Seven Seas Worldwide Reviews 

The staff is very helpful, when I have the query, they answer quickly.

First time shipping internationally and didn't know what to expect. For the most part, the process has been seamless and the customer service excellent with helping answer questions on areas that weren't particularly clear e.g. insurance and questions related to the required documentation. The supplied boxes to pack my items were far superior and sturdier than the usual moving boxes giving me comfort in packing fragile items. The young guy from SS who arrived on pickup day was amazing and helped us with packing the box carefully with all our prized possessions and artwork. Everything fit perfectly! I've been notified of updates subsequently and the box has now been packaged onto a container and is awaiting being loaded on a ship to its final destination.

Ridiculously expensive with costs added after they quote shipping…”an additional USD 2,000 once it arrives in USA”.

Salesperson also had to check the dinensions of the “cubes” while speaking with me. Given there are only three sizes one would think, this information would be engrained in their Seven Seas Worldwide salesperson souls! I can only imagine I was talking with a random recruit unfamiliar with the services provided.

No thanks Seven Seas! I am glad I dodged that bullet and found alternative shipping support

Used Seven Seas to ship my stuff from Halifax to Perth and it was a very straightforward and easy process!

I got tracking updates for every step of the journey which put me at ease. Everything arrived safely, with no broken or missing boxes.

Boxes helped organise and the extras like tape, pen and wrap were a thoughtful addition.
Documents were easy and intuitive.
A great overall experience with clear pricing.

Dear SevenSeas Team,

I am sharing my experience with my recent move from Chicago to Melbourne using Seven Seas. Moving from the US to Australia can be daunting, but the team made the process seamless.

The website was a great resource during my initial inquiries, providing excellent information and tips regarding customs protocols and online forms. Additionally, every interaction with the customer service team was professional and helpful.

The pickup and delivery were very efficient, and I want to give a special shout-out to the truck drivers at both ends of the journey for their kindness and humor. It was very easy to track my MoveCube along the way, and all of my belongings arrived safely and intact.

After three international moves I highly recommend their services to anyone moving overseas. Thank you for the excellent service.

My experience with Seven Seas Worldwide was a very positive one!
After looking at all my options I decided to use a small MoveCube to ship my belongings from London, UK, to Christchurch, New Zealand.

Give yourself enough time to pack properly as admittedly, there is quite a bit of paperwork and organisation involved in the initial set-up. That being said the customer service team, no matter who I spoke to, were extremely helpful, patient and understanding. They were always more than happy to assist me and never once made me feel that I was asking silly questions or wasting their time.

Once my shipment was underway, it took approximately three months door-to-door. I was able to track my shipment while it was at sea, and I was kept informed every step of the way right up until delivery.

I’m very happy to say that all of my belongings arrived in perfect condition.

Every staff member I dealt with throughout the process was helpful, friendly and pleasant. Seven Seas Worldwide may not have been the cheapest option available at the time, but I’m really glad I decided to go with them. They made what could have been a very stressful experience as straightforward and stress-free as possible.

I would definitely use again without hesitation.

A big thank you to everyone I dealt with at Seven Seas Worldwide for making my move as painless as possible!

Yours faithfully,

A relieved and very happy customer 🙏🏻😊

Your company staff went beyond the call of duty. Always so willing to help and find solutions which sometimes seemed to be intractable problems. They were always friendly & a pleasure to deal with. Lastly and most importantly, they found a cost effective solution when they thought out of the 'box', (pun not intended!?) and allowed me to construct my own box with some leeway size way. It made all the difference and allowed me to bring a preciousfamily heirllom to Australia. Well done and my heartfelt thanks to Seven Seas and the staff who assisted me!

Good service

My previous experience of MoveCube was good. Not this time. My 'Cube' arrived in the UK from Australia on exactly the predicted date. But then I had to wait NEARLY A MONTH for it to be delivered. Poor logistics management - which shipping companies should be really good at. Result: when I really needed my personal belongings, they were sat in a warehouse for weeks, showing as 'available for delivery'. It's a one-sided business model: no explanation (until now - and NO APOLOGY) for weeks of delay by Seven Seas and no consequence. If I take more than 30 minutes to unload, I face a penalty. Is that fair or reasonable? No, and it's very disappointing service.

It's been 215 days since my movecube left the US headed for Dublin.

It arrived in the Dublin port on 29 July 2026. We paid destination fees and the crate cleared customs on 31 July, yet we still have no delivery date. When the crate arrived to Ireland, the local company was fantastic in communicating with me. But after paying all fees, I was told several times by the local rep that 'the transport company would phone to arrange delivery'. No one has phoned. And when I reach out to check on scheduling delivery, I am advised someone will phone to schedule later - always later.

I have emailed the main customer service address several times, and no one has responded. A few days ago, I received an odd email from sevenseas stating my movecube was delayed on the water, yet this was after I was told it had cleared customs in Ireland.

I have no idea what is going on. I do know that I paid a substantial amount of money and now I am sitting here without my personal effects and have no idea if or when they will be delivered, let alone if they actually safely arrived and everything is intact.

The service has been great (with the exception of the extremely long delays) until scheduling delivery & the movecube actually being delivered.

From Canada to Europe. Seven Seas sent my luggage all around the world, passing through Hong Kong.
It took more than 5 months. I know it seems unreal, but they did. Also with an exaggerated cost for such a poor service. Avoid this company at all costs.

The online documentation experience was clear and when I needed assistance the service center was patient and effective. Overall the experience was stress free.

Helpful
Great customer service
Kind staff

From collection to delivery I was kept informed. The pick up and delivery were spot on for timings too. All my shipment arrived in perfect condition. Would recommend and use again.
No hidden costs. Exactly as promised. Thank you.

We used Seven Seas Box Worldwide Box Service to ship our belongings from the United Kingdom to Australia. The service was seamless from booking to finally receiving our shipment in Australia. The process was easy, just as they said on their website. There were no hidden charges or new charges like other popular international moving or logistics services. When we had any questions and spoke with the Customer Service Representatives on the phone, they were very kind and helpful, making sure that our concerns were resolved before they ended the call. Also, the timeline was just as predicted so we knew what to expect, and we were able to track our shipment using the Live Tracking service. What is more? We received the first batch of our shipment (8 Boxes) without any scratch.
I say this is all round Excellent Service. I have started recommending them to others and will definitely use Seven Seas again.

Very good service, thorough and helpful with everything from box delivery to pick up to shipping.

Great, friendly staff

Sending a packing box from the UK to NZ with no prior knowledge. The process was easy, communication was great.
Fees did arrive very quickly
Box arrived in perfect condition - no breakages
Thanks :)