This mini automatic storm umbrella is really a different experience, it is almost as you were flying a kite, as the umbrella likes to move and "fly" according to the wind. Once you are use to it, it i... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great umbrellas. We bought ours years ago and it is still working fine. Much better and cheaper than having to buy one every time the wind destroys it. We have used in during a lot of rains, and we... See more
Having bought and lost many Senz umbrellas, I'm always impressed with your great service and the quality of your umbrellas. One feature I would like to see added is the option to attach "If found, pl... See more
After a technical problem with an umbrella and then a postal mishap meaning the broken umbrella was returned to me in HK rather than delivered to Senz in Europe for repair, Ingrid from customer servic... See more
Company details
Written by the company
Senz° how it all began The senz° story started with 3 Dutch students who were completely fed up with umbrellas that kept having to be thrown away after being blown inside out. So they started a revolution.
senz° umbrellas
Written by the company
- Choose sustainable design
- Would you like to be able to enjoy going outdoors every day too, without worrying about the weather? Would you like to contribute towards a cleaner planet? Do you always want to be protected from rain, stormy weather and the sun? And do you love innovative, stylish and comfortable accessories that totally fit in with your lifestyle? If so, join the worldwide senz° community of people who choose sustainable design. Choose the original storm umbrella and enjoy all types of weather from now on!
Register your senz°
We will extend your warranty for an additional one year
All senz° products come with a two-year warranty as standard. If you register your senz° umbrella we will extend your warranty for an additional one year.
Contact info
Kroonstraat 9, 4879 AV, Etten-Leur, Netherlands
- care@senz.com
- www.senz.com
4.5
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Stormproof as long as it lasts
The shape ist really good in windy conditions. Even on a bicycle. But it is far from beeing durable and long lasting. The frame broke after a few weeks of usage Very disappointing.
26 May 2023
Unprompted review
Reply from senz° umbrellas
Thank you very much for your review.
So sorry that your senz° no longer functions properly. However, we have an extensive repair service that can certainly repair your senz°.
Please contact us and we will help you to get your senz° back in perfect condition.
We would love to hear from you.
Kind regards,
senz° customer care
Awesome customer service
Awesome customer service, top notch experience when ordering a replacement end cap, free postage and in super quick time. So impressed that I own two!
10 January 2024
Unprompted review
The price was fair
The price was fair, but shipping was Euro 16 to New York. When the package arrived the envelope had a stamp showing the company paid Euro 5.
10 January 2024
Reply from senz° umbrellas
Thank you very much for your review.
We have meanwhile been in contact by mail and have already rectified your comment.
Sorry for the inconvenience and if there is anything else we can help you with, please let us know.
Kind regards,
customer care senz° umbrellas
Great quality umbrellas with beautiful…
Great quality umbrellas with beautiful design as well!
10 January 2024
super support
super support: precise and responsive.
they read the messages before answering.
thanks for helping!
the products are good and fancy!
9 December 2023
Fast service, great product
3 January 2024
Just Perfect...
3 January 2024
Very good umbrella
Good umbrella, I am satisfied with the quality of the product. It seems really resistant and the original design is marvelous. It was a gift for my partner and he was very pleased by it.
I was just a little frustrated by the website that do not have a "my order" section while connected. It would have been easier to follow the order (especially when I did not received any confirmation email).
I would greatly recommend this article and brand to anyone and will purchase more umbrellas in the future.
25 December 2023
Brilliant service
My umbrella lost a little part and I've contacted the business and they have send me the part without costs. How brilliant is that? I've managed to fix it, its very customer friendly but its als sustainable. Thank you
21 December 2023
Unprompted review
better than expected
21 December 2023
The product was quickly received
The product was quickly received, is efficient, light, strong, takes little space, is beautiful.
18 December 2023
Absolutely awesome umbrella I ever had
Absolutely awesome umbrella I ever had. Great design, sturdy and very professional umbrella
19 December 2023
2 Senz umbrellas
Bought 2 Senz umbrellas as a Christmas gift for one friend and for myself... I haven't tried it yet but am confident they are fantastic!!!
1 December 2023
Ingrid from Customer support was very…
Ingrid from Customer support was very helpful with placing my order and taking care about an unexpectedly difficult delivery of my order with UPS in France.
I should say that Senz customer support is far better than most of those I have experienced recently.
22 November 2023
Great product and service
Great product and service, prompt communications and item was sent to Australia in record time. Replacing a previous Senz that was 6 years old looking forward to using it in the tropical rain
22 November 2023
Very good surprise
I lost my big umbrella and i was looking after new one but very useful ; i remembered some advertising senz and this is the reason why i visited your website.
I decided despite quite important price to, order the XXL model and i'm happy with the quality of the article, really.
24 November 2023
I am a French buyer and I am satisfied…
I am a French buyer and I am satisfied with my purchase, fast shipping, good purchase
22 November 2023
Easy-to-use site and very prompt…
Easy-to-use site and very prompt delivery of goods ordered.
21 November 2023
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