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Shade Station Reviews 

32,116
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 5,760 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the authentic designer frames, noting that products consistently arrive securely packaged and look fantastic. Many people also highlight the remarkably fast delivery times and find the overall pricing to be considerably lower than traditional opticians. Buyers are especially pleased with the simple ordering process and the helpful support team resolving inquiries promptly. Some reviewers were not happy with receiving damaged goods, noting bent frames or encountering difficulties when requesting refunds. A few other people also mentioned occasional delivery issues or problems with external couriers failing to follow simple drop-off instructions.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, praising the genuine designer frames and clear... See more

Delivery service

Consumers find delivery service to be efficient and satisfactory, consistently praising the quick shipping... See more

Price

Customers consistently note positive experiences with price, highlighting that the products are significantly... See more

Service

Users describe positive interactions with service, highlighting exceptional professionalism and speed.... See more

Quality

People report positive experiences with quality, highlighting that the glasses are perfect and the lenses... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently obtained my latest prescription from my local optician but they quoted £350+ for new Ray Ban sun glasses with varifical lenses. Shade Station quoted around £220. I've always been nervous ab... See more

Company replied

Rated 5 out of 5 stars

My first burberry frame purchased from Shade Station was ordered directly by them from the manufacturer in Italy due to it being out of stock, but the frame was still delivered in under a week. My sec... See more

Company replied

Rated 5 out of 5 stars

I purchased a couple of different sunglasses from Shade Station due to the great price!! But, there was a little issue along the way where I had been sent an incorrect paid... this was resolved immedi... See more

Company replied

Rated 5 out of 5 stars

Had a few pairs of sunglasses from here, quality is always great and comes in nice packaging. Have dealt with customer service once over a return (just an unwanted gift) and they were so extremely hel... See more

Company replied


Company details

  1. #12 of 43 best companies in Glasses store
  2. #6 of 25 best companies in Optician
  3. #14 of 48 best companies in Sunglasses shop

About Shade Station

Written by the company

Founded in 2000, Shade Station is the UK’s Largest Independent Online Retailer of Luxury Eyewear.

Shop Glasses
Shop Sunglasses

About Shade Station

With several next day delivery options available, you can order today and receive your eyewear tomorrow, including prescription glasses and sunglasses, thanks to our on-site Optical Lab and in-house Dispensing Optician. Our unmatched online selection features over 100 of the world’s leading brands, from luxury names like Gucci, Saint Laurent, Prada, DITA and Valentino to timeless favourites such as Ray-Ban, Oakley, Tom Ford, Carrera and Police. With such a wide range, you’re sure to find exactly what you’re looking for.

To make shopping even easier, we offer a variety of secure payment options, including all major credit and debit cards, PayPal, Klarna and Clearpay, giving you the flexibility to pay in the way that suits you best. Whether you prefer to pay in full or spread the cost, checkout is fast, simple and completely secure.

Trusted Expert Knowledge

Written by the company

When you buy from Shade Station, you are not just choosing eyewear. You are choosing quality, authenticity and confidence from an established retailer trusted by hundreds of thousands of customers since 2000. Our commitment to service goes beyond the basics. Every order is handled by trained specialists, supported by our in-house Dispensing Optician and Optical Lab Technicians.

Official Authorised Retailer

Authenticity Guaranteed

Shade Station is an official authorised retailer that is trusted by the world’s leading eyewear brands, and you can be certain that every product you purchase from Shade Station is genuine, and sourced directly from the official supplier. This means you receive the same quality, packaging and authenticity as you would when buying directly from the brand itself, along with the confidence that your eyewear has been sourced through approved distribution channels. Our long standing relationships with brands, plus manufacturer product warranties ensure complete peace of mind with every order.

Why this matters when buying designer eyewear:

- Guaranteed genuine products with no risk of counterfeits.

- Full manufacturer warranty and aftersales support.

- Correct, current branded packaging and accessories.

- Accurate model numbers, markings and serial identification.

- Confidence that your eyewear meets strict quality standards.

Shade Station is a trading name of Blue Green Ltd.


Contact info

4.8

Excellent

TrustScore 5 out of 5

32k reviews

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4.8

All reviews

(32,116)

5,306 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent in all areas

Excellent in all regards. Quick delivery, exceptional communication, quick response to questions.
Even though the case that came with the sunglasses was supplied by the manufacturer it was too small. I spoke to Shadestation who took it upon themselves to sort it out immediately.

