Overall, a very good experience. The boxes were solid and collected on time by a pleasant and professional driver. Any queries or changes I had were managed efficiently by the staff at Seven Seas thro... See more
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I would like to express my thank you for the great service that I received from your team. I would especially like to recommend Joe, the Customer Service consultant, who guided us through the en... See more
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I was moving my belongings from the LA area, and Jaime arrived on time even after a three-hour drive. He was very professional and clearly explained to my family and me how to arrange and place everyt... See more
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Excellent Customer Service. Right from the first call, all questions were answered thoroughly and all the steps were explained to us clearly. Starter pack was sent once booking was confirmed and it wa... See more
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Company details
- #36 of 39 best companies in Removals company
- #4 of 4 best companies in Container service
- #33 of 37 best companies in Removals Service
- #23 of 28 best companies in Delivery Company
- #17 of 21 best companies in Shipping service
Written by the company
Seven Seas Worldwide are world leaders in international relocation offering personal, corporate and student shipping and storage services to suit your needs. We have helped millions of people move abroad with our complete door-to-door shipping services, taking all the stress from your international relocation. Check out our revolutionary approach to moving home called the MoveCube, an all-purpose container that we bring directly to your home for loading! And be part of our 'declutter' campaign on the website which provides advice and guidance on what to take and what to leave behind when moving home.
Written by the company
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4.4
Excellent
10k reviews
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Reply from Seven Seas Worldwide
Thank you Si Wai Lau for using our Boxes and Baggage service by sea to move your boxes to Hong Kong from Australia, we are really thrilled that you have liked our service.
Regards, Seven Seas Worldwide
Missing artwork, kitchenwares and damaged bike
The trucks that picked up our 3-pod shipment in the US arrived several hours late, with an attitude of indifference, outside the scheduled window. We did not receive our most valuable piece of artwork that we shipped, and one of my husband's bikes was damaged during inspection because the entire shipping box was carelessly ripped open from the bottom. Some of our kitchenware boxes went missing. The actual delivery men in Australia were stellar.
22 October 2025
Unprompted review
Reply from Seven Seas Worldwide
Please accept our sincere apologises for the disappointments you have experience with your shipment of multiple MoveCubes. We will conduct an investigation into what happened in the USA.
We have not received any notification from you relating to the issues of the arrival of your shipment so we are a little unclear about the missing artwork and bicycle. We will try to contact you directly to better understand what has happened.
UPDATE, March 24, we have now reviewed the footage of the inspection by AQIS of your three MoveCubes.
Very little was disturbed:
553/454, only one box removed for inspection and then returned to where it had been removed.
553/455, only two boxes were removed for inspection and similarly returned to the same location within the MoveCube.
553/155, upon opening, one box had been crushed from the weight of the other boxes packed on top of it. The bike box was opened from the back for visual inspection but remained within the MoveCube and nothing was removed. A cloth bag and three boxes were removed for inspection and then returned neatly.
The MoveCubes were then resealed, transported to our closest depot to you and delivered to you to be emptied.
Regards, Seven Seas Worldwide
Great service and no breakage!
The online process for scheduling delivery at both ends was quite straightforward for this shipment from US to Australia. I honestly was shocked there was virtually no breakage of fine china and glasswear as well as some personal items. I found communications a bit vague while it was in depot prior to shiping (i.e. 6-8 weeks before it was shipped and I didn't get any updates. But after that I could see where it was and the process was straight forward.
22 March 2026
Reply from Seven Seas Worldwide
Thank you Elizabeth for using our Boxes and Baggage service to move your boxes to Australia from the USA, we are really glad we could help and that you are happy with our service.
Regards, Seven Seas Worldwide
There was friendly and efficient…
There was friendly and efficient assistance at every stage.
20 March 2026
Reply from Seven Seas Worldwide
Thank you Ronwyn for choosing our MoveCube service for your international move to the USA from South Africa, we are really happy that you have liked our service so far and will work hard to have your shipment delivered to you as soon as possible at your new address.
