stars

I’ve been using Sendean camera repair service 4 times in the past 15 years and am very happy with the results. Very pleasant & helpful staff at the reception desk and prompt follow up to my queries... See more

Rated 5 out of 5 stars

This time my Canon AE1 Program film camera and 50mm lens - unused for decades, shutter and other malfunction problems - gotta go to Sendean! As with other repairs over the years - previously an expen... See more


Company details

  1. #2 of 6 best companies in Camera repair shop
  2. #10 of 38 best companies in Camera shop
  3. #13 of 40 best companies in Photography shop

Written by the company

At Sendean Cameras, fixing broken cameras and lenses is what we’re all about. We have the skills and expertise to get your kit working as good as new.


Contact info

4.9

Excellent

TrustScore 5 out of 5

423 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(423)

93 reviews in the last 12 months

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Rated 5 out of 5 stars

Trust!

I aiming to keep using my 35mm Nikon film cameras & lenses ad infinitum & I’m happy to entrust them to the folks at Sendean for service & repairs.

5 May 2026
Rated 2 out of 5 stars

Quoted me 2.5 times higher price than the actual repair cost, check out reviews with <3 stars and other options

Brought them a lens with the zoom broken after an impact damage. Sendean quoted me £470 for the repair. Which couldn't be right as the lens can be actually bought for that price in a near-new condition. I enquired elsewhere and was informed that the cost of the spares (barrel replacement) is £90 + £90-100 for work. So I got it fixed elsewhere by the mail order for the total of £180, i. e. 2.5 times less. The lens works and looks like new.
I can not comment on the quality of Sendean repairs but they may overcharge you as much as 3 times, and even if they give you a discount, you may still pay extra 100% compared to other companies. So check out other reviews with <3 stars and do your research.

3 April 2026
Unprompted review
Sendean Cameras logo

Reply from Sendean Cameras

Thank you for your feedback. We are pleased to hear that you were able to get your lens back into working order.
At Sendean Cameras, we understand that repair estimates can sometimes be surprising, especially when compared to the used market value of an item. However, our pricing reflects a very different level of service and security than a mail-order alternative.
We have operated our specialist store in the heart of London for over 100 years, providing a physical location where customers can hand-deliver their cherished equipment and speak directly to our team. Our technicians possess a combined experience of over 165 years, and our estimates are based on the cost of performing a complete, factory-standard restoration using guaranteed parts, backed by a comprehensive warranty that can be claimed in-person at any time.
Impact damage often involves hidden structural or optical misalignments that require significant time on specialised calibration equipment to rectify fully. While "mail-order" services can offer lower overheads, our rates account for the precision, insurance, and the long-term reliability that comes with a century of photographic expertise.
We always encourage customers to do their research, as we take great pride in the transparency of our process and the caliber of our craftsmanship. We wish you all the best with your photography.

Rated 5 out of 5 stars

Professional Experience

The whole experience was professional and Sendean did exactly what they said they were going to do in the time frame advised when I first approached them.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Very impressed

From the response to my initial enquiry, about whether a camera which had been "dead" for several years (and which several other firms said was unrepairable because they couldn't get the parts) Sendean Cameras made me feel like I was in safe hands. But more than that, every step of the repair process went smoothly, with regular updates and confirmations of repair status until, only a few weeks after sending it off to be fixed (and within the estimated time) I received notification the repairs and service had been completed. Needless to say, the camera which others had given up on, is working like new.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Great Olympus Muji 2 film camera repair service

I found them via a Google search for film camera repair in my area. I needed an Olympus Muji 2 extensively repaired. They were very helpful when I brought in my camera, and clearly explained their process (send out for evaluation send quote, repair if quote accepted + paid). They sent a repair quote in a timely manner, and it was very clearly laid out what was going into the cost of repairs and how long it would take. Camera was returned in amazing condition, much better even then when I bought it second-hand. Highly recommend for any camera repair needs!

