Shades of Dublin Blinds Reviews 

32
TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

Absolutely the worst experience I ever had with any trades person in my home. He measured and received deposit. I was told ten days lead time. Weeks later and several calls later he arrived. Drille... See more

Rated 1 out of 5 stars

Definitely would not recommend. Guy came out with a competitive after measuring we paid the deposit. Afterwards we were told the quote given was too cheap by Darren but was honoured. After install one... See more

Rated 1 out of 5 stars

Shades of Dublin are the worst company I have ever dealt with. Darren was rude and uncooperative, he refused to take my calls after numerous texts. Refused to exchange shodden badly made blinds, kep... See more

Rated 5 out of 5 stars

WOW AN AMAZING FROM THE GET GO MAKING THE CALL THEN MEASURED AND FITTED. STAFF WERE VERY HELPFUL AND I'D GOTTEN UPDATE THROUGHOUT MY PROCESS.EXCELLENT STAFF AT CUSTOMER SERVICE. MADE MY HOUSE A HOME �... See more

Company details

  1. Manufacturer

Information provided by various external sources

We are a Blinds Company who manufacture and Install Blinds We manufacture and supply the following blinds Roller Blinds Venetian Blinds Vertical Blinds Roman Blinds Duo Blinds


Contact info

2.2

Poor

TrustScore 2 out of 5

32 reviews

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No recent history of asking for reviews

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2.2

All reviews

(32)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

venetian blinds

I was very happy with the venetian blinds for all windows. Customer service is excellent and only waited a week for the blinds to be installed. I would highly recommend shades of Dublin

5 April 2024
Unprompted review
Rated 1 out of 5 stars

Just wanted to leave a review about the…

Just wanted to leave a review about the last reply that you left on my wife's review.
You said that I left "abusive" comments.
If you don't have the proof of my comments don't accuse me of something that didn't happen. (Because I have screenshots/ printouts of all comments.)
Because the reply that you left is slander.

23 April 2024
Unprompted review
Rated 1 out of 5 stars

Would not recommend

Wouldn't honour 5 year warranty so brought them to small claims court. They didn't show up for the hearing and were ordered to pay us a sum of money. Despite them being contacted to pay the money from February they still haven't paid up.
They have now blocked me on Facebook

17 April 2024
Unprompted review
Shades of Dublin Blinds logo

Reply from Shades of Dublin Blinds

Hi Jennifer,
The reason the 5 year warranty was not covered , is because after 4 years you got some decorating done and the company removed and re fit the blinds. After which the tear appeared.
On the day of sale, you were informed that the warranty covers manufactural , not sun damage or misuse.
We offered to change the Blind at half the cost of a new one, which only covered fabric. Unfortuately , not attending the court was a mistaken date on our behalf.
Money has been furnished to the lady in question , who is dealing with this.
You have been blocked on Facebook as has your partner as he was been abusive with comments on posts we put up.

Rated 1 out of 5 stars

Extremely poor quality blinds

Extremely poor quality blinds. They come out and show you one material but it's definitely not what gets put up in your house. The blind cords are so flimsy they constantly snap. The one they installed in our sitting room unfortunately did break. I called them probably over 10 times to cone out a fix eventually they did when I started to ask for a refund. We ended up fixing the cord ourselves

5 September 2023
Unprompted review
Rated 5 out of 5 stars

Good experience

Had a very nice experience with Shades of Dublin. Olivia in the showroom was helpful and friendly. Darren was on time for measurement and we were happy with the quote. The fitter rang on his way and was in the house fifteen minutes later. Venetian blinds in five rooms look great. Got a call a few days later to make sure everything was okay. It was all very friendly and professional. No complaints whatsoever and satisfied customer.

