TV installation was all carried out to schedule and all connections thoroughly checked to ensure everything was working correctly. The Internet/Wi-Fi connections were also checked and the signal to... See more
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Established in 1972
Sevenoaks Sound and Vision is one of the largest independent Hi-Fi and Home Cinema retailers in the UK.
20 beautiful stores nationwide
A best-in-class eCommerce website, and a friendly UK based Telesales team, Sevenoaks offers a unique, first-class experience. All of this is supported by a custom installation service which specialises in the creation and installation of bespoke home entertainment systems to suit all budgets.
Superb customer service
At Sevenoaks, we guarantee superb customer service – that means listening carefully to what you want, offering impartial, expert advice and access to an unrivalled product range with every leading manufacturer represented. Our knowledgeable staff are highly trained, dedicated to customer service and have a genuine enthusiasm and passion for home entertainment.
You can reach us via:
email:- support@ssav.com
Telephone:- 01732 740944
The phone lines are open Monday – Friday 9am to 5pm and the team will try to answer any queries.
Talk to the experts
You can now talk to the experts and place your order directly over the phone with our friendly UK based team by calling 0333 016 4775 from 9am to 5:30pm Monday to Saturday, and 10am to 4pm Sunday.
Our 0333 number is a local rate call and our fully product-trained team is on hand to answer any questions you may have. So if you want to check that new smart TV is the right one for you, ask about which turntable best suits your requirements, or simply check stock availability before placing your order, we are here to help so call us today!
Design & Installation
Whether you are building, renovating, or just want to expand an existing audio-visual system, we will listen to your requirements and produce a bespoke design based on your needs and budget. We manage the entire project, from the initial no obligation consultation, through to a complete, professional installation, without a wire or cable to be seen.
We also offer an optional free of charge site visit, where one of our team will visit you to discuss the perfect way to integrate your new project into your home.
See our Design & Installation page to find out more and book a site visit.
Unit 1 Morewood Close Industrial Estate, TN13 2HU, Sevenoaks, United Kingdom
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After making my purchase, I left them with the wrong email address and wrong phone number. They were very proactive in trying to contact me when the item came into stock, including sending me a snail mail letter as the last resort. Great customer service!

Reply from Sevenoaks Sound and Vision
You offered a great deal on an ex-display item which I arranged to collect at Sevenoaks. The item is great, but I was a bit disappointed at the collection, which was disinterested, and curt. No attempt to chat, see whether I needed any help with set-up or any extras. So good deal, but lacking in salesmanship. Edit: I was called in response to the above, which was a great thing to do. Thank you.

Reply from Sevenoaks Sound and Vision
Good friendly advice prior to purchase. Fantastic prices and offers. Free 2 day delivery with constant updates. Smooth professional delivery and setup if required. Sevenoaks Sound and Vision gave me a stress free 5 star service. I definitely recommend them and will use their services again, THANKS

Reply from Sevenoaks Sound and Vision
Dealt with Sevenoaks Hifi for years and always been a good experience, helpful and friendly staff make the purchasing experience easier
I’m going back to vinyl as like many others these days and purchased a new turntable , and NAD streaming amplifier for my new music listening room I’m setting up, Be good once all finished
Thx guys

Reply from Sevenoaks Sound and Vision
Found excellent Q Acoustics 5010 speakers, almost 50% off in the sale, ordering was easy, delivery very fast! Speakers sound superb, a great choice.
As a long term Sevenoaks customer, I've bought an amplifier, a CD player, and B&W floorstanders. Very helpful knowledgeable staff, top grade audition rooms, best hi-fi service anywhere!

Reply from Sevenoaks Sound and Vision
The shopping experience was good. Derek was well informed and helpful throughout.

Reply from Sevenoaks Sound and Vision
Great service from Manchester and thanks to Oli for his advice on the new amplifier. In my opinion he went the extra mile.

Reply from Sevenoaks Sound and Vision
Offered me a good trade in price for my old speakers and gave me some discount on the new ones. Helped take the new speakers to the car as they are too heavy to carry. Very good and helpful service.

Reply from Sevenoaks Sound and Vision
Great service and price from the guys at Manchester branch of Sevenoaks sound and vision

Reply from Sevenoaks Sound and Vision

Reply from Sevenoaks Sound and Vision
Easy transaction,speakers well boxed,look great in my studio,will definitely use Sevenoaks Sound and Vision again,,,,,,,,,,,,,,

Reply from Sevenoaks Sound and Vision
Bought streamer and cd transport online. Kev could not have been more helpful with advice and there was no hard sell. Products exactly as described. Only fly in ointment was DPD letting me down with delivery.

Reply from Sevenoaks Sound and Vision
Bought an ex demonstration 4k TV from the Bromley store. Excellent price and they agreed to deliver locally
Delivery was on time.

Reply from Sevenoaks Sound and Vision

Reply from Sevenoaks Sound and Vision
Great service, ex demo product was perfect as stated and promptly despatched.

Reply from Sevenoaks Sound and Vision
I have always been impressed by the knowledge of the staff. On the recent occasions I have found Andy both helpful and knowledgable. The prices are also competitive.

Reply from Sevenoaks Sound and Vision
Speakers arrived by DPD and not Evri so that is worth 5 stars on its own!
Although a clearance item they were packed in original box and packaging with all accessories intact
Well done Sevenoaks I will be back soon.

Reply from Sevenoaks Sound and Vision
Value for money, was kept updated on delivery which was the next day. Website wasn’t easy to use on iPhone and had to use laptop to place the order but still 5 out of 5 for service.

Reply from Sevenoaks Sound and Vision
I’m a returning customer and as always I find Sevenoaks courteous professional and always spot on with the deliveries. 80% of my gear has been purchased with them. The last 2 purchases even had a complimentary email explaining where to find set up information from the store manager. Now that’s something you don’t get every day.
Thank you Sevenoaks.

Reply from Sevenoaks Sound and Vision
The order arrived swiftly and in a perfect condition.
Sadly, the headphones were uncomfortable to wear, so I had to return them.
The returns process was quite straightforward and the refund was reasonably swift.
Thank you.

Reply from Sevenoaks Sound and Vision
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