Regards, Seven Seas Worldwide
Overall really seamless from door to…
Overall really seamless from door to door! We ordered a pod even without speaking to anyone! Information around pod drop off and pick up was clear and the whole process was clearly detailed online in our account. My only suggestion would be to give customers a clear 24hr gab on when the pod will be delivered - not within 24hrs. As it gets hard having to organise people to help around other people’s calendars.
22 March 2026
Reply from Seven Seas Worldwide
Thank you Anna for choosing our MoveCube service for your international move to Australia from the USA, we really appreciate you comment and will look to making this adjustment.
Regards, Seven Seas Worldwide
Communication is great
Communication is great. Everything that was scheduled thus far happened exactly as planned.
20 March 2026
Reply from Seven Seas Worldwide
Thank you Janneke for choosing our MoveCube service for your international move to Canada, we are really thrilled that you have liked our service so far. Your shipment is loaded and will leave shortly, we will deliver it back to you as soon as possible.
Regards, Seven Seas Worldwide
Thailand to Australia…
The delivery from Thailand to Australia was super convenient and fuss free, you get information and notification along the whole process. They provide boxes even materials for to wrap tape and write.
The hotline is very accessible as well if you need to change dates for delivery or drop off.
The only issue we had was they don’t deliver to your door step we stay in an apartment.
Another would be it’s took quite a while so either you ship less important stuff or ship it to your destination earlier when moving.
20 March 2026
Reply from Seven Seas Worldwide
Thank you Regina for using our Boxes and Baggage service by sea to move your shipment of boxes overseas to Australia, we are really happy that you have liked our service and support.
Regards, Seven Seas Worldwide
Seven Seas saved my life.I used it…Trusted great company
Seven Seas saved my life.I used it twice in this year.The driver were so friendly and helpful.The office people I called for helped were very helpful and made my questions easy to understand.
The second time for my cube to be pick up I stressed alot because had a operation and was not able to pick up heavy boxes.When he stopped he was friendly as always.He helped loading the boxes with a smile and packed everything to the centimetre...I don't now how he could fit in everything..but he is good.Thank you Seven Seas.Everytime someone is asking on Facebook who can helped with moving abroad I give your name with a big smile.
19 March 2026
Reply from Seven Seas Worldwide
Thank you Christina for choosing our MoveCube service for your international move to South Africa from Australia, we are really thrilled that you are happy and we will pass on your appreciation to our colleague who assisted you.
Regards, Seven Seas Worldwide
Delivered my surfboard broken
Delivered my surfboard broken, never picked up a phone call or replied to an email to activate the insurance I paid for.
15 March 2026
Reply from Seven Seas Worldwide
Dear Catarina, we are very sorry to hear of the damage to your board.
We have answered your call and responded to you on how to make an insurance claim but you have taken Basic insurance which does not cover damage.
Regards, Seven Seas Worldwide
Small move cube, great experience
Used the small move cube.
Really happy with that process. The staff in the depot were really helpful
Losing a point because the tracking tool doesn't track the journey at all, just departure and arrival
17 March 2026
Reply from Seven Seas Worldwide
Thanks for the update, Si, but you should be able to track your shipment as it progresses around the world from New Zealand. We are checking to see what is the issue and will call you to see how we can let you see its progress.
Thank you too for using our MoveCube service for your international move to Ireland.
Regards, Seven Seas Worldwide
It's convenient to track the shipment…
It's convenient to track the shipment on the website. Hotline staffs are helpful when arranging shipments and giving advice. Drivers are nice and arrived on time.
15 March 2026
Reply from Seven Seas Worldwide
Thank you Candie for using our Mini Move service to move your boxes and suitcase across Australia, we are really happy that you have liked our service.
Regards, Seven Seas Worldwide
Disappointed service
Was told my boxes would be packed in the next shipment 2 months ago. Never heard anything until I emailed myself - where I was told the next day they would be packed into a shipment. While I understand that mistakes happen, but the customer rep told me I hadn’t been forgotten about which is a complete lie. Disappointing
17 March 2026
Reply from Seven Seas Worldwide
Thank you Nicolas for your posting, we are sorry for your disappointment but we will still deliver your shipment within our quoted transit time to your address in Singapore.
