TV installation was all carried out to schedule and all connections thoroughly checked to ensure everything was working correctly. The Internet/Wi-Fi connections were also checked and the signal to... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Good friendly advice prior to purchase. Fantastic prices and offers. Free 2 day delivery with constant updates. Smooth professional delivery and setup if required. Sevenoaks Sound and Vision gave me a... See more
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I’m a returning customer and as always I find Sevenoaks courteous professional and always spot on with the deliveries. 80% of my gear has been purchased with them. The last 2 purchases even had a com... See more
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Open honest support I was looking at a sub, called Tom at SSAV Sutton Coldfield who had previously helped me with buying my system I was looking at a Demo PSB BP8 at another shop at a hu... See more
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Company details
- #8 of 39 best companies in Hi-fi shop
- #18 of 192 best companies in Electronics store
- #4 of 31 best companies in Home audio shop
- #2 of 6 best companies in Home Cinema Installation
- #8 of 47 best companies in TV shop
About Sevenoaks Sound and Vision
Written by the company
Established in 1972
Sevenoaks Sound and Vision is one of the largest independent Hi-Fi and Home Cinema retailers in the UK.
20 beautiful stores nationwide
A best-in-class eCommerce website, and a friendly UK based Telesales team, Sevenoaks offers a unique, first-class experience. All of this is supported by a custom installation service which specialises in the creation and installation of bespoke home entertainment systems to suit all budgets.
Superb customer service
At Sevenoaks, we guarantee superb customer service – that means listening carefully to what you want, offering impartial, expert advice and access to an unrivalled product range with every leading manufacturer represented. Our knowledgeable staff are highly trained, dedicated to customer service and have a genuine enthusiasm and passion for home entertainment.
You can reach us via:
email:- support@ssav.com
Telephone:- 01732 740944
The phone lines are open Monday – Friday 9am to 5pm and the team will try to answer any queries.
Talk to the experts
You can now talk to the experts and place your order directly over the phone with our friendly UK based team by calling 0333 016 4775 from 9am to 5:30pm Monday to Saturday, and 10am to 4pm Sunday.
Our 0333 number is a local rate call and our fully product-trained team is on hand to answer any questions you may have. So if you want to check that new smart TV is the right one for you, ask about which turntable best suits your requirements, or simply check stock availability before placing your order, we are here to help so call us today!
Design & Installation
Whether you are building, renovating, or just want to expand an existing audio-visual system, we will listen to your requirements and produce a bespoke design based on your needs and budget. We manage the entire project, from the initial no obligation consultation, through to a complete, professional installation, without a wire or cable to be seen.
We also offer an optional free of charge site visit, where one of our team will visit you to discuss the perfect way to integrate your new project into your home.
See our Design & Installation page to find out more and book a site visit.
Contact info
Unit 1 Morewood Close Industrial Estate, TN13 2HU, Sevenoaks, United Kingdom
- 01732 740944
- support@ssav.com
- www.sevenoakssoundandvision.co.uk
4.9
Excellent
9k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was made easy to make up my mind
It was made easy to make up my mind, and I have it installed and playing as I type. Fab audio centre, very classy sound; well, it's Technics
16 September 2026
Reply from Sevenoaks Sound and Vision
Hi, thank you for your kind words! We’re thrilled to hear you were pleased with our service. Wishing you all the best, SSAV.
Great advice with competitive pricing
Purchased a REL 1205 Mk 2 subwoofer. Great advice from Sevenoaks and they were able to offer a price lower than the one I found on the web.
16 September 2026
Reply from Sevenoaks Sound and Vision
Hi, thank you for your kind words! We’re thrilled to hear you were pleased with our service. Wishing you all the best, SSAV.
Because as of 18:15 on the Wednesday a…
Because as of 18:15 on the Wednesday a couple of days after ordering on your website I have not received my item, and you are asking me to rate your service, that's poor.
23 September 2026
Reply from Sevenoaks Sound and Vision
Sorry about this, and we completely understand the frustration of receiving a review request before your order has arrived.
Your item was posted on the 21st, so it should hopefully be with you very soon. If you do need any help in the meantime, please give our Yeovil store a call on 01935 700078. They’re our Rega dealer and will be very happy to help.
New Speakers
Following a lot of time / patience and excellent knowledge from Tom and the team at Sutton’s Coldfield I now have new PMC Prophecy 1 speakers .
A great experience all round
21 September 2026
Unprompted review
Reply from Sevenoaks Sound and Vision
Hi, thank you for your kind words! We’re thrilled to hear you were pleased with our service. Wishing you all the best, SSAV.
Helpful, knowledgeable staff.
The staff were helpful and knowledgeable in dealing with my questions about a new amplifier. They also kept me up to date about any holdups in stock from the manufacturers and delivery dates.
19 September 2026
Reply from Sevenoaks Sound and Vision
Hi, thank you for your kind words! We’re thrilled to hear you were pleased with our service. Wishing you all the best, SSAV.