Will absolutely be using again.

23 July 2026
Rated 4 out of 5 stars

Great selection

Great selection, good prices and fast delivery. I have dropped 1 star due to once ordered and paid, the next day I received 2 emails telling me I needed to complete my order and pay again. However, was easily rectified by the online chat box.

3 August 2026
Rated 5 out of 5 stars

Great!

Ordered sunglasses on a Sunday & they were received on Monday, I did pay extra for delivery as they were a birthday present for my husband. Very pleased with the item & the service from Shade Station, would definitely recommend.

2 August 2026
Rated 5 out of 5 stars

Glasses in stock and supplied within a…

Glasses in stock and supplied within a couple of days

2 August 2026
Shade Station logo

Reply from Shade Station

Great to hear everything was in stock and arrived within a couple of days. Thanks for taking the time to leave us a review.

Best Regards,

Shade Station

Rated 4 out of 5 stars

Great sunglasses at a reasonable price…

Great sunglasses at a reasonable price compared to other companies, Would have got 5 stars if it had been next day delivery; it did state that at the time of purchase. I received them 3 days after purchase, which was fine but it might be best to alter this on the website

2 August 2026
Shade Station logo

Reply from Shade Station

Thank you for taking the time to leave a review. We’re delighted to hear that you’re happy with your sunglasses and felt they were good value for money.

Just for future reference, we do offer a next-day delivery option at checkout. It looks like standard delivery was selected when your order was placed, which is why your order was sent using our standard delivery service.

We really appreciate your feedback and will certainly keep it in mind as we continue to review how our delivery options and information are presented on the website.

Best Regards,

Shade Station

Rated 5 out of 5 stars

Excellent website cheaper than other…

Excellent website cheaper than other websites and delivery was in 2 days!

19 July 2026
Shade Station logo

Reply from Shade Station

Great to hear you found the website good value and that your order arrived so quickly. Thanks for leaving us a review.

Best Regards,

Shade Station

Rated 5 out of 5 stars

Great customer service and very quick…

Great customer service and very quick delivery! Will order again in the future!

9 August 2026
Unprompted review
Shade Station logo

Reply from Shade Station

We really appreciate you taking the time to leave this review. It’s great to hear you were happy with the service and delivery, and we look forward to helping again in the future.

Best Regards,

Shade Station

Rated 5 out of 5 stars

Super easy and money saving

Super easy and money saving, very fast delivery 10 out of 10

2 August 2026
Shade Station logo

Reply from Shade Station

Great to hear everything was quick and straightforward, and that you were happy with the value. Thanks for taking the time to leave us a review.

Best Regards,

Shade Station

Rated 5 out of 5 stars

cost

cost, service ,all top notch

2 August 2026
Shade Station logo

Reply from Shade Station

Thanks for your feedback — glad the price and service both hit the mark for you. We really appreciate you taking the time to leave a review.

Best Regards,

Shade Station

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery

2 August 2026
Shade Station logo

Reply from Shade Station

Pleased to hear your order arrived so quickly. Thanks for taking the time to leave us a review.

Best Regards,

Shade Station

Rated 5 out of 5 stars

Just what I ordered

Great Sunnys at a very reasonable price delivered when they said they would, all very easily done

2 August 2026
Shade Station logo

Reply from Shade Station

Glad to hear everything arrived as expected and that the ordering process was straightforward. Thanks for taking the time to leave a review.

Best Regards,

Shade Station

Rated 5 out of 5 stars

Great Company

Extremely easy site, fabulous choice of sunglasses, very competitively priced. Postage and correspondence was very good. Happy customer will definitely buy from shade station again!

2 August 2026
Shade Station logo

Reply from Shade Station

Thanks for taking the time to leave such a lovely review. It’s great to hear the site was easy to use and that you were happy with the choice, pricing and delivery. We really appreciate your support and look forward to seeing you again.

Best Regards,

Shade Station

Rated 5 out of 5 stars
Shade Station logo

Reply from Shade Station

Glad everything arrived quickly and as expected. Thanks for leaving us a review and for choosing Shade Station.

Best Regards,

Shade Station

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