Regards, Seven Seas Worldwide
I had lots of questions and every time…
I had lots of questions and every time I called the person who answered was knowledgable polite and helpful. The driver who dropped off my boxes and the driver who picked up my boxes were both friendly and made me feel that my boxes would be cared for. I’m glad I chose this company they were very reasonably priced as well.
3 March 2026
Unprompted review
Reply from Seven Seas Worldwide
Thank you Sandra for using our Boxes and Baggage service by sea to move your boxes of personal effects to Australia from the United Kingdom, we are really happy that you have liked our service so far and will work to deliver your shipment to you as soon as possible.
Regards, Seven Seas Worldwide
Excellent service
Excellent service. Friendly staff. Package was tracked perfectly with regular updates. Drivers were friendly and helpful on both ends. Truly exceeded my expectations!
17 March 2026
Reply from Seven Seas Worldwide
Thank you Adrian for using our MoveCube service for your international move to South Africa from China, we are really very happy that you have liked our service and support online and in both countries.
Regards, Seven Seas Worldwide
Good service
4 March 2026
Unprompted review
Reply from Seven Seas Worldwide
Thank you Robert for choosing our Boxes and Baggage service by sea to move your shipment of suitcases to China from Australia, we are really happy that you have liked our service and will have your shipment delivered to you as soon as possible.
Regards, Seven Seas Worldwide
Great experience
We had a really great experience with Seven Seas Worldwide shipping from Europe to Australia. The whole process was really easy and they were very much on top of communication, making everything clear and straightforward. Our boxes arrived at the indicated time with no issue. I would definitely use them again and recommend them to others.
14 March 2026
Reply from Seven Seas Worldwide
Thank you Billie, we are really glad we could assist you with your move and thrilled that you have liked our service and support.
Regards, Seven Seas Worldwide
Excellent
Excellent, the goods arrived within the promised time. Even when unexpected situations arose (such as weather issues), the company notified us in advance and provided solutions.
Document processing was very professional. Bills of lading, invoices, and other documents were prepared quickly without any errors, helping us avoid many customs-related issues.
The customer service team responded quickly and was friendly, patiently answering our questions. In particular, when we needed to urgently change the shipping schedule once, the team quickly coordinated and resolved the issue.
Prices were reasonable with high transparency and no hidden fees. The company also provided the most economical shipping solutions based on cargo volume and destination, helping us save significantly on costs.
I am very satisfied with both the service quality and professionalism, and have already recommended it to several peers in the industry.
I hope more route options can be added in the future.
13 March 2026
Reply from Seven Seas Worldwide
Thank you Minwoo Kim for choosing our Boxes and Baggage service by sea to move your boxes to Australia from New Zealand, we are really pleased that you have liked our service and support and look forward to delivering your shipment to you as soon as posslble.
Regards, Seven Seas Worldwide
Don't use their service!
If you think; oh maybe i will try.
Don't, just don't. Man problems, many hours of phonecalls with them.
13 March 2026
Reply from Seven Seas Worldwide
Thank you Tap for your posting, we have conducted a investigation into your case to find out the reason for your unhappiness.
You original order was to send your 6 boxes by air to Singapore from the United Kingdom. One box was returned because it contained Prohibited Goods which the carrier refused.
We offered to send the remaining box by sea to Singapore to save you money and explained the charges to you both in the origin and the destination, this was recorded on your call with us so is beyond dispute.
Upon arrival you refused to pay the destination charge which lead to further delays before the shipment was delivered.
In review, we should have appointed a single Advisor to deal with your shipment rather than having you wait for each Advisor you spoke read the extensive notes on your file that had accumulated. We apologise since we can see this must have been frustrating for you.
We are very sorry for your unhappiness with our service.
Regards, Seven Seas Worldwide
Reply from Seven Seas Worldwide
Thank you Bradley for choosing our Boxes and Baggage service by air to move your boxes to Hong Kong from the United Kingdom, really glad we could help you on this occasion.
Regards, Seven Seas Worldwide
Efficient and good customer service
12 March 2026
Reply from Seven Seas Worldwide
Thank you for using our Boxes and Baggage service by sea to move your shipment of boxes to Hong Kong from the United Kingdom, we are really happy that we could assist you with you move.
Regards, Seven Seas Worldwide
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