Great speaker demo hosted by Alec!
Great speaker demo hosted by Alec!
Gave us an iPad with Qobuz and left us to it. Brilliant!
Thank you Alec!
James was also very helpful when we picked up the speakers later.
21 September 2026
Reply from Sevenoaks Sound and Vision
Hi, thank you for your kind words! We’re thrilled to hear you were pleased with our service. Wishing you all the best, SSAV.
Fantastic Service
After an online purchase, which after receiving the TV I realised wasn't appropriate for my room, the Bristol branch went out of their way to correct what was my mistake to ensure I was fully happy with my new TV.
The best customer service I have had from anyone in a very long time.
5 September 2026
Reply from Sevenoaks Sound and Vision
Hi, we’re so pleased to hear you had a great experience with us. Thank you for taking the time to share your thoughts! All the best, SSAV.
Excellent service from a great team
Excellent service from a great team! Thank you for all your help.
19 September 2026
Reply from Sevenoaks Sound and Vision
Hi, we’re so pleased to hear you had a great experience with us. Thank you for taking the time to share your thoughts! All the best, SSAV.
Great communication & passion for the…
Great communication & passion for the equipment.
19 September 2026
Reply from Sevenoaks Sound and Vision
Hi, we’re so pleased to hear you had a great experience with us. Thank you for taking the time to share your thoughts! All the best, SSAV.
A very helpful and professional…
A very helpful and professional company .iam most pleased with my recent purchase.lwould strongly recommend this company.
12 September 2026
Reply from Sevenoaks Sound and Vision
Hi, we’re so pleased to hear you had a great experience with us. Thank you for taking the time to share your thoughts! All the best, SSAV.
The main feature I can highlight is the…
The main feature I can highlight is the speed of delivery after I placed my order. This was my only contact with the company.
26 August 2026
Reply from Sevenoaks Sound and Vision
Hi, we’re so pleased to hear you had a great experience with us. Thank you for taking the time to share your thoughts! All the best, SSAV.
A great store, lots of choice and keen prices
A great store environment, lots of choice and very keen prices. Plus exceptional product knowledge make for an excellent customer experience.
14 September 2026
Reply from Sevenoaks Sound and Vision
Hi, we’re so pleased to hear you had a great experience with us. Thank you for taking the time to share your thoughts! All the best, SSAV.
Reply from Sevenoaks Sound and Vision
Hi, we’re so pleased to hear you had a great experience with us. Thank you for taking the time to share your thoughts! All the best, SSAV.
My first time ordering from Sevenoaks…
My first time ordering from Sevenoaks and everything was great. My new amplifier was delivered safely and on time. Quality product, fairly priced.
Thanks. Would use again.
9 September 2026
Reply from Sevenoaks Sound and Vision
Hi, we’re so pleased to hear you had a great experience with us. Thank you for taking the time to share your thoughts! All the best, SSAV.
Engaging and helpful assistance
Engaging and helpful assistance. Listened to my requirements and took the time to find the solution.
19 September 2026
Reply from Sevenoaks Sound and Vision
Hi, we’re so pleased to hear you had a great experience with us. Thank you for taking the time to share your thoughts! All the best, SSAV.
Excellent service from all the staff
Excellent service from all the staff. Very helpful advice a great demo. Excellent installation service too.
17 September 2026
Reply from Sevenoaks Sound and Vision
Hi, we’re so pleased to hear you had a great experience with us. Thank you for taking the time to share your thoughts! All the best, SSAV.
Great customer service from all the…
Great customer service from all the team at the Witham branch. I purchased a pair of ex demo kef speakers and they were in perfect condition. Easy to deal with. Very happy customer. Thank you
You must look after your equipment very well.
19 September 2026
Reply from Sevenoaks Sound and Vision
Hi, we’re so pleased to hear you had a great experience with us. Thank you for taking the time to share your thoughts! All the best, SSAV.
Streamer repair
Very good service for a repair to a Bluesound Vault 2 streamer/ripper unit. Prompt return of unit and all done for a very fair price.
19 September 2026
Reply from Sevenoaks Sound and Vision
Hi, we’re so pleased to hear you had a great experience with us. Thank you for taking the time to share your thoughts! All the best, SSAV.
Easy ordering
Easy ordering. Easy and reliable delivery. No damage to delivery box or items inside.
All contents as expected.
18 September 2026
Reply from Sevenoaks Sound and Vision
Hi, we’re so pleased to hear you had a great experience with us. Thank you for taking the time to share your thoughts! All the best, SSAV.
Amazing and helpful service
Amazing and helpful service. Easy to contact and place order. Super quick delivery.
16 September 2026
Reply from Sevenoaks Sound and Vision
Hi, we’re so pleased to hear you had a great experience with us. Thank you for taking the time to share your thoughts! All the best, SSAV.
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