Sendean Cameras Reviews 

423
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's professional service and the high quality of their repairs, often returning items in an 'as good as new' condition. Many reviewers highlight the staff as knowledgeable, friendly, and efficient, providing excellent communication and prompt service. People appreciate the ability to fix complex issues, even for older or vintage equipment, often exceeding expectations and restoring functionality. However, some customers also noted that the repair process can be expensive or costly. Despite this, many of these reviewers still found the quality of the service and the resulting product to be well worth the investment, justifying the price for the excellent results achieved.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its professionalism, efficiency, and... See more

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with repairs that made... See more

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, efficiency, and... See more

Quality

Consumers find quality to be positive, with many reviewers praising the high quality of service and repair,... See more

Price

Customers had ambiguous experiences with price, with some reviewers finding the services expensive, noting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I contacted Sendean regarding water compromising my lens and body, and they confirmed that this was something they could undertake. Lens and body were stripped, cleaned, overhauled and serviced. Turna... See more

Rated 5 out of 5 stars

Well, I've been taking cameras to Sendean since back in the day when they were in St Anne's Ct. They have always been the go-to place for camera repairs. They have been consistently professional in... See more

Rated 5 out of 5 stars

I’ve been using Sendean camera repair service 4 times in the past 15 years and am very happy with the results. Very pleasant & helpful staff at the reception desk and prompt follow up to my queries... See more

Rated 5 out of 5 stars

This time my Canon AE1 Program film camera and 50mm lens - unused for decades, shutter and other malfunction problems - gotta go to Sendean! As with other repairs over the years - previously an expen... See more


Company details

  1. #2 of 6 best companies in Camera repair shop
  2. #10 of 38 best companies in Camera shop
  3. #13 of 40 best companies in Photography shop

Written by the company

At Sendean Cameras, fixing broken cameras and lenses is what we’re all about. We have the skills and expertise to get your kit working as good as new.


Contact info

4.9

Excellent

TrustScore 5 out of 5

423 reviews

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4.9

All reviews

(423)

93 reviews in the last 12 months

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Rated 4 out of 5 stars

The staff on reception were friendly…

The staff on reception were friendly and efficent. I believe the repair technicians know what they are doing as the camera is now working properly. The process of obtaining an estimate and then the carrying out of the repair is not for the impatient. I think it is mostly down the workload they have. After a few weeks or a month from memory, I did have to ring. I obtained prompt feedback as to the status of the repair. I unfortunately will need to use Sendean Cameras again because of a dropped lens from a camera bag.

17 December 2024
Rated 5 out of 5 stars

Great Job Done

The whole process from my original enquiry through setting up delivery, quotation, repair and return of the lens was clear and well Managed

17 December 2024
Rated 5 out of 5 stars

Sendean - the Viewfinder's Business

Sendean - the Viewfinder's Business

This is the second time I have used Sender: the first was a fairly straightforward replacement of a power unit in a Nikon. This second time was for the full-scale resurrection of a Sony DSC-RX100, which had completely collapsed after some hard use 6 years ago. And there was pressure of time, because I was leaving the country in 7 days time.

Sender did the repairs, promptly, expertly, completely in the agreed time for the quoted price, and now I have a sub-compact camera that is 12 years old and working as well as the day I bought it.

What a great company!

3 December 2024
Rated 5 out of 5 stars

Thank you, Sendean.

Very helpful and professional personel on phone and in store. It is very hard to find anyone who knows cameras these days- this company is very good.

17 September 2024
Rated 5 out of 5 stars

Extremely helpful, transparent, and willing to negotiate on a tricky repair

After a previous camera repair shop decided they couldn't help with my 35mm rangefinder (a rare Agfa Optima 1535 Sensor), I approached Sendean as they'd previously repaired a Hasselblad 500C/M for me in the past at their old premises, so I was well aware of their workmanship and timescales, alongside their willingness to complete a job.

They are a little on the pricier side for repairs, however, they will keep you updated at every opportunity, whether that be by phone or email. Of note is the fact that they are willing to go into technical details, and this became relevant in the context of my repair, as upon inspection they discovered that an integral part of the camera's workings had been removed/harvested for parts, which of course came as a surprise to me.

The unforeseen discovery did however push the price of the quote up by a significant amount. That said, Sendean were willing to part-exchange some of my old equipment against the cost of the repair.

Since receiving the camera back, it has functioned perfectly and has been restored to fantastic working condition. While it was very sad to find that my camera my have been robbed for parts by the previous camera repair shop I'd initially approached, Sendean did everything they could to source the required parts and make good on the situation, as well as helping to make it more financially viable for me to go ahead with the repair.

Yes, it was quite expensive, but in return I was guaranteed a fully working camera and I cannot fault the customer service. Thanks again.

22 October 2024
Rated 5 out of 5 stars

They Got The Know-How

After enquiring about receiving a little more information on the servicing work that was undertaken on my Braun Nizo Professional Super 8, I spoke with Andrew, top bloke it has to be said, who kindly took the time out of his day to explain to me in more detail the work that was undertaken on my beloved camera, Andrew knows his stuff. This is the first time I have used Sendean Camera, but will not be my last (I have a Rollieflex SL66 that I am looking to get serviced in the future) Although I have not yet tested the Nizo, I do feel that I can highly recommend Sendean Cameras for their professionalism and technical knowledge for all equipment of the bygone days.

12 November 2024
Unprompted review
Rated 5 out of 5 stars

Consistency

I was first introduced to Sendeans in the mid 60's by a friend in the film business. At that time Sendeans could be found in D'Arblay Street, Soho. I continued to use their services whenever needed and they continued to look after both me and my photographic equipment very well. Sendeans has by now migrated to an address near Columbia Road flower market but their friendliness and high level of service remains as it always has been. It is a pleasure to do business with them.

11 September 2024
Rated 5 out of 5 stars

Canon lenses can be repaired!

The AF on my 15 year old Canon 70-200mm F4 L (non IS) failed. I've had it since new and its taken many, many thousands of pics. The common thought is that old Canon lenses can't be repaired so it sat on my desk for a couple of days and nearly went into the bin. Fortunately I found Sendean and sent it to them - and it could be repaired! The lens came back looking almost as new, AF fixed, glass looking pristine, a really brilliant job! So that's the old Canon lenses can't be repaired myth blown, at least for my lens. Really great service from Sendean with an easy drop off and pick up at their office. Highly recommended.

29 May 2024
Unprompted review
Rated 4 out of 5 stars

Nikon FM3a repair.

The job they did for me was not easy and the necessary parts were apparently difficult to source. As a result it took quite a bit of time and was not cheap. Nevertheless the camera had a complete service as well and is now working well. I would have no hesitation in using them again.

22 October 2024

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