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Sender Cameras' repair service

The repair service provided by Sender Cameras is excellent. The initial estimate of cost is prompt and very reasonably priced. The option for a full service of the camera, over and above a simple repair, restores the camera's functionality to as good as new. Even in situations where certain camera parts are no longer manufactured Sendean finds a way to source them. The repair work is of an extremely high quality. I have no hesitation in recommending Sendean.

10 April 2026
Rated 5 out of 5 stars

Only place able to fix my XPan 45mm Hasselblad

I needed to fix my XPan 45mm Hasselblad lens, Sendean Cameras was the only place prepared to give me an estimate and take the job. Everybody else (I did look everywhere, including Hasselblad in Sweden!) simply said it would be impossible to get the necessary parts.
The lens works perfectly again, everything done within the time frame given, including my request to speed it up so I could take the lens on a trip booked before the service was requested.
Highly recommend

20 March 2026
Rated 2 out of 5 stars

Overpriced

Well... My experience wasn't much positive

No lab inside so needs to be sent somewhere
And the quote was 4/5 of a new camera.
Thank you but... I bought a second hand camera with low counting at almost half of their quote. Sorted, somehow.

Reception was very good

2 April 2026
Unprompted review
Sendean Cameras logo

Reply from Sendean Cameras

Thank you for your feedback, and we’re glad to hear you found our reception team helpful.

We’re sorry to hear that your experience didn’t meet expectations. Just to clarify, all of our repairs are carried out in-house across our network of workshops, including a fully equipped workshop within our store. In some cases, equipment may be routed to a specialist within our group to ensure the highest standard of repair, but it remains within our own facilities at all times.

Regarding pricing, we always aim to provide accurate quotes based on the cost of parts and the level of work required. Unfortunately, with certain repairs, especially on older models, the cost can approach the value of replacement equipment. We always encourage customers to weigh up repair versus replacement, and it sounds like you found a solution that worked well for you.

We appreciate your feedback and hope we can assist you again in the future.

Rated 5 out of 5 stars

I highly recommend Sendean Cameras

I highly recommend Sendean Cameras. Their ability to sort out my camera conversion was dealt with professionally from start to finish. The staff on the phone and in person were so helpful and genuinely polite and friendly. The camera is working perfectly and I couldn’t be happier with the overall service.

2 April 2026
Rated 5 out of 5 stars

Glad I found Sendean Cameras

I tried all over the place to try and find a company who would repair my Leicina Super 8 film camera. I found Sendean in London and a company in Berlin who offered to look at my camera. Sendean inspected my camera which is around 50 years old and had a very noisy motor and intermittent zoom motor. It required a full service , lubrication and calibration. My camera was with them for about and month. I was very happy with the repair the camera performed like new giving me confidence to start shooting some film. It didnt come cheap but I believe if you have a good camera its worth spending the money on . I have another super 8 camera which needs the same treatment and will be arranging to send this to them
The process is easy post your camera to them, they provide a quote if you agree to the cost they repair the camera and securely post it back.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Have had 2 Lens Fixed by Sendean…

Have had 2 Lens Fixed by Sendean Cameras. Canon 300 mm 2.8 and Canon 24 - 70 mm 2.8 Lens. Very Pleased by This Company 👌 They are Professionals of Their Trade. They were Recommend by a Friend who aslo work done by Them. Both of Us have not been Disappointed. It's Expensive to have My Equipment fixed but I have Brand New Lens to last My Lifetime. Top Notch Company , Top Notch People throughout The Company and You couldn't ask for a better Company to Take Care of You Camera Equipment. Highly Recommended by Me

3 March 2026
Unprompted review
Rated 5 out of 5 stars

Contax 139 Quartz repair

Great service from the initial telephone enquiry through to the collection of my fully serviced Contax 139 Quartz camera. Quality of the whole experience was excellent.

16 March 2026

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