Sendean Cameras Reviews 

423
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's professional service and the high quality of their repairs, often returning items in an 'as good as new' condition. Many reviewers highlight the staff as knowledgeable, friendly, and efficient, providing excellent communication and prompt service. People appreciate the ability to fix complex issues, even for older or vintage equipment, often exceeding expectations and restoring functionality. However, some customers also noted that the repair process can be expensive or costly. Despite this, many of these reviewers still found the quality of the service and the resulting product to be well worth the investment, justifying the price for the excellent results achieved.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its professionalism, efficiency, and... See more

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with repairs that made... See more

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, efficiency, and... See more

Quality

Consumers find quality to be positive, with many reviewers praising the high quality of service and repair,... See more

Price

Customers had ambiguous experiences with price, with some reviewers finding the services expensive, noting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I contacted Sendean regarding water compromising my lens and body, and they confirmed that this was something they could undertake. Lens and body were stripped, cleaned, overhauled and serviced. Turna... See more

Rated 5 out of 5 stars

Well, I've been taking cameras to Sendean since back in the day when they were in St Anne's Ct. They have always been the go-to place for camera repairs. They have been consistently professional in... See more

Rated 5 out of 5 stars

I’ve been using Sendean camera repair service 4 times in the past 15 years and am very happy with the results. Very pleasant & helpful staff at the reception desk and prompt follow up to my queries... See more

Rated 5 out of 5 stars

This time my Canon AE1 Program film camera and 50mm lens - unused for decades, shutter and other malfunction problems - gotta go to Sendean! As with other repairs over the years - previously an expen... See more


Company details

  1. #2 of 6 best companies in Camera repair shop
  2. #10 of 38 best companies in Camera shop
  3. #13 of 40 best companies in Photography shop

Written by the company

At Sendean Cameras, fixing broken cameras and lenses is what we’re all about. We have the skills and expertise to get your kit working as good as new.


Contact info

4.9

Excellent

TrustScore 5 out of 5

423 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.9

All reviews

(423)

93 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding service

My binoculars needed fixing and Sendean repaired them. They are now better than when I first bought them! Excellent service - very professional and straight forward to deal with. I highly recommend them.

26 September 2024
Unprompted review
Rated 5 out of 5 stars

Reviving Equipment

Reviving Equipment

You get used to a particular camera, and after a while begin to love the idiosyncrasies of how your camera works, and the pictures it takes. So when the camera stops working, it's more than an inconvenience; it cuts you off from the way you like to take photographs.

Enter Sender. They can revive your equipment, and through it, your enthusiasm for taking pictures. And they do it efficiently, fairly, transparently, and reasonably. I have had two cameras repaired this summer by Sendean, and they have done a great job in both cases - in the second instance, within ten days so I could go abroad with my favourite Sony DSC-RX100.

What a great service they provide.

13 September 2024
Unprompted review
Rated 5 out of 5 stars

Very diligent

I’ve had my cannon a1 fully serviced by Andrew. He was great with tips on how to use it as well as restoring my camera. Thanks to all the lovely Sendean fam.

19 September 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service!

I had both an old Pentax film camera and a Panasonic digital camera needing fixing - and the manufacturers couldn't help as they no longer had parts. Sendean were helpful and knowledgeable, gave a prompt estimate and completely the repairs early. I was delighted with the result.

15 August 2024
Rated 5 out of 5 stars

I took one of my dads well used and…

I took one of my dads well used and much loved old cameras to Sendean Cameras in person to be repaired, serviced and cleaned.

Within a day or so they emailed me a full quote detailing what work would be required and a breakdown of the costs and the timescale involved.

All the staff I spoke to in person either via email or phone were extremely helpful and courteous.

The camera, that has a great deal of sentiment to me, was returned within the timescale and I was astonished at the result.

Thankyou to everyone at Sendean!

3 September 2024
Rated 5 out of 5 stars

My trusty Canon EOS was clearly in need…

My trusty Canon EOS was clearly in need of some maintenance, but the regular places all said it was too old. They referred me to Sendean. I took it to their shop, discussed the problems, and within three weeks it was ready for collection, working perfectly and the two lenses that I had included were also obviously much healthier. An excellent, efficient and affordable service. Thank you Sendean, you are now on my contacts list for all camera-related needs!

1 July 2024
Unprompted review
Rated 5 out of 5 stars

Awesome repair of a Nilon F4 200mm micro lens.

Dropped my lens off, they fully serviced, found spares and cleaned it up. They checked over all components and after an extensive week of testing, it's never performed better. Service was great, and they were really accommodating that I don't live in London so I couldn't just drop in and pick it up straight away.

12 July 2024
Rated 5 out of 5 stars

Excellent servce

They understood exactly what was needed. Quotation arrived on time. Work completed and advice sent. Return shioment as quick as feasible. Excellent service all round.

9 July 2024
Rated 5 out of 5 stars

Professional Camera Repairs

I Had given up on having my Canon EOS Camera and Kodak CX 4300 repaired as Canon and Kodak do not support the modelsanymore, and Sendean Cameras were recommended. The job to repair was professionally carried out and both cameras are now in good working order. Not sure about the repair costs

2 July 2024
Rated 5 out of 5 stars

Quality Service

I have used Sendean for several camera repairs and have always been happy with the quality and cost of the repair and reliability of the service. This repair proved to be no exception. There is good communication throughout the process. I like being able to get a low cost repair estimate before deciding whether to proceed. I have used the camera for several months and an confident the repair as solved the fault. issue has been

3 May 2024
Unprompted review

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