8 December 2023
Unprompted review
Rated 1 out of 5 stars

If I could give a less than 1 star…

If I could give a less than 1 star rating I would!
One of my blinds ripped and is still within the warranty but Darren is refusing to honour the warranty, he was highly abusive on the phone, the girls in his office are lovely and try their best to assist.
I've been waiting months for them to pick up a ripped blind so that a replacement can be made (at a cost to me) as they are using the same rollers etc.
I keep getting fobbed off on when the blind will be picked up

24 August 2023
Unprompted review
Rated 1 out of 5 stars

AVOID

Terrible experience with this company. Darren and his mrs. Money grabbers and extremely rude. Customer service was appalling and had me in tears. Took my money and never got my blinds. When i complained, they blocked me from all platforms.

6 October 2021
Unprompted review
Shades of Dublin Blinds logo

Reply from Shades of Dublin Blinds

Good Afternoon Sara, Would it be possible for you to send me your details. Darrens partner doesnt work for Shades of Dublin Blinds, We would never block anyone from any platforms. The office number is 01-8075895 if you want to call me, we would never take money without giving the blinds in exchange. If the job was paid in full , we would never leave people without blind. Olivia

Rated 1 out of 5 stars

Poor product and bad service.

I ordered and paid for blinds on a number of the windows in my home, almost a full year ago. Some of the blinds don't fit the windows, and those that do, have a very poor finish. The company has said they will fix it, but it has been almost a full year since I paid for them.
Every time I follow up I am told it will be sorted by next week.
I cannot advise against them strongly enough.

16 November 2020
Unprompted review
Shades of Dublin Blinds logo

Reply from Shades of Dublin Blinds

Hi Peter i do apologise for this. Can you give your phone number so I can ring you straight away to solve this. Thank you Carol

Rated 1 out of 5 stars

Bought blinds in June off these paid…

Bought blinds in June off these paid cash wen fitted bathroom wasent fitted waited a further 3 weeks nearly after they were fitted a few weeks later the bedroom blind cord broke very flimsy cord I was told buy the company we make all blinds wen I rang and I’ve rang to date 44 times I was told we have get onto suppliers I rang rang and rang girls said we’ll get back to u all there interested in is new customer that’s wath the tell u wen u ring we’re with a customer am I not a customer? U took my money they claim to proudly state they give a five year warranty which is just a sentence they don’t stand over it my blind was took away after 2 months one person wen u ring dident no wath other is doing was brought back same day with missing washer I rang was told not in stock wich is a lie there been put on. All wodden blinds every day of the week there’s plenty in stock one excuse after another I even told them Wednesday and today after again I was promised someone would be out once and for all that I would share my honest experience and it was one big let down two and a half months blind wasent fixed wen I rang he told me Monday one let down after another don’t bother to come or ring I’ll get a new one fitted off a company who will stand over there warranty and treat me like an exzisting customer not someone who paid and is forgotten about I’ve every call logged every txt I sent and I don’t recommend u on my experience absolutely shocking I’ll go the loss how can u stand buy and let someone down time and time again and not fix it as I said I’ve proof I don’t want anyone now off ur company again at the door it was a terrible experience
Darren says mass once he gets ur money it’s a joke and customer service I’ve looked at other reviews similar if I’d of checked I’d never of bought off u ur reply is lies all the reviews say same u tell people that u make the blinds and u let us down time and time again u are quick enough to come out to fit as customer says but u aren’t over this side wen u need repairs COVID doesn’t stop ur blinds coming in fitted only repair no don’t believe it ur fitters say same I’ve got it fixed myself

30 October 2020
Unprompted review
Shades of Dublin Blinds logo

Reply from Shades of Dublin Blinds

stuart your blind was brought to suppliers for cord to be fixed ,
when your blind went back to you ,you informed us that an end cap was missing from bottom bar ,we ordered one from supplier because wood blinds come in to this country made up and are not manufactured in this country ...
because of the covid situation parts are taking longer to come in ,i called you to say we had part in and would be out to put it into blind ,which you informed us not to call out to you..
we still have part here for you which we can have out to you at a time convenient to you..

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