Seventhstitch Reviews 1,602

TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Considering 108 reviews, most reviewers were somewhat happy with their experience overall. Many customers are pleased with the quality and value of the products, particularly mattress toppers and duvets, finding them comfortable and effective. Reviewers often highlight good pricing and efficient delivery services, with some receiving their orders quickly. However, some people were dissatisfied with the product descriptions, noting discrepancies between advertised materials and what was received, especially regarding cotton content. There are also frequent complaints about issues with orders, such as incorrect items or sizes being sent, and a significant number of people report difficulties contacting the company for support or to resolve delivery problems, with phone numbers often being unresponsive.

What people talk about most

Product

Clients share ambiguous opinions on product quality and description accuracy. Many reviewers express... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers expressed disappointment, citing issues like... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. While some reviewers praise quick... See more

Order

Reviewers mention ambiguous feedback about order. Many customers report significant issues, including items... See more

Customer communications

Reviewers highlight significant difficulties with contacting the company. Customers report that phone numbers... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The sheets are good value with faint stripes and have a nice satin feel to them. Downgraded to three stars because Evri didn't come on the day or time specified.

Rated 4 out of 5 stars

The mattress topper is deep and well padded and feels snug on the bed, so overall a good product.what was less good was the response when tracking indicated it had been delivered when it hadn't. The r... See more

Rated 4 out of 5 stars

Lovely mattress cover but not as comfortable as I thought it would be going off the description. I had one from Debenhams same size but definitely more comfortable

Rated 5 out of 5 stars

I have purchased 3 single and 2 double deep filled mattress toppers, all at different times, no problem at all, the product is a good size, beautiful and cosy they have been great value for the money,... See more


Company details

  1. #86 of 86 best companies in Bedding Shop

Written by the company

SeventhStitch is a Brand Registered under Trade Mark UK00003330482 For Exclusive bedding and home textile products. We offer a wide range of complete Bedding sets which include Duvet cover set, Fitted sheet, Flat sheet, Mattress protectors & Towels. These come in Fine organic cotton and being manufactured and stitched at our state of the art units. We believe in maintaining the trust and supplying quality products to our valuable customers as per their exact requirements. Our customers are our main priority and we feel proud & honored to serve them


Contact info

3.1

Average

TrustScore 3 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Definitely worth the money

There are literally loads of these mattress toppers to choose from. I decided on this one from the so many good reviews. I can agree the quality is really good. I'm sleeping so much better since using my mattress topper from Seventhstitch. Delivery was super fast too. Ordered on Saturday, delivered Monday. Can't ask for more than that! Yes I would recommend this topper and this company. Thank you

25 April 2026
Rated 1 out of 5 stars

Poor customer service

I received a fitted sheet in a timely fashion but the quality was not what I expected. I returned the item (at my own
Cost) and asked for a refund as per the Refund Policy. I have not had a refund and no response to my emails. I am a very unhappy customer and would not recommend buying from this company.

9 April 2026
Unprompted review
Rated 1 out of 5 stars

Stay away from this site

Stay away from this site, or be ready to be scammed. The Luxury Hotel Quality 400TC Extra Deep 40cm Fitted Sheet 100% Egyptian Cotton is a vulgar polyesther satin fitted sheet which desintegrated when I ironed it on a low setting. They even had the sheer audacity to stitch the 100% cotton tag to the synthetic fabric. Quite unbelievable!
The help email does not work, clearly they know they are in the wrong.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Lovely warm well made duvet

Delivery was on time. The 15 tog king size duvet which is for when we go to our caravan is absolutely brilliant, kept us lovely and warm during these cold nights. Would definitely buy duvets from Seventhstitch again. The quality is very good.

25 March 2026
Rated 1 out of 5 stars

Questionable material

the super king fitted sheet labelled as 600 thread count 100% Egyptian cotton is more like slippery polyester, light, cheap, very shiny and a dreadful product - I wish I had read the reviews before I purchased it

21 March 2026
Unprompted review
Rated 1 out of 5 stars

SCAM ALERT!

I ordered 2 fitted sheets which are supposed to be 100% Egyptian cotton 600 thread count, they are thin polyester at best. If you try to put a negative review on their site they do not upload it... SCAM!

11 March 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy.

Store gave Evri the wrong address (it didn’t exist) so they were unable to deliver, they said they had updated the address correctly but I was unable to access any tracking details as it, once again, was not my address. Evri advised to go through company for refund as the address did not match mine and company tried to cut me off saying it was delivered. Pure scammers! Do NOT recommend buying, will seek other avenues for refund as they’re completely incompetent

26 February 2026
Unprompted review
Rated 1 out of 5 stars

Parcels that keep going missing.

I Ordered 4 items and was advised they were on their way. Waited 9 days and contacted the company to be told they had lost my parcel. They offered to refund or re send my items. But two of the items were no longer in stock so I would be refunded. I requested they still send the other two items. I received notification that they were on their way. 7 days later and no parcel or tracking notification I contacted the company and was informed that my parcel had gone missing yet again. I will not order from this company again.

19 February 2026
Unprompted review

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