I cannot rate Fletchers highly enough. From start to finish, little over one year. Lauren Bayliff is an absolute asset to the firm. Professional, friendly, knowledgeable and detailed. Lauren secured... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Huge thanks to all at Fletchers Solicitors (Southport) for your care, time and patience with concluding my claim with the most amazing outcome. Though I knew what had happened to me was terrible, it w... See more
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Have always been kept in the loop and communicated with from the very beginning, some personal touches along the way too make me thankful I chose this firm. I’ve been made feel at ease throughout the... See more
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Very professional, talked me through each stage letting me know what was needed from me. Any questions were felt with promptly and kept me up to date with progress, getting a settlement before court f... See more
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Company details
- #55 of 83 best companies in Law firm
- #2 of 5 best companies in Civil Law Attorney
- #39 of 60 best companies in Lawyer
- #26 of 36 best companies in Personal Injury Lawyer
Written by the company
When life changes in a moment, finding the right support can make all the difference. At Fletchers Solicitors, we support people and families through some of the most difficult times in their lives - whether that’s recovering after a serious injury or seeking answers following medical negligence. We combine expert legal guidance with practical rehabilitation and wellbeing support, helping our clients understand what’s happened, what comes next, and how to move forward with confidence. Our focus goes beyond the legal claim- it’s about standing alongside you, providing clarity, reassurance, and the support needed to rebuild for the moments that matter most.
Contact info
St James' Tower, 7 Charlotte Street , M1 4DZ, Manchester, United Kingdom
- 03300080320
- enquiry@fs.co.uk
- www.fletcherssolicitors.co.uk
Contact the Specialist Lawyers
4.7
Excellent
5k reviews
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All experience with Fletchers…
All experience with Fletchers Solicitors is nothing but very Professional !
Amazing communication throughout !!!
Very happy with the service so far!
3 September 2026
Reply from Fletchers Solicitors
Hi Ewa,
Thank you for taking the time to leave such a kind review.
We're delighted to hear that you've found our service professional and that communication has been excellent in your claim. Keeping our clients informed and supported at every stage is something we place great importance on, so it's wonderful to know this has been your experience so far.
We look forward to continuing to support you and wish you all the best as your case progresses.
Samantha
Fall from height
Fletchers have been absolutely incredible with me through the ongoing case! Kept up with communication and have been super reassuring throughout! Would fully recommend!
3 September 2026
Reply from Fletchers Solicitors
Hi Zoe,
Thank you for taking the time to leave such a wonderful review.
It's great to hear that you've had such a positive experience with our team throughout your ongoing case. Providing clear communication, reassurance, and support during what can often be a difficult time for our clients is incredibly important to us, so it's fantastic to know that this has been reflected in your experience.
Thank you for your recommendation. We really appreciate your kind words and look forward to continuing to support you as your case progresses.
Best wishes,
Samantha
From first contact Fletchers Solicitors…
From first contact Fletchers Solicitors were extremely helpful and answered all my questions before advising me on the next steps. Faye handled my case and kept me updated on everything. I have no complaints on anything
2 January 2026
Unprompted review
Reply from Fletchers Solicitors
Hi Victoria,
Thank you for taking the time to share your feedback.
We're delighted to hear that your experience has been so positive from the very first contact and that you felt well supported throughout the process.
We're especially pleased to hear your kind comments about Faye. Keeping clients informed and updated every step of the way is a key priority for us, and we're thrilled that this was reflected in your experience.
We'd love to share your feedback with Faye. If you'd be happy to do so, please respond to our Trustpilot request with a few more details so we can ensure your comments are passed on to the right team.
Best wishes,
Samantha
My experience
Always been updated and have gone a step ahead to get the best done for you.
Confidentiality maintained.
Good service and will surely recommend others.
2 September 2026
Reply from Fletchers Solicitors
Hi Neshah,
Thank you for taking the time to leave such a positive review.
We're delighted to hear that you have felt well informed throughout your case and that our team has gone the extra mile to achieve the best possible outcome for you. It's also great to know that you felt your confidentiality was maintained and that the service you received met your expectations.
Thank you again for your recommendation and for choosing Fletchers Solicitors. We wish you all the best.
Samantha
The people that I have had contact with, Joshua and Kerrie-Anne, have both been marvellous.
The people that I have had contact with have been extremely helpful and considerate. They have helped me tremendously through, what has been, the most traumatic period of my life.
26 August 2026
Reply from Fletchers Solicitors
Hi John,
We're pleased to hear that Joshua and Kerri-Anne have been helpful and considerate throughout your journey with us. We understand how difficult and overwhelming a traumatic experience can be, and it's incredibly important to us that our clients feel supported during such challenging times.
