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turboSMTP Reviews 651

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

be started the first time with turbo smtp and there were some problems with settings between turbo smtp and senblaster that waere not so logisc but after investigation and patience tubro smtp got the... See more

Company replied

Rated 5 out of 5 stars

Their support is excellent, fast, reliable, and they understand the demands of the client. And the LIVE CHAT agents are not AI, they are real HUMANS, and this is very important. And of course, one of... See more

Company replied

Rated 5 out of 5 stars

People often say: Even a blind chicken finds a grain of corn sometimes. Today, I've discovered this corn and treasure: Nelson from TurboSMTP. Not only did he impress me with his deep expertise, but a... See more

Rated 1 out of 5 stars

This company are scammers, please don't waste your hard earned money on them. After sign up your account gets activated and less than 5 mins another follow up message comes that your account is closed... See more

Company replied

Company details

  1. Email service provider
  2. Cloud Computing Service
  3. Software company

About turboSMTP

Written by the company

Smtp Mail Server – Professional SMTP service provider

Deliver your emails
straight to inboxes

We provide reliable and high-performance SMTP services for seamless email delivery.

Try TurboSMTP today!


100% Gdpr
Compliant

Your data is safe with us 🔐
We prioritize user data protection and adopt the best measures and practices to keep it secure.


Free Plan
Available

Sign up now and get 6,000 free emails/month (up to 200/day)!


Global Server
Infrastructure

Our servers and IPs across Europe, the USA, the Middle East, and Asia ensure full compliance with GDPR and other international regulations.


Flexible
SMTP Plans

Choose from a wide range of monthly and pay-as-you-go options, designed to match your email sending needs and volume.


24/7 Professional
Support

TurboSMTP provides 24/7 support via ticket, live chat, and phone in multiple languages, ensuring you're always covered.


Some among
our 100.000
happy customers

Try TurboSMTP today!

turboSMTP Customer Support

Get expert assistance 24/7, in your language.

Our dedicated team is available 24/7, 365 days a year to assist you with any technical, commercial, or general inquiries. Support is available in multiple languages: English, Italian, German, Arabic, French, Russian, Spanish, Romanian, Serbian, and Portuguese.

Get Expert Support

 


Contact info

4.2

Great

TrustScore 4 out of 5

651 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

This company are scammers

This company are scammers, please don't waste your hard earned money on them. After sign up your account gets activated and less than 5 mins another follow up message comes that your account is closed for some stupid reasons. To make matters worse, they state full refund has been sent but you won't receive any.

7 September 2023
Unprompted review
turboSMTP logo

Reply from turboSMTP

Thank you for bringing this review to our attention. We deeply regret any inconvenience you may have experienced with our service. However, I would like to clarify the situation for you and any potential readers of this review.

In this instance, it appears there was a misunderstanding. Your account was not approved due to specific reasons, which we understand can be disappointing. We apologize for any confusion or frustration this may have caused.

Regarding the refund, I want to reassure you that our company takes financial transactions seriously. When an account is not approved, any associated charges are promptly refunded. However, please keep in mind that the processing time for refunds can vary depending on your payment method and financial institution. It may take a few business days for the refund to reflect in your account.

If you have not yet received your refund or have any further concerns, please don't hesitate to reach out to our customer support team. We are here to assist you and ensure that any outstanding issues are resolved to your satisfaction.

We appreciate your feedback, and we value every customer's experience with our service. Your input helps us improve and provide better service in the future. Thank you for considering our response.

Rated 5 out of 5 stars

People often say

People often say: Even a blind chicken finds a grain of corn sometimes. Today, I've discovered this corn and treasure: Nelson from TurboSMTP. Not only did he impress me with his deep expertise, but also with his infinite patience in helping to find my mistak. Many thanks, Nelson – many thanks, TurboSMTP.
Manfred Leister.

11 August 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional Swift Response and Nice Support

turboSMTP impressed me with their swift response and excellent support. They were incredibly quick in addressing my inquiry, providing a personalized and detailed response within minutes. I highly recommend this service provider for their promptness and top-notch support.

17 July 2023
Unprompted review
Rated 1 out of 5 stars

This company is a scam

I signed up and paid for the $100/mo plan only to have my account suspended immediately for "spamming" before I even got to send an email and they are not refunding my money!

15 July 2023
Unprompted review
turboSMTP logo

Reply from turboSMTP

We regret to inform you that your account has been closed due to high risk of spam. Our top priority is to protect our userbase and maintain a secure environment for all TurboSMTP customers.
Please be advised that we have fully refunded your payment to the original method of transaction.
If you have any further questions or concerns, please don't hesitate to contact our customer support team via chat or email

Thank you for your understanding

Rated 1 out of 5 stars

poor service

poor service. Cirigliana assistant do not support our request

5 December 2022
Unprompted review
turboSMTP logo

Reply from turboSMTP

we are sorry but "cirigliana" is not our customer care operator. Can you better identify what you are referring to?

Rated 1 out of 5 stars

Strangest service

Strangest service.
We signed up to replace using google smtp relay for some internal email notifications. In total these amount to about 50 emails per month, to two email accounts total inside our own company/domain.

Went through a fairly long sign up process, including submitting very unusual new account information like a physical address. Then w/in an hour we were refused! They said we violated the terms of service, which I'm not sure how that is possible since we haven't logged in much less even attempted to use it yet!?

Whatever they used to determine this it would've been nice to know up front before we gave them so much private information. Could have turned into a scam also. Don't recommend.

27 February 2023
Unprompted review
turboSMTP logo

Reply from turboSMTP

Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience and frustration you experienced during the sign-up process. We understand that it can be disappointing when expectations are not met, and we take your concerns seriously.

We strive to provide a seamless and efficient sign-up experience for all our customers. We assure you that your privacy and security are of utmost importance to us, and we handle all information with the strictest confidentiality.

Our team is reviewing the situation to ensure that such issues are addressed promptly and effectively. We appreciate your patience and understanding in this matter.

Once again, we apologize for any inconvenience caused. Your feedback is crucial to our continuous improvement, and we appreciate your honesty.

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