Thank you for your recommendation and for trusting Fletchers Solicitors to support you. We wish you all the very best.
Samantha
very helpful staff and professional,i…
very helpful staff and professional,i would highly recommend Fletchers solicitors to anyone i know.THank you for your help! :)
30 September 2025
Unprompted review
Reply from Fletchers Solicitors
Hi Ned,
Thank you for taking the time to leave such a positive review.
We're pleased to hear that you found our team helpful, professional, and supportive throughout your experience with us. Recommendations from our clients mean a great deal and we're especially grateful for your kind words.
Thank you for your feedback. We wish you all the best for the future!
Samantha
Reply from Fletchers Solicitors
Hi Pauline,
Thank you for taking the time to leave a review.
We're pleased to hear that you found our team helpful and that everything was explained clearly throughout the process. Providing straightforward advice and keeping our clients well informed is something we pride ourselves on, so it's great to know this was reflected in your experience.
We wish you all the best.
Best wishes,
Samantha
I thought the service was outstanding…
I thought the service was outstanding from start to finish and I would like to to put forward a huge thank you to Lorcan Young, who was just fantastic constantly, his work was amazing as well as he service he provided me.
Thank you again
1 September 2026
Reply from Fletchers Solicitors
Hi Billy,
Thank you for taking the time to leave such a wonderful review!
It's great to hear that you found our service outstanding from start to finish and thank you for your kind comments about Lorcan. We know he will be thrilled to hear that his hard work, dedication, and service made such a positive difference to your experience.
We wish you all the best for the future.
Samantha
Brilliant solicitors and paralegals at Fletchers…
Over a number of years we have received lots of support from Sharon Banger and Jannat, we really appreciate the hard work put into settling this negligence case. Thank you
1 September 2026
Reply from Fletchers Solicitors
Hi Fara
We're so pleased that Sharon, Jannat, and the wider team have been able to support you throughout your claim. We appreciate that these cases can be lengthy and challenging, so it's fantastic to know that their hard work, dedication, and support has helped to achieve a positive outcome for you.
Thank you for your feedback, Sharon and Jannat will really appreciate your recognition.
We wish you all the best for the future.
Samantha
All good
All good. Communications easy to follow advice and a swift response to all questions.
20 August 2026
Reply from Fletchers Solicitors
Hi Nick,
We're pleased to hear that you found our communications clear and easy to follow, and that any questions you had were answered promptly. Providing straightforward guidance and responsive support throughout the claims process is something we strive for, so it's great to know this was reflected in your experience.
Thank you for taking the time to share your experience. We wish you all the best.
Samantha
Great company and people
We have worked with Fletchers Solicitors for over 10 years now and such a positive experience. Kate has been on our case for around 5 years now and she is amazing, always there, supportive and understanding. Thank you
17 August 2026
Reply from Fletchers Solicitors
Hi Susan,
Thank you for taking the time to leave such a wonderful review.
We're delighted to hear that you've had a positive experience with us over the past 10 years. Building long-term relationships with our clients is incredibly important to us, and it's fantastic to know that you've felt supported throughout your journey.
We're especially pleased to hear your kind words about Kate. It's wonderful to know that her support and understanding over the last five years have made such a positive difference to your experience.
Thank you for your continued trust and kind words. We wish you all the best!
Samantha
My left eye
I cannot rate Fletchers highly enough. From start to finish, little over one year.
Lauren Bayliff is an absolute asset to the firm. Professional, friendly, knowledgeable and detailed. Lauren secured a payment for me, from an eye surgeon who was negligent and more interested in money than care. He left me with a lifetime condition (photophobia) that could have been easily avoided.
I thank Lauren for her diligence and unwavering support. With a result.
20 August 2026
Unprompted review
Reply from Fletchers Solicitors
Hi Terri,
Thank you for sharing your experience. We're delighted to hear that Lauren provided the professional, knowledgeable and supportive service you deserved throughout your claim. We understand the significant impact that medical negligence can have, and we're so pleased that Lauren helped secure a positive outcome for you.
Your kind words about Lauren being an asset to the firm are greatly appreciated, and we're sure they will mean a great deal to her.
Thank you for your recommendation and for placing your trust in us. We wish you all the very best for the future.
Samantha
They're great solicitors...
17 August 2026
Reply from Fletchers Solicitors
Hi Mohinder,
Thank you for your kind words and for taking the time to leave a review. Knowing that you were happy with the service you received means a great deal to us.
Best wishes,
Samantha
From the very start my experience with
From the very start my experience with Fletchers has been very good.they have been very helpful and guided me through this process very professionally
21 August 2026
Reply from Fletchers Solicitors
Hi Ian,
We're delighted to hear about your positive experience! It's great to know that you found our team helpful, professional, and supportive throughout the claims process. Guiding our clients and ensuring they feel informed every step of the way is something we pride ourselves on.
Thank you again for taking the time to share your feedback. We wish you all the best.
Samantha
Huge thanks to all at Fletchers…
Huge thanks to all at Fletchers Solicitors (Southport) for your care, time and patience with concluding my claim with the most amazing outcome. Though I knew what had happened to me was terrible, it wasn’t until Fletchers began to shine a light on things just how bad it was. The process was long (this is not a negative, my case was complex), and so patience was key. I was closely informed at all times with progress and any action required on my half. Thanks to Natalia, Amelia and Charlotte for your guidance and care, you’re all brilliant ⭐️⭐️⭐️⭐️⭐️
27 August 2026
Reply from Fletchers Solicitors
Hi Jon,
Thank you for taking the time to leave such a thoughtful review.
It's great to hear that you felt supported throughout what was a complex claim and that our team kept you informed every step of the way. Some cases can take a lot of time, but it's wonderful to know that the care, patience and guidance you received helped make the process as smooth as possible.
We're especially pleased to hear your kind words about Natalia, Amelia and Charlotte, and will make sure to let them know. They will really appreciate your recognition.
Thank you for placing your trust in Fletchers Solicitors. We're so pleased that we were able to achieve such a positive outcome for you.
We wish you all the best for the future!
Samantha
Very helpful and quick to respond
Very helpful and quick to respond. Highly recommended
27 August 2026
Reply from Fletchers Solicitors
Hi Caroline,
Thank you for taking the time to leave a review.
We're pleased to hear that you found our team helpful and responsive throughout your experience. Providing timely support and clear communication is very important to us, so it's wonderful to know this had a positive impact on your journey.
Thank you for your recommendation, it's hugely appreciated.
Best wishes,
Samantha
Polite workers
27 August 2026
Reply from Fletchers Solicitors
Hi Volodymyr,
We're pleased to hear that you found our team polite and professional throughout your experience with us.
Thank you for taking the time to leave a review.
Best wishes,
Samantha
The experience with these guys has been…
The experience with these guys has been amazing, and a very smooth sailing process. They kept me updated through out the whole process and answered all my questions and queries very quickly and efficiently. Surprised how fast this process has been! Justine was an absolute star! She was soo helpful and was very easy to speak to and I’m glad she was handling my case.
20 August 2026
Reply from Fletchers Solicitors
Hi Sidra,
Thank you for taking the time to leave such a wonderful review.
We're pleased to hear you found the process smooth and straightforward, and that you felt well informed throughout your claim. We're especially pleased to hear your kind words about Justine and will make sure to pass your kind feedback onto her.
Thank you for your recommendation, we wish you all the best for the future.
Samantha
From start to finish
From start to finish, the service was amazing, truly amazing, you was informed every step of the way, if your in need of a good solicitor, I would highly recommend
If i could give more than five stars I would, once again thank you Steve
27 August 2026
Unprompted review
Reply from Fletchers Solicitors
Thank you for your fantastic review, Steve.
We're delighted to hear that you were happy with the service you received from start to finish and that you felt kept informed throughout your claim. Providing clear communication and support at every stage is something our team is very passionate about, so it's wonderful to know this made a positive difference to your experience.
Your recommendation is hugely appreciated. We'd also love to share your feedback with the colleagues involved and would be really grateful if you could please respond to our Trustpilot information request with a few additional details.
Thank you for taking the time to leave your feedback, and we wish you all the very best for the future.
Samantha
Excellent Service from Philip Bond & Fletchers Solicitors
Excellent Service from Philip Bond & Fletchers Solicitors.
I am extremely satisfied with the professional service provided by Fletchers Solicitors, especially Philip Bond. He has been handling my personal injury claim very efficiently. The updates are clear and timely, and thanks to his hard work, the defendant’s insurer admitted liability without unnecessary delay. Highly recommended for their dedication and outstanding support.
Shakhirul
27 August 2026
Reply from Fletchers Solicitors
Hi Shakhirul,
Thank you for taking the time to leave such a fantastic review! We're delighted to hear that Philip has provided clear communication and efficient support throughout your claim, and that his hard work helped secure an early admission of liability.
Thank you also for your recommendation, it's really appreciated. We wish you all the very best for the future!
